Boldoversize

Dear customer, Thank you so much for your honest feedback — we truly appreciate it! We’re thrilled you loved the print and fit, but we sincerely apologize for the color discrepancy. The light green should match our product photos as closely as possible, and we’ll review this with our production and photography teams to improve color accuracy going forward. As a small gesture, we’d love to offer you a discount on your next order — just reply with your order number, and we’ll send it right over. [email protected] Thanks again for supporting us, and for helping us do better! 💚👕 Best regards, Boldoversize Customer Support Team

Dear customer, Thank you so much for taking the time to share your experience—we are deeply sorry that your recent order did not meet the quality and comfort standards of your previous purchase. This appears to be a serious quality control failure in this batch of products, for which we sincerely apologize. We completely understand your disappointment. Please reply with your order number, and we will arrange for a dedicated person (not a robot!) to handle this matter personally within 24 hours. Thank you for your continued patronage, and thank you for your encouragement and support when we fell short. Best regards, Boldoversize Customer Support Team

Dear customer, Thank you so much for your fantastic review and for taking the time to share such detailed feedback about our t-shirt! We’re absolutely thrilled to hear you love how beautifully it’s made, the sturdy yet soft material, neat stitching and that it holds its shape perfectly even after washing—crafting high-quality pieces that our customers love and can wear for a long time is exactly what we strive for. Your kind words about the quality mean the world to our team, and we’re incredibly grateful for your support. We can’t wait to welcome you back for more great pieces soon! Best regards, Boldoversize Customer Support Team

Dear Customer, Thank you for your patience—we sincerely apologize. We have sent you a replacement item, and the tracking information has been updated. You should receive it soon! Regarding the 10% refund: This is our compensation for the inconvenience you experienced while waiting for the reshipment. The full value of the item remains valid—you do not need to pay any additional fees or take any further action. We greatly appreciate your understanding and thank you for giving us the opportunity to rectify the situation. ‍ ‍Have a nice day, Boldoversize Customer Service Team

Dear Customer, Thank you so much for your heartfelt message! We’re absolutely thrilled you love BO’s designs—and that our sizing works for you. Inclusivity and quality are at the heart of what we do, and your support means the world to us. 💖 Worth every penny? That’s the best compliment we could ask for! 😊👕 ‍Have a nice day, Boldoversize Customer Service Team

Dear Customer, Thank you! 😊 So glad you love the graphics and had a smooth experience from order to delivery. Wear it proud! 👕✨ ‍ ‍Have a nice day, Boldoversize Customer Service Team

Dear Customer, Thank you so much! 😊 We’re so glad everything arrived exactly as expected, quickly and without a hitch. Thanks for your trust — and for the kind words! 🖤✨ ‍ ‍Have a nice day, Boldoversize Customer Service Team

Dear Customer, Thank you so much for your feedback—it's really helpful! We will strive to improve the proportions and cuts of future batches. Fit details like these are crucial, and your feedback helps us do better. Thank you again for your honesty and support. ‍ ‍Have a nice day, Boldoversize Customer Service Team😘

Dear Customer, Thank you so much for your wonderful, thoughtful review — it truly made our day! 😊 We’re absolutely thrilled that our tees not only fit true to size (and comfortably oversized!), but also hit the mark with soft, breathable cotton instead of that slippery polyester feel. And we’re extra glad you’re loving the prints and messages too! You’re right — fit can be a total gamble online, especially across sizing standards. So knowing we got it right for you means everything. Thanks for trusting us with your order… and your comfort! 🖤👕✨ ‍ ‍Have a nice day, Boldoversize Customer Service Team

Dear Customer, Thank you so much for your compliments and valuable suggestions! 😊 We appreciate your appreciation of our design and fully understand your feedback on the neckline. Many community members (especially our plus-size community!) have mentioned that wider necklines or V-necks significantly improve comfort and fit—we are actively exploring new cuts and styles to create more inclusive products. Stay tuned… for even more comfortable neckline designs that may be coming soon! 💪✨ ‍ ‍Have a nice day, Boldoversize Customer Service Team

Dear Customer, Thank you so much for your kind words! 😊 We’re thrilled you’re loving the weight and quirky designs of your sweatshirts — that’s exactly what we aim for! And thank you for the honest note about shipping — we hear you, and we’re actively working to make delivery times faster without compromising quality. Thanks again for your support… and your patience! 🖤🧥✨ Best regards, Boldoversize Customer Service Team

