For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Restaurants & Bars

Chick Fil-a

61 reviews

2.961 reviews
Write a review

About Chick Fil-a

Data updated
Website
www.chick-fil-a.com
Category
Restaurants & Bars
Location
United States
Status
Unclaimed
Last 12 months
61 reviews
Replies to negative
0% (0/32)
Do you own Chick Fil-a? Claim this profile for free and start replying to reviews.

Is Chick Fil-a legit?

Chick Fil-a (www.chick-fil-a.com) has a 2.9 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Restaurants & Bars and its reputation is poor. 25% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-10.

What people say

R
Ryan美国