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Bob Taylor's Carpet One Floor & Home

18 reviews

4.818 reviews
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About Bob Taylor's Carpet One Floor & Home

Data updated
Website
www.bobtaylorscarpetonecrestview.com
Category
Home Services
Location
United States · Crestview, FL
Status
Unclaimed
Last 12 months
1 review
Replies to negative
0% (0/1)
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Is Bob Taylor's Carpet One Floor & Home legit?

Bob Taylor's Carpet One Floor & Home (www.bobtaylorscarpetonecrestview.com) has a 4.8 out of 5 rating on OK.one, based on 18 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has not yet replied to negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

M
Mateo Veliz · 6 reviews · Experienced 2025-12-06 ·

Good experience

K
Kay Royston · 1 review · Experienced 2024-03-01 ·

Great experience!

Good selection. Good prices. Working with Sylkia was such a pleasure. She made the process of choosing flooring easy!

B
Bill Ergenbright · 1 review · Experienced 2023-05-23 ·

It's nice to see normal

It's nice to call a company, set an appointment date, they show up on time, take measurements and discuss options, then provide you with an estimate.....this should be normal, but in my experience, you are lucky to find a contractor who will do this....This company does what is normal....and for that, you get my 5 star review!

Reply from Bob Taylor's Carpet One Floor & Home2023-05-31

We appreciate your comment and Thank You for the 5 Stars!!! Hope to see you in the future!

C
Carolyn Walsh Risser · 3 reviews ·

Sylkia's the Best!

Sylkia worked with us from Dec2020 through Feb2021 to get measurements and options finalized. She was always prompt and thorough in her followups. We're very pleased with the services rendered and products that were professional installed in Mar2021. Highly recommend this firm for future work!

Reply from Bob Taylor's Carpet One Floor & Home2021-06-28

Mrs. Risser, I sincerely appreciate you giving me the opportunity to help you through the process. I love my job, and what makes my work more enjoyable is when I have customers like you. Thank you so much! Sylkia

R
Rick Fenoli · 1 review · Verified ·

Sylkia, at Bob Taylor, is EXCEPTIONAL!!!

Sylkia is EXCEPTIONAL!!!! She has a deep understanding of the latest products for any challenging or normal situation and a keen eye for colors, look and style to match or highlight your home decor. If you want a superior result for your home project look no further. Ours had uneven concrete, tiles were cracking and hollow. Sylkia knew exactly what the challenges were, how to ensure the issues would be solved and Donald, our tile installer, executed our major project with absolute perfection.

J
Janie L. · 1 review · Verified ·

Prompt & Professional

Thanks Sylkia & Team for making my carpet purchase & installation hassle free. Look forward to working with your team again soon! My theater carpet turned out better than expected, we are already enjoying movies & popcorn. I appreciate your professionalism from beginning to end.

Reply from Bob Taylor's Carpet One Floor & Home2020-04-24

We appreciate you taking the time out to share your experience with us. It was a pleasure having you as a customer. We greatly value your trust and confidence and sincerely appreciate your loyalty to our business. We look forward to working with you again in the future!

K
K. Brown · 2 reviews · Verified ·

HIGHLY recommend!!

HIGHLY recommend!!! My floors are beautiful!! This is the first place I decided to shop around. After meeting Sylkia at the store, she was friendly, knowledgeable and honest, that I knew i didn’t need to shop around after all. Husker & Wink came out to do the job and were very professional and hardworking. I am SO happy and pleased, I wish I could give 10 stars! Such a wonderful experience. Family-run businesses are THE BEST!! Shop Local :)

Reply from Bob Taylor's Carpet One Floor & Home2019-10-04

K. Brown, I just wanted you to know that we truly enjoy working with you and are honored to be your chosen flooring retailer. Thank you very much!

J
J. Meager · 1 review · Verified ·

Fast service good price and Excellent…

Fast service good price and Excellent installation.

Reply from Bob Taylor's Carpet One Floor & Home2018-05-31

Thank you, Mr. Meager, we really appreciate you taking the time out to share your experience with us. It was a pleasure having you as a customer. We look forward to working with you again in the future!