Dear Customer, That’s absolutely wonderful to hear! 😊 Thank you so much for your kind words — we’re thrilled that the quality and sizing hit the mark, and that everyone (including you!) loves their shirts. Happy gifting and happy wearing! 🖤👕 Best regards, Boldoversize Customer Service Team

Dear Customer, Thank you for your honest feedback—we really appreciate you taking the time to share your experience. You're absolutely right—it's unfair to pay for expedited shipping only to have it not delivered on time. As compensation, we will immediately refund your expedited shipping fee. We are also improving our fabric descriptions to avoid future misunderstandings. Please reply with your order number so we can process it. [email protected] Thank you again for your patience and honesty. We hope to provide you with better service next time! Best regards, Boldoversize Customer Service Team

Dear Customer, Thank you for informing us—we apologize that the package was not delivered to the rental office as requested and was instead placed on the floor. While the final delivery location is the responsibility of the carrier, we will pass on your feedback to them to help them improve future services. If any items are damaged or lost, please inform us immediately so we can handle it promptly! [email protected] Best regards, Boldoversize Customer Service Team

Dear Customer, Thank you for your honest feedback—we greatly appreciate the time you took to share your experience. We are sorry the size didn't meet your expectations and that our return policy made you feel unfairly treated. We certainly don't want to leave you with this impression. To better investigate this matter, please provide your order number. We will internally review your case, verify the size specifications against the actual item shipped, and communicate directly with you to: Provide a reasonable refund or exchange Or provide a truly effective solution, not just a token discount Your feedback is helping us re-evaluate our sizing guidelines and return process. We very much hope to have the opportunity to make amends for your loss. Please reply with your order number. Best regards, Boldoversize Customer Service Team

Dear Customer, Thank you so much! 😊 We're thrilled you had a great experience — and we truly appreciate you taking the time to let us know. Looking forward to serving you again soon! 🙌✨ Best regards, Boldoversize Customer Service Team

Dear Customer, Thank you so much for your kind words! We’re thrilled the shirts exceeded your expectations in quality — and even happier we could help turn a sizing mix-up into a happy ending for your sister’s gift. We’ll be sure to pass your praise along to Vivi; she truly went above and beyond! Wishing you both a wonderful holiday season! 🎄✨ Best regards, Boldoversize Customer Service Team

Dear Customer, Thanks so much for your feedback! 😊 Glad you like the shirt—and great note about sizing for a looser hip fit. We’ll keep that in mind for future guidance! Enjoy your new tee! 🙌👕 Best regards, Boldoversize Customer Service Team

Dear Customer, First of all, we sincerely apologize for your unpleasant experience. Regardless of how the issue is ultimately resolved, we do not wish to see you feel neglected or anxious. We always value the reasonable requests of every customer. Regarding your refund request, our team has always wanted to provide you with the best solution within the scope of company policy—including proposing compensation packages that are higher than usual (far exceeding 20%) on several occasions. However, due to the lack of receipt of the product or relevant proof, we are temporarily unable to process a full refund according to the standard after-sales process. This is out of necessary consideration for fairness to all customers and for anti-fraud mechanisms. We understand the inconvenience caused by an unsuitable size and have never intentionally "shirked" or "ignored" your concerns. In fact, we carefully read and attempted to respond to every email. If you are willing to provide new order photos, fitting details, or consider other feasible solutions (such as exchanges, higher percentage compensation, etc.), we are still very happy to continue to assist you. We apologize again for any shortcomings in our communication. Your feedback will help us improve our service. We wish you all the best. Best regards, Boldoversize Customer Service Team

Dear Customer, Thank you so much for your kind words and continued support! We’re so glad to hear that you’ve always been satisfied with our products—it means a lot to us. 😊 We completely understand your thoughts about the shipping time. It can take a little longer since we’re not shipping from the USA, but we’re thrilled to know you feel it’s worth the wait. Your patience and understanding are truly appreciated! And we love hearing that you’ve collected several of our shirts—they’re designed with care, and it’s always rewarding to know they’ve become a favorite in your wardrobe. ❤️👕 Your feedback is incredibly valuable to us, and we’ll definitely keep your shipping suggestion in mind as we look for ways to improve our service. If there’s ever anything else we can do for you, don’t hesitate to reach out. Thanks again for being such a loyal customer—we’re so grateful for you! Best regards, Boldoversize Customer Service Team😃