Box was out of stock on an item that I…
Box was out of stock on an item that I ordered, but they called me and made everything good.
About BOXComponents
Data updated- Website
- www.boxcomponents.com
- Category
- Sports
- Location
- United States · Anaheim
- Status
- Unclaimed
- Last 12 months
- 47 reviews
- Replies to negative
- 33% (2/6)
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Is BOXComponents legit?
BOXComponents (www.boxcomponents.com) has a 4.6 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 33% of negative reviews; 47 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Quick delivery
Quick delivery, great product.
Perfect
Great price, fast shipping and high quality product. Love the lever
Quick and Smooth Transaction
Quick and Smooth Transaction. Kudos on the fast shipping and good packing! 👍
In general service was good and the…
In general service was good and the impression through e-mail correspondence of the personnel was dedication and service minded. It was just unfortunately that the rear derailleur broke due to a faulty crimping.
Reply from BOXComponents2025-10-01
Thank you for the kind words about our team. We’re glad you had a positive experience overall. We’re sorry to hear about the derailleur issue. All of our products are covered by a limited lifetime warranty, which you can find on our website, and we’ll be happy to help get this resolved for you.
I'd like to know how this happened.... o_O
My address was correct on my invoice but was incorrect on my UPS tracking slip. I had to contact the shipping company myself and make the correction.
Reply from BOXComponents2025-10-01
Sorry for the hassle, Robert. The address came through as entered at checkout, but we should’ve helped get it fixed faster. Thanks for your patience. We’ll work on making this smoother.
Box One Braking perfected
I recently upgraded to the Box One Oversized V-Brake paired with the Box One Genius Brake Lever (medium length), and the difference is nothing short of amazing. The medium-length lever fits perfectly in hand, delivering a responsive feel and effortless control. The stopping power has gone through the roof—powerful when you need it, yet buttery-smooth and precise for everyday riding. Modulation is spot-on, giving me the confidence to ride harder, knowing I can stop faster and smoother than ever before. This setup isn’t just an upgrade—it’s a complete transformation in braking performance. If you’re looking to take your riding to the next level, this combo is an absolute must-have.
great quality product
great quality product, great customer service, appreciate the military discount, & fast delivery!
BOX Oversized Components are the Best
BOX Oversized Components are the best in the business and keep all of the FXR⚡️DANSCOMP Shredders ripping the fastest lap times. Great prices and ultra-fast shipping are just a BONUS!! ❤️🔥💯
quick and no issues during ordering and…
quick and no issues during ordering and shipping
Ordering experience has been awesome I…
Ordering experience has been awesome I like all of the notifications text messages emails you’re on it that’s killer pretty much ordered every single part for the bike except for what’s not in stock have did multiple orders in the last couple weeks would be nice if you guys would throw a hat in for people who order almost the whole bike one thing that I did not like is after ordering some of the stuff you gave me a chance to get 30% off on the handlebars offer right after I just ordered the handlebars that kind of sucked still need a couple more things but still out of stock I check every day
Bad quality from manufacturing to customer service
Had box two prime nine components for about a year of light-medium use when the rear derailleur grenade and chain broke. Ordered replacements because I thought I'd give it another try. Paid for 3 day shipping and it took them 3 days to box it up and send it and then 4 days to get to me. This company is bad quality from manufacturing to customer service. Avoid it like the plague!
Reply from BOXComponents2025-06-12
Hi Josh, We're sorry to hear about your experience and appreciate your feedback. We strive to provide both quality products and clear communication, so we’d like to clarify a few details regarding your order. Your replacement parts order was placed after hours on Friday, and as noted on our website, we are closed on weekends. The order was processed and shipped on Monday, our next business day. While you selected a shipping method labeled “UPS 3 Day Select" It is a shipping service offered by UPS (United Parcel Service) that delivers packages within three business days from the time the package is shipped—not from when the order is placed. We understand how frustrating it is when parts fail, and we wish you had reached out to us directly before leaving a review. We didn’t receive any communication about your issues, which would have given us the opportunity to help resolve things more directly. We can offer to refund you the shipping amount you had paid if that will help. We’re committed to doing better and welcome any future feedback or questions. Please feel free to reach out to our support team—we’re here to help.