J
J. Myers · 1 review · Verified ·

The installers did a great job

The installers did a great job. They were friendly and professional.

A
A. Hardy · 1 review · Verified ·

Awesome service

Awesome service, excellent installers, very happy with final results. Thanks for everything.

Reply from Bob Taylor's Carpet One Floor & Home2017-07-05

Thank you for taking the time to tell us about your experience. It has been a pleasure taking care of your flooring needs.We sincerely appreciate you supporting our business.Thanks again, for your business.

J
J. Reeves · 1 review · Verified ·

Sales representative was very helpful …

Sales representative was very helpful and efficient--she went out of her way to ensure we found the right material for our flooring and made a special effort to have it installed at the earliest time possible which in fact far exceeded our requested schedule. It was a pleasure to do business with Bob Taylor Carpet One Floor & Home in Crestview FL.

Reply from Bob Taylor's Carpet One Floor & Home2017-06-02

Thank you for taking the time to tell us about your experience. It has been a pleasure taking care of your flooring needs.We sincerely appreciate you supporting our business.Thanks again, for your business.

C
C. Garcia · 2 reviews · Verified ·

Have recommended your store to friends

Have recommended your store to friends. Told them to ask for Sylkia as she is excellent. Also told them that your installers are excellent. Hope you see some business from them.

Reply from Bob Taylor's Carpet One Floor & Home2017-05-19

You are very kind Mr. Garcia. The growth we have experienced over the years is because of customers like you, who faithfully support our business. We appreciate your trust, and we will do our best to continue to give you the kind of service you deserve. Thanks again, for your business and the referrals. Sincerely, Sylkia

B
B. Moore · 3 reviews · Verified ·

Excellent experience.

Reply from Bob Taylor's Carpet One Floor & Home2017-06-02

Thank you for taking the time to tell us about your experience. We value your trust above all else and we never take it lightly. It has been a pleasure taking care of your flooring needs.We sincerely appreciate you supporting our business. We’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

J
Jessica Dunn · 5 reviews ·

Just received a response from the business on a 7 month old post

Bob Taylor's Carpet finally response to my review posted 7 month ago. Point taken on your LACK of customer service! By the way, the BBB closed the case because Bob Taylor's at Crestview refused to address our concerns and we no longer wanted to waste our time with this store...Cut our lost and learn a costly lesson. But you won't fool us again.

E
E. Hughes · 1 review · Verified ·

very positive experience

We've used them to replace all the flooring in our home. Each time the installers have finished the job ahead of schedule & exceeded our expectations. Really wish they could do the floors in our house in Tx! Highly recommend to all my friends in Crestview.

Reply from Bob Taylor's Carpet One Floor & Home2017-04-20

Thank you for taking the time to tell us about your experience. We value your trust above all else and we never take it lightly. It has been a pleasure taking care of your flooring needs.We sincerely appreciate you supporting our business. We’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

C
Coffman · 1 review · Verified ·

5 star service

I would not hesitate a second to recommend this company to anyone. They have amazing representatives, hands down awesome workers and the best price for your flooring needs. I will continue to use this company for all my home projects.

Reply from Bob Taylor's Carpet One Floor & Home2017-04-20

Thanks for giving us the opportunity to serve you. We greatly value your business.

J
Jim Jackson · 1 review · Verified ·

Bob Taylor Carpet One Floor

I found Bob Taylor Carpet One Floor and Home to be honest, skilled, helpful, and friendly people to do business with.

Reply from Bob Taylor's Carpet One Floor & Home2017-04-20

Thank you for giving us the opportunity to help with your flooring needs. We greatly value your business.

J
J. Hooten · 1 review · Verified ·

Amazing

Such a great and fast job!

Reply from Bob Taylor's Carpet One Floor & Home2017-04-20

Thank you for taking the time to tell us about your experience. We value your trust above all else and we never take it lightly. It has been a pleasure taking care of your flooring needs.We sincerely appreciate you supporting our business. We’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.