Great customer service
Reply from Cake Brands USA2026-07-14
Thank you for your kind feedback Lana. It is always a pleasure working with you. I'm glad we have been able to meet up to your expectations.
About Cake Brands USA
Data updated- Website
- www.cakebrandsusa.com
- Category
- Food, Beverages & Tobacco
- Location
- United States · Orlando
- Status
- Unclaimed
- Last 12 months
- 10 reviews
- Replies to negative
- 100% (3/3)
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Is Cake Brands USA legit?
Cake Brands USA (www.cakebrandsusa.com) has a 4.7 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 10 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Best service
Best service! I had a great experience and would definitely recommend Discount Prep to anyone looking for reliable and professional help.
amazing services great
Timely responses
Timely responses! Our sales person is always quick to respond and answers all of our questions.
Great Service & Quick Response
Great Service & Quick Response! Thanks.
excellent services
I found them cooperative and reasonable…
I found them cooperative and reasonable rate for products
Reply from Cake Brands USA2026-01-28
Thank you for your kind feedback. We’re glad to hear that you found our team cooperative and our pricing reasonable. We truly appreciate your business and look forward to supporting you again in the future.
Excellent help and assistance received…
Excellent help and assistance received from Farhan and the Cake Brands USA team. We are truly thankful.
Reply from Cake Brands USA2026-01-07
Dear Eliecer, Thank you so much for your thoughtful review! We’re truly grateful for your trust and kind words. Our team works hard to ensure every shipment is handled with care and precision, and it’s wonderful to know that our efforts are helping support your growth. We’re glad to be your prep and fulfillment partner and look forward to continuing to serve you as your business scales.
Purchasing Manager
The best out of best services from past more than 2 years. We would recommend everyone to try once.
Reply from Cake Brands USA2026-01-28
Thank you so much for your feedback, Deepak! We truly appreciate your kind words and are delighted to know you had a great experience with our services. We look forward to continuing to serve you and supporting your success.
Great service and fast response times.
Reply from Cake Brands USA2025-08-12
Dear Gustavo, thank you for your kind words—we truly appreciate you! It has been a pleasure serving you, and we look forward to continuing to provide you with excellent service.
Excellent Partnership and Professional Support from Ms. Leela
As an Amazon FBA seller, we are very satisfied with their products, product groups, invoices, and services. Hopefully, they will expand their inventory, allowing us to access a wider range of products. Note: Especially Ms. Leela is a true professional in her work and provides prompt responses.
Reply from Cake Brands USA2025-08-05
Dear Yagizcan, Thank you so much for your kind words and for taking the time to share your experience with us! We’re truly grateful for your support and are delighted to hear that you’re satisfied with our products and services. Your suggestion about expanding our inventory is much appreciated — we’re continuously working on growing our offerings to better support Amazon FBA sellers like you. Your feedback helps guide our improvements. I'm happy to hear that Ms. Leela made a positive impression. She’s a valued member of our team, and your recognition of her professionalism and responsiveness means a lot. We look forward to continuing our partnership and supporting your business as it grows!
Very Good they are service
Very Good they are service. I always ordered they are and they are delivery is time on time. Always everything is best Quality
Reply from Cake Brands USA2025-06-25
Thank you for your kind feedback. I'm glad we were able to meet your expectations.
They are very polite
They are very polite, helpful and attentive, so I enjoy working with Cake Brand USA.
Reply from Cake Brands USA2025-05-08
Hello Vladislav, thank you for your kind words and for being a wonderful customer! Your feedback on our team's service and support mean a lot to us.
great
well, honestly i was very comfortable emailing them and i had wonder agent who provided me with the details and everything and what makes it better choice is because of its return policies and its prep
Reply from Cake Brands USA2025-04-21
Thank you so much for your kind words! We're thrilled to hear that you felt comfortable communicating with us and that your agent was able to provide all the details you needed. We take pride in offering transparent return policies and thorough prep services, so it’s great to know those made a difference for you. If there’s ever anything else you need, we’re just an email away!
They are amazing.
Reply from Cake Brands USA2025-04-02
Hi Deepak, thank you for your wonderful feedback. It is always a pleasure working with you and your team!
Very Good Expiricnce
They're professional & loyal
Reply from Cake Brands USA2025-04-01
Thank you so much for your feedback. I'm glad we have been able to meet your expectations.
Timely Prep
Good and fast response, and kept there timelines. Rates are bit high.
Reply from Cake Brands USA2025-04-01
Thank you for your feedback! We’re glad you were satisfied with our speed and commitment to timelines. Providing reliable and efficient service is always our priority. We understand that pricing is an essential factor, and we continuously strive to balance competitive rates with the quality and reliability our customers expect. That said, we truly value your business and look forward to working with you soon.
the service is good
Reply from Cake Brands USA2025-03-19
Hello Isabella, thank you so much for your kind review. We truly appreciate your feedback.
The products were delivered quickly and…
The products were delivered quickly and the taste of them fantastic!!!
Reply from Cake Brands USA2025-03-12
Hello Rachael, thank you so much for your kind review! We truly appreciate your business.
We've had a fantastic experience with…
We've had a fantastic experience with Cakebrands Wholesaler! Their customer service is top-notch, always responsive and helpful with any inquiries. The product selection is great, offering quality items that meet our business needs. Plus, their response time is quick, making the ordering process smooth and efficient. Highly recommend them for anyone looking for a reliable wholesale partner!
Reply from Cake Brands USA2025-02-13
Thank you so much for your kind words! I'm thrilled to hear that you've had such a positive experience with our team. Providing excellent customer service and high-quality products is something we truly value, so it's wonderful to know we’ve met your expectations. Your recommendation means the world to us, and I look forward to continuing our partnership with you.