Cake Brands USA (www.cakebrandsusa.com) has a 4.7 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 10 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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SAUD JAN · 2 reviews · Verified · Experienced 2024-05-10 ·
★★★★★
As a distributor
As a distributor, Cake Brands USA consistently provides outstanding service, making them a reliable choice for any occasion. Their commitment to customer satisfaction ensures a consistently positive experience.
Reply from Cake Brands USA2024-05-16
Thank you, Mr. Jan, for your favorable assessment of our business. You're a valued customer, and we truly appreciate your ongoing support over the past few years.
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James Handley · 1 review · Experienced 2024-05-03 ·
★★★★★
Best service and great team
Reply from Cake Brands USA2024-05-03
Thank you James, we truly appreciate your feedback and your business since the past many years.
G
Gul · 1 review · Verified · Experienced 2024-04-25 ·
★★★★★
I have been working with them since…
I have been working with them since last two years. Very quick and excellent services. Always get my orders prepared on time, very co-operative as well.
Their Prep Department is also working deligently, very well aware of customers requirements and get the things done on time. Thumbs up to the whole team of Cake Brnads 👍
Reply from Cake Brands USA2024-05-02
Hi Gul, I appreciate your generous feedback. It's satisfying to know that we've met your expectations. You've consistently been a fantastic customer, and we're excited to continue working with you.
Thank you once again Marina! Your business is highly appreciated.
I
I am Abbottabad · 4 reviews · Experienced 2024-02-15 ·
★★★★★
Good supplier but shipping not free
Friendly staff. They try to accommodate you. Reply you promptly. Prices are ok too, however shipping isn't free no matter what the order size is!
Reply from Cake Brands USA2024-03-21
Thank you for providing your feedback. I truly value your time in sharing both your positive experiences and concerns. It's worth noting that various businesses operate differently, with some integrating shipping costs into product prices, while others keep them separate to cater to customer preferences. If you have any further concerns or would like a detailed explanation, feel free to reach out. When contacting our office, simply ask for Farhan, and I'll be more than happy to assist you.
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Danny F · 2 reviews · Experienced 2024-01-22 ·
★★★★★
Reliable source with low prices
Reliable source with low prices. They carry several brands, making it easier to source from one supplier. Thank you.
Reply from Cake Brands USA2024-03-21
Thank you for your kind feedback! We appreciate your continued support and look forward to making your experience better each day.
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Alma Mabbun · 2 reviews · Experienced 2024-01-16 ·
★★★★★
Good products and responsive account manager
I really appreciate their products as much as I appreciate Dakshata, our Account manager who is quick & smart to response.
Reply from Cake Brands USA2024-03-21
Alma, your kind words are truly appreciated. Dakshata has been a fantastic account manager for our customers, and I'm pleased to hear that your experience has been satisfactory. Thank you once again for your acknowledgment.
The Cake brand is truly exceptional. We've made numerous purchases with them and each time, it's been a fantastic experience. Their timely order fulfillment and robust credit card authorization process are commendable, ensuring that fraudulent cards cannot be used.
Reply from Cake Brands USA2024-03-21
Thank you, Mr. Ahsan. Your loyalty as a customer is truly valued. I'm grateful for your positive feedback and am committed to maintaining the high standard of service you've come to expect. Looking forward to continuing to serve you with excellence.
J
Jason Lam · 1 review · Experienced 2024-03-07 ·
★★★★★
The company ‘s response very well and…
The company ‘s response very well and promptly. The representative is very helpful.
Reply from Cake Brands USA2024-03-21
Thank you, Jason. We're delighted to hear that you've had a positive experience collaborating with us, and we look forward to consistently providing you with excellent service.
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Muhammad Huzaifa · 1 review · Experienced 2024-03-06 ·
★★★★★
Best Service
They provide the best service for the FBA model, they also have the best products to sell on Amazon.
