Biblio (www.biblio.com) has a 4.1 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 30% of negative reviews. Last updated 2026-08-10.
The seller was operating a scam and did not ship the purchased books and gave bogus tracking numbers. In pursuing remedy I contacted Biblio customer support and they have not responded either. Bibilo should not allow or aid sellers with a long history of shady business.
Edit: Biblio since responded and has remedied the situation. Just watch out for poor sellers, base your choices on recent reviews not how long they have been a seller or how many reviews there are.
Reply from Biblio2026-03-12
Hi JAA,
Thanks for writing in, and I'm very sorry to see that you had a bad experience.
I'm not seeing an email from you alerting us to this, but I went ahead and issued a full refund, which you should see reflected on your side in the next day or so.
Thanks,
Ashleigh
C
Colin Roberts · 1 review · Experienced 2026-02-23 ·
★★★★★
Didn't even post the order out
Didn't even post the order out. Really poor service. No offer of another book being posted, no tracking number. Avoid
AVOID LIKE THE PLAGUE
Like many others on here my money was taken and after waiting patiently to receive it never came. Customer service replied-
book not available full refund given. That was 3 weeks ago and after several emails I still haven’t received my refund. DO NOT USE THIS COMPANY Now their reply to this review states I’ve not sent emails to them-what a joke-AVOID
Reply from Biblio2026-03-10
Hi Audra,
Thanks for writing in, and I'm very sorry to hear about your experience. I couldn't find any emails from you in our system, but I really want to make this right.
Please feel free to email me directly at [email protected] with your order number, and I'll be happy to help!
Thanks,
Ashleigh
The book arrived on time and it was safely delivered. It was well-wrapped and protected. The way in which it was wrapped was obvious it was meant to be protected from moisture and from any other type of damage which could occur during the delivery.
The book is in great condition. I will be putting it to good use.
Lovely variety of books at affordable prices.
Ordering is easy, delivery is prompt.
P
Peter · 1 review · Experienced 2026-02-10 ·
★★★★★
Biblio is a scam
Biblio is a scam. I ordered a book that has never arrived. The tracking information only ever showed "Shipping Information Received" and never any further stages in delivery. I attempted to contact customer service to confirm the book was shipped but never received a reply.
Carol, I am so sorry to hear about your experience. Can you confirm your order number for me? I want to do everything I can to make this right.
You can provide your order number here or email me directly at [email protected].
Thanks,
Ashleigh
Found a children’s book that was out of print , one that we read to our kids
I was looking for a.children’s book we used to read to our kids when they were young. The book had been out of print for a while. Found a used copy here and so very happy to now be able to read it to my grandchildren . They got the book to me in just a few days.
Reply from Biblio2026-03-05
I'm so happy to hear that, Amy! Thanks so much for writing!
A
Ang · 1 review · Verified · Experienced 2026-03-03 ·
★★★★★
I still have not received my book
Reply from Biblio2026-03-04
Hi Ang,
Thanks for your message, and I'm sorry to see that you haven't gotten your book. I've gone ahead and issued a full refund, and please let me know if there's anything else I can do!
Thanks,
Ashleigh
A
Andrea · 1 review · Verified · Experienced 2026-03-03 ·
★★★★★
Couldn't Be Happier With Book Buying from Biblio
Book and condition were accurately described, price was more than fair. Shipping was fast, and the book arrived in great condition. Thank you!
I'm glad your book arrived even earlier than expected!
M
Margaret Jones · 15 reviews · Experienced 2026-02-25 ·
★★★★★
Same company as Greener Books just scam artists
This is the same company as Greener Books they are scam artists they sent the wrong book you cannot speak to anyone to get a refund DO NOT USE YOU WILL LOSE YOUR MONEY
Reply from Biblio2026-03-04
Hi Margaret,
We aren't Greener Books, but they do list inventory on BIBLIO. Have you not received an order? If so, please confirm the order number and I'll be happy to dig into this further!
Thanks,
Ashleigh
Hi Alicia,
Thanks so much for writing and for the note about delivery status updates. We definitely do want to improve those, so please stay tuned!
Thanks,
Ashleigh