Here at CandyWarehouse.com, we pride ourselves on our vast selection and excellent customer service. Since 1998, we've strictly upheld a tradition of candy excellence! Did you have a favorite candy when you were a kid? Do you have kids of your own who like unusual or hard-to-find confections? Chances are, you can find everything you need right here. From nostalgic to new, minty to sour, tiny to giant-sized, liquid to chunky, lavender to silver, hard to chewy, gourmet to gummy boogers, we've got it all!Share. Celebrate. Indulge.
Written by the business, not verified by us.
Is CandyWarehouse.com legit?
CandyWarehouse.com (www.candywarehouse.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 81% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 23% of negative reviews; 7 of them were added in the last 12 months. Last updated 2026-08-26.
They cancelled my children's gift certificates without reason
I have adult children with birthdays on June 26 and June 27. My youngest turned 30, and I wanted to gift some nostalgia. Each one, on their birthday, I sent $100 gift certificate from candywarehouse.com with a sweet, loving birthday message. Each time I got an email receipt thanking me for my business, and the $100 was taken from my bank account. Three days later, on the 29th, the money showed back up in my bank. I got an EMAIL ON THE 29th confirming that candywarehouse.com had cancelled my orders...a separate email for each purchase cancelled. No one tried to contact me before they cancelled this order. My phone number was included in the order. When I asked them what they would do to make this right, they said it's not their fault that I "didn't pass their system verification." Yet no one notified me that I had failed anything, and they did take my money. I have NO idea if their products or services are acceptable, because they sabotaged my birthday gifts for my kids, who never received anything from candywarehouse.com. Nothing. Not even an email.
The only reason for 2 Stars is the very patient and kind customer service rep Colleen who contacted a manager for me, and called me back as promised.
CandiesWarehouse is not the same. Candies is a scam
CandiesWarehouse is not the same as CandyWarehouse. It seems to be a scam. No phone number, "about" section is crazy AI. Do not order from Candies Warehouse.
Reply from CandyWarehouse.com2026-04-03
⚠️ Important Notice to Our Customers
We’ve recently become aware of fraudulent websites impersonating Candy Warehouse.
To ensure you are shopping with the real Candy Warehouse:
👉 Our ONLY official website is www.CandyWarehouse.com
👉 Any other website using similar names, trademarks, and logos is NOT affiliated with us.
Candy Warehouse has proudly been in business since 1999, serving customers with a wide selection of candy, fast shipping, and trusted service.
We also offer:
✔️ 30-day satisfaction guarantee
✔️ Secure checkout
✔️ Thousands of verified customer reviews
If you are ever unsure about a website or order, please contact us directly before purchasing — we’re happy to help.
Thank you for your continued trust and support 💙
— Candy Warehouse Team
Order From the candy warehouse I tracked With my tracking number They set me. I call the tracking number all the way through To delivery. Only for say that it was left at the wrong address. So I got hold of the candy warehouse company and they tell me that I ordered from A fake candy warehouse. It's funny how everything looks the same. Say everything.
Reply from CandyWarehouse.com2026-01-13
After reviewing the information provided, we have confirmed that the individuals associated with this review did not place an order with CandyWarehouse.com. The transaction referenced appears to have been made through a separate, unaffiliated website that is not CandyWarehouse.com and is not owned, operated, or authorized by our company.
CandyWarehouse.com only accepts orders placed directly through our official website, www.candywarehouse.com. We have no record of this order in our systems, and the reviewers were unable to provide an order number, email address, or any other information that would connect the transaction to our business.
Because this review relates to an experience with a third-party or fraudulent site that is not associated with our company, it does not reflect a genuine customer experience with CandyWarehouse.com and should not be attributed to our business.
I placed a order on 11/15/2025 , and l received a tracking number days later, a week went by and no order , 2 weeks no order l kept emailing them about my order and only responds was its coming. On 12/14/2025 l received a email stating your package has been delivered. NO IT HASN'T
I DID NOT RECEIVE MY ORDER. The reply was take it up with the post office..my post office don't run at 6:30 pm plus I been looking at the camera on the monitor. I would not recommend ordering from this company they will take your money and say your order has been delivered!!!!!!l ordered this candy for the kids shelter for Christmas now l can't give them anything....
