Boats.net (www.boats.net) has a 4.5 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. 89% of reviews are 4 stars or higher and 9% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
Boats.net always has the parts I need. I ordered an oil injection pump after thinking mine was bad, but after getting an online expert to help I realized that my pump wasnot getting a signal from my ECU. Tried to cancel within 2 hours and it had already been shipped. After receiving the part I called Boats.net and got a RMA with no problem. Thanks for the good service
Kirstie was amazing. I needed help finding o rings and she did not give up. She found them and did my order with happy friendly service. Thank you. Order BT0021322
I purchased a boat part from Boats.net in October for $325. The item was shipped through the United States Postal Service and marked as delivered to my address. However, when I received the package, the box was clearly ripped open and completely empty. I immediately contacted Boats.net and opened a dispute through PayPal since the item was never actually received. Unfortunately, both PayPal and Boats.net have refused to refund the purchase. They are relying solely on the fact that the tracking shows “delivered,” even though the damaged, empty box proves the part was never inside. As a result, I am now out both the $325 and the part I needed for my boat. Despite multiple attempts to resolve this, neither the seller nor PayPal has been willing to make this right. I understand shipping issues can happen, but when a customer receives an empty package, basic customer service and fairness would dictate a refund or replacement. The lack of support in this situation has left me very frustrated and disappointed with Boats.net. I would strongly caution other boat owners to be very careful when ordering from this company, especially on higher-value parts. If something goes wrong with delivery, you may find yourself in the same position with no recourse.
Reached out to customer service for a faulty seal. Brandon was extremely helpful and prompt to resolve my issue. Much appreciated and will be a return customer.
Kelly who helped me online was fast and to the point getting me the part numbers needed for my specific outboard motor, Fast and the prices are very good.
Did online chat explained what I was looking for they came through!
George solved the mystery on my 95 evenrude. stayed with it and got me the parts i needed. Cannot say enough and a shout out to George. Thanks again
Always a 5 star experience with boats.net!
You had it in stock and shipped it asap. I’ve ordered before in the past from you and service was great. Ez to work with. Thank you
Great service, honest company!
Kelly B. In the chat box was fast, to the point, and very professional. And while they didn’t have the part I needed Kelly suggested a possible alternative solution! Great customer service! Best chat box person I’ve felt with alllllll day! And I hate chat boxes! Ty again Kelly B. ! -Kelly A.
Ordering was easy. Parts arrived as promised
Bryan is a Rockstar. He was able to walk through the schematics with me and help me order the correct parts for my outboard. He honestly couldn't have been more helpful and congenial, I will be ordering all of my parts from Boats.net after this experience!
Received exactly what wanted/ordered, received it in a timely fashion, web site was easy to navigate and the pricing was fair. Thank you.
I got what I ordered when you said I would at a moderate price. But I'd rather talk to a real person to order things to insure i get the right product.
Great detail on website. Quick response and delivery of the correct OEM equipment. Each and every time spot on.
Product came quickly and was exactly as described.
My mechanic mis spoke on a part and I had to call a representative after placing an order online 20 minutes earlier. Representative was able to correct my order and get all the parts sent out that day. He was friendly and understanding Great Experience
Boats.net, what a 100% positive experience finding our outboard engine ignition switch on a 34 year old motor. Don at Boats.net is simply a really dedicated person helping us. He spent more time than ever expected finding the Ignition Switch needed. Don was fantastic, he even did more extensive research to locate part, he called me back and even the price was reasonable under $30.00 plus a little for shipping. My honest opinion is Don passed the test for helping people in need of a hard to find part. Thank you Don and management team having Don at your service. Don is employee of this month April 2026 for Boats.net 🚤. I recommend offering him (2) days off with pay 💰… My name is Dean in Tennessee and a real honest review with no sugar coating! 931 349-6011
64 reviews matching