Reply from Cake Brands USA2024-03-06
I truly appreciate the kind review Mr. Huzaifa. It is because of customers like you that we continue to make ourselves better. Thank you once again for taking the time to leave us a good review.
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Svetlana · 1 review · Experienced 2024-03-01 ·
★★★★★
Work with CBU for years
Work with CBU for years. Reliable partner, low prices, fast shipping, quick respond, each customer has a personal sales manager. Also CBU has their own prep center.
Reply from Cake Brands USA2024-03-06
Thank you so much for your kind feedback Ms. Svetlana. We truly appreciate your business and will strive to provide you with the best service possible.
Love the timely services they provide! The delivery dates they set always get fulfilled and the customer service for it the box gets damaged or something, the people at cakebrandsusa provide outstanding returns on either the money lost, or the product being reshipped. Rate it 10/10!
Reply from Cake Brands USA2024-03-06
Thank you Mr. Owais for the review. We always appreciate your business.
Amazing distributor and very easy to work with. Mr.Farhan and his team are true professionals
Reply from Cake Brands USA2024-03-06
Thank you Mr. Lakhani. We appreciate your kind feedback.
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shaik mohammad shaheer · 1 review · Experienced 2024-02-28 ·
★★★★★
Great place.
Reply from Cake Brands USA2024-03-06
Thank you Mr. Shaheer. Appreciate your kind feedback.
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Rama Raju · 1 review · Experienced 2024-02-15 ·
★★★★★
I recently had the pleasure of shopping…
I recently had the pleasure of shopping at Cake Brands USA, and I must say, it was an outstanding experience from start to finish. What sets this wholesale warehouse apart is not only the quality of their products but also the exceptional service provided by the owner.
First and foremost, the owner's dedication to their customers is palpable. From the moment I entered the store, I was greeted with a warm smile and genuine interest in helping me find what I needed. Their knowledge of the products they offer is truly impressive, and they went above and beyond to ensure that I found everything I was looking for. It's clear that they take pride in their business and value customer satisfaction above all else.
Speaking of products, I was thoroughly impressed by the wide selection available at Cake Brands USA.
In addition to the excellent customer service and high-quality products, I also appreciate the overall atmosphere of the store. It's clean, well-organized, and easy to navigate, making the shopping experience that much more enjoyable.
Overall, I can't recommend Cake Brand USA enough. If you're in need of wholesale goods and want to experience exceptional service, look no further. I'll definitely be returning for all of my wholesale needs in the future.
Reply from Cake Brands USA2024-03-06
Thank you for the good review Mr. Rama. When customers like you take the time to share their feedback, it encourages us to improve our processes and services. Thank you once again.
INVOICES ARE ACCEPTED. Quick delivery and responsive seller
Reply from Cake Brands USA2024-03-06
Thank you Hammad. It has always been a pleasure to work with you.
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MR. Fahad · 2 reviews · Experienced 2024-02-25 ·
★★★★★
excellent brand
excellent brand I love you
Reply from Cake Brands USA2024-03-06
Thank you for the kind feedback. We appreciate your first order with us and I'm glad we were able to provide good service.
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Sagar Saqib · 1 review · Experienced 2023-11-22 ·
★★★★★
they are big cheaters
Reply from Cake Brands USA2024-01-09
Hello Sagar Saqib,
I'm sorry to hear your experience with us was less than amazing. Since I could not locate your customer information in our database, I wasn't sure if you are a current or past customer of our company? Please feel free to reach out to me directly at [email protected] so I may understand your grievances better. We never want to see a customer unhappy, and I look forward to hearing from you.
Thank you,
Farhan Shaikh
Sales Director
They claim that they run a business in America but on the website the phone number is Pakistani. If they work in the USA they must have local number. They seem like scammers
Reply from Cake Brands USA2024-01-09
Hello,
I'm sorry to hear this. It appears there might be a misunderstanding. Our official website is www.cakebrandsusa.com, and we operate as a US-based company with the contact number +1 407.800.3133. Could you please confirm that you are referring to the correct website?