The box one components are great
The box one components are great. Is all I use for my (7yo) kid’s BMX and MTB. I love the 8 speed groupset, i dont understand why not all the kids bikes come spec with the box one group set. If your kid is suffering trying to keep the chain on in the bike, just try the group set from box you wont regret it. Everything is fairly prices, high quality and fast shipping.
Warranty Not Honored
Several Issues; 1. Ordered Two tires Received one. Called, was told, recounted in spirit of the response from the agent, you dumb smack, Two is the name of the tire, not quantity. I noted that there was no indication that was the name of the tire, No TM or other wording that it was the name of the tire. Reply was you dumb smack, everyone knows it's the name the tire Well, I liked the tread design and the apparent quality of the tire. So, I ordered another one. Agent, when asked for a break on the shipping, since I didn't realize it was only one tire, not Two, dumb smack that I am. replied no, dumb smacks don't get breaks on price. So, dumb smack the at I am, I ordered another tire. 2. Defective Tire Installed tires. Installed first one on rear and inflated to 60 pounds. Installed front tire. Started inflating tire a pump that had built in pressure gauge. At about 40 psi, the tire blew off the wheel. Called the Box to report the failure, Was told that I didn’t know how to properly install a bicycle tire and that their tire would never do what I described. Essentially, true to the nature of my previous phone call. I am just a dumb smack. Obviously I caused the problem. After further exchange, agent said they would take the tires back and refund the price less their cost to ship and I was responsible for the return shipping cost. I noted that their tire failed, that their warranty should take care of all costs. No, dumb smack that you are, you are responsible for everything. Because they are such a wonderful caring organization, they would refund the price of the tires upon receipt of the tires, less their shipping costs. If the tire had failed while I was riding, I likely would not be writing this review. I would never trust a tire from Box Components, selling me a defective tire that blew off the rim due to bead failure, a severe defect with potentially devastating consequences resulting in severe injury of death. Did not return the tires, shipping cost exceed the amount that would have been refunded. Highly recommend avoiding doing business with Box Components. In my opinion from my dealing with them, they are rude, condescending arrogant, duplicitous, dishonorable, in short, cheats. Installed Maxxis Rekon Race Mountain Tires, excellent tires, very satisfied, confident of no failure.
Product Review: Box One Linear Brake Cable Kit
As a long-time BMX rider, I’ve gone through my fair share of brake cable systems, but the Box One Linear Brake Cable Kit stands out as the most advanced and best-performing cable I’ve ever used. From the moment I installed it, I noticed a major improvement in responsiveness and smoothness. The Concentric housing with its aramid fiber-wrapped aluminum/steel linear wires delivers the perfect balance of durability and low weight, which is a game-changer on the track. Even under intense use, there’s no flex or fade—just consistent, crisp braking. The Nano Cable treated with PTFE coating drastically reduces friction. My lever feel is noticeably smoother, and the braking performance is sharp and reliable in all conditions. Combined with the anodized aluminum Kollars™ ferrules, cable drag is virtually eliminated, making every pull of the brake lever feel precise and efficient. The kit is also complete and easy to work with. It includes: • 79 inches of Concentric Linear housing • A black PTFE-coated Nano Cable • Four alloy Kollars™ ferrules • Two alloy end caps (one black, one color-matched) Every detail feels high-end, from the construction to the finish. Bottom line: This is hands down the best cable I’ve ever used—and the only one I’ll be running in the future. If you’re serious about performance and reliability, the Box One Linear Brake Cable Kit is worth every penny.
Part arrived promptly
Part arrived promptly, and interface wrench interface is more secure than other options. The wrench interface is still looser than what I typically see on bottom bracket cups.
This equipmet works
It's refreshing to have an excellent alternative to the expensive options out there. This equipment works. The ordering process is very smooth, delivery is fast, and you are informed as your Box moves through to your destination.
BOXComponents offers a solid range of…
BOXComponents offers a solid range of bikes and accessories. The customer service is friendly, but the selection can be hit or miss. Overall a good experience!
The best high performance BMX…
The best high performance BMX components in the world, and I ain't hardly bullshitting!😁
Easy
Easy, fast, order all good