Very friendly staff and quick response…
Very friendly staff and quick response thus far
About Best Buy Automotive Equipment
Data updated- Website
- www.bestbuyautoequipment.com
- Category
- Vehicles & Transportation
- Location
- United States · Temecula
- Status
- Unclaimed
- Last 12 months
- 64 reviews
- Replies to negative
- 100% (2/2)
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Is Best Buy Automotive Equipment legit?
Best Buy Automotive Equipment (www.bestbuyautoequipment.com) has a 4.8 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Was very easy to find my purchase
Great customer service
Online was not cooperating with me…
Online was not cooperating with me called your guy Jacob was kind enough to help out thanks
Easy check out
I always seen you guys advertise
I always seen you guys advertise, but I never thought you know I would be buying your equipment. It seems much easier to do.
Their response time is very good and…
Their response time is very good and pricing is very good. Easy to understand
Great customer service
Great customer service! Anthony is top notch
Great service and price
Anthony got me a great price on a lift for my customer and quickly set my company up with an account to make the purchase. We'll likely move most of our equipment purchases to this company based on this positive first experience.
Quick and easy
Great communication
Very helpful staff and easy process
Easy to talk to.
This has been a very disappointing…
This has been a very disappointing process. I bought a lift on June 3rd 2026. It’s been more than a month and the lift can’t be used. It got shipped after 2 weeks. The freight company gave date of delivery. Rented a forklift to unload it and they never came, list that money. Finally after several days, emails and phone calls they delivered it. When delivered it came without the hardware box and no power unit. Contacted Best Buy. Provided photos. It’s been over two weeks still no power unit. Still nothing. This is so painful. Bestbuy Equipment meen what are you guys doing?
Reply from Best Buy Automotive Equipment2026-07-09
I want to walk through exactly what happened here, because you deserve a clear account and because most of this was outside our hands. You ordered in early June, and your lift shipped about two weeks later. The freight carrier set your delivery date, so you scheduled and paid for a forklift to unload it — and then they didn't show. That cost you the rental, and it was the first of several missteps that were the freight carriers, not yours. When they finally delivered, the shipment arrived without the hardware box and without the power unit. The same day you reported it, our team opened a dock search with the carrier and got your hardware box located and delivered that day. The carrier then reported the power unit as "found," but never gave a delivery date. We kept following up through the holiday weekend with no movement. Early this month, they came back and told us the power unit had gone missing again. At that point we stopped waiting on them. We shipped you a brand-new power unit at no charge, and it's on its way to you now. We're also working with the freight carrier to make the lost forklift rental right. This has taken far, far too long, and I'm sorry for every part of it that landed on you. Please reach out if you need any further assistance.. — Jacob T., Best Buy Auto Equipment
Easy ordering
Easy ordering, good price, fast shipping, no hassles.
My sales agent was incredibly patient
My sales agent was incredibly patient, answering multiple qq questions. Max was extremely knowledgeable about the product and was a real joy to talk with. Thanks!
My sales rep was extremely helpful and…
My sales rep was extremely helpful and courteous. He provided me with all the information I needed to complete my purchase. Well done
Cosmo was a very nice very honest very…
Cosmo was a very nice very honest very professional
Good purchasing experience
It was a good purchasing experience. Answered all my questions and provided excellent advice.
Max was knowledgeable about the various…
Max was knowledgeable about the various equipment choices that i was interested in. He was not aggressive and gave me time to assess the best choice for my situation.