Biblio (www.biblio.com) has a 4.1 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 30% of negative reviews. Last updated 2026-08-10.
I placed an order for a book from Vagabond Books, CA.
I placed an order for a book (A Wrinkle in Time) from Vagabond books. After a couple of weeks and seeing no email indicating shipment of the book, I logged in to check status. Without warning or explanation, Vagabond books canceled the order. I emailed requesting an explanation and received nothing back from them. I then emailed Bibio and asked for an explanation and received an email stating “sorry your order was canceled“. The book is still listed on vagabond books, but now at a higher price. Looks like they use the customers as guinea pig consumers to see who will pay what, cancel the order and raise the price. Does not seem very ethical.
Hi Mary,
I'm very sorry to report that the bookseller had to cancel your order as the item was unavailable. As a result, you were fully refunded back on 2026-03-05.
I'm looking through the notes in the order, and I can confirm that we responded to your emails on 2026-03-13 and 2026-03-27, and I apologize if those replies were sent to your spam or trash folders.
Please reach out if I can provide any further information or assistance, and I'll be happy to help.
Thanks,
Ashleigh
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Andrea · 1 review · Verified · Experienced 2026-03-11 ·
★★★★★
Deceptive Advertising!
Deceptive Advertising!! Description said book is “New”!! I paid a lot extra because it said book is New!! It is not New!! Has torn page and missing CD that comes with this edition!! Has empty pocket in back of book for CD! Seller only willing to give 20% credit or return, but do not have a replacement book!! Deceptive Advertising!!
Reply from Biblio2026-04-01
Hi Andrea,
I am very sorry to hear of your experience, and I can assure you that this order falls well below the standards we have for BIBLIO sellers.
I see that the seller has provided return instructions for a full refund, but if there is anything else we can do to help, please let us know and we'll do all we can to make this right.
You can reach me directly at [email protected] if you'd like to discuss this further.
Thanks,
Ashleigh
Frank Jackson · 3 reviews · Experienced 2026-03-15 ·
★★★★★
The Book I ordered
The Book I ordered
The Nazi Conspiracy and the book that was received were not the same. I ordered the book as a gift for a friend. What was delivered was The Nazi Conspiracy, but it was stamped several times with NOT FOR RESALE and it was altered to be for young adult readers......
Reply from Biblio2026-04-01
Hello Frank,
Thank you writing in, and I'm sorry to see you aren't satisfied with your purchase.
Looking at the order, it looks like the title is _The Nazi Conspiracy: The Secret Plot to Kill Roosevelt, Stalin, and Churchill (Young Reader's Edition) _, so it looks like you did receive the correct edition. But please let me know if you'd like to return the book, and I'll be happy to help with that process.
Thanks,
Ashleigh
Always a good experience buying from Biblio. I have never returned a book for incorrect description of condition. This is very important to me. Their prices are always commensurate or better than other sellers. Fast shipping, no complaints.
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Naha A. · 1 review · Verified · Experienced 2026-03-18 ·
★★★★★
Fast and headache free
Always have a quick and easy experience ordering through Biblio
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Alice A Donohue · 11 reviews · Verified · Experienced 2026-03-17 ·
★★★★★
Excellent service!
Excellent service! Prompt fulfillment of books ordered and delivered in good condition.
It was super smooth and everything went accordingly
A
Anna · 5 reviews · Verified · Experienced 2026-03-13 ·
★★★★★
Biblio is always good to do business with
I'm consistently pleased with this company. Their prices are consistently among the best. Service is always good.
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Richard Crowhurst · 21 reviews · Experienced 2026-03-13 ·
★★★★★
Poor seller info and rubbish website
Thought I had found some editions of books that I wanted to complete collections (nothing special, just paperbacks to match what I already have).
None of the sellers were able to confirm that the description and/or picture actually matched the description. When I tried to order the website insisted on creating two different checkouts (despite the fact 3 of the 4 books were from the same seller), and then prevented me accessing the site when I tried to checkout.
This was my first time trying to sue the site, and unsurprisingly will be my last.
Reply from Biblio2026-04-01
Hi Richard,
Thanks for writing in, and I'm very sorry to hear about your experience.
If you'd like to try to order those items one more time, I think you'll find an improved user experience. You can also email me directly for further assistance at [email protected], and I'll be happy to help!
Thanks,
Ashleigh