Update to your reply l ordered from your site. I have emails from candy warehouse your company. This company is A scam
Reply from CandyWarehouse.com2025-12-15
Hello, we believe this order may have been placed with a different company and not Candy Warehouse. Our only official website is www.candywarehouse.com
Please check the website you ordered from and let us know if you need help.
I ordered back in October it’s now December track is horrible, tracking number does not work on any usps , ups, FedEx. It says delivered on December 2 never received it, asked them all they say is delivered and told to check local delivery but you can’t because tracking number doesn’t cross reference. I don’t think it will ever come in just another rip off company.
Reply from CandyWarehouse.com2025-12-15
Hello, we believe this order may have been placed with a different company and not Candy Warehouse. Our only official website is www.candywarehouse.com
Please check the website you ordered from and let us know if you need help.
I made an order on 11/11/2025 and I have not heard or received any update. I have not even gotten an email from the warehous. Where is my package. It says on the website that it has been shipped but I have not received my package. when will I receive my items. This review is for a scam website not the actual candy warehouse with an e at the end of warehouse.
Reply from CandyWarehouse.com2026-01-13
After reviewing the information provided, we have confirmed that the individuals associated with this review did not place an order with CandyWarehouse.com. The transaction referenced appears to have been made through a separate, unaffiliated website that is not CandyWarehouse.com and is not owned, operated, or authorized by our company.
CandyWarehouse.com only accepts orders placed directly through our official website, www.candywarehouse.com. We have no record of this order in our systems, and the reviewers were unable to provide an order number, email address, or any other information that would connect the transaction to our business.
Because this review relates to an experience with a third-party or fraudulent site that is not associated with our company, it does not reflect a genuine customer experience with CandyWarehouse.com and should not be attributed to our business.
Absolutely delicious. I got tons of popcorn different flavors and 5 pounds of sour gummy worms! It's amazing and now I have tons of little snacks hanging around my house
I ordered candy for my daughter's wedding "Sweets table" from this company. Although they were a little higher priced on a couple of items that I found on other sites, they had a larger selection and more items that fit my needs. I was able to sort candy by type and color which made it easy for me to find what I was looking for. I chose ground shipping which I was warned might be risky due to heat sensitivity, but everything arrived in a few days and carefully packaged with cold-packs that were still cold. If shipping to a very hot climate, I would not risk it and do 2-day air, however for me it worked out. I found out I needed a couple more containers of one item and they discounted the shipping for me since I had placed 2 recent orders. The customer service person was awesome and I will definitely buy from them again.
This place was amazing! So much better than Amazon and it's local. I picked up the phone, placed my order and got the best possible customer service from a sweet girl named Gabi Landis! She was following up with me because my order was urgent - seriously - we were going on a trip and my husband was like" oh, we don't have the Cavendish candy?!" Forget Amazon, this is my place to go to when I need to order some good, serious candy. Love it! Thank you CW!!!!
I would never order from this company again dishonest,candy over priced and the customer service from colleen griffin was horrible. This company will take your money but will never give you a refund for candy being Defective.
Update : I did get a refund.
I just got my order of two bags caramels. Well i open them and they are awful. I wrote to this business and they said the date is fine till May 2021. This business does not stand behind there product. They could care less they got there money and that is all they want.
DO NOT BUY FROM THIS CLMPANY.
i had ordered several times from this company before. it was always good. i recently ordered some products from them and they sent me an open bag that was scatered all over the bags. i had to throw it away cause of covid 19. i could not take the risk. i felt like i threw my money out the window.
I have been ordering from candy warehouse for a few years now, they never failed. LOVE the Brock's chocolate stars (hard to find candy from my childhood). It ALWAYS arrives tasty and fresh, just as I remember. Great company, they do ship quickly,
I ordered 3 bags of holiday mix in November 2020 and they arrived smashed to bits, stuck together, old and stale. Inedible. Old stock--expiring 1/2021. Usually, this candy has an expiry date 1-2 years out. This had been sitting in the warehouse for a long time. Contacted them--crickets. I do not recommend this business.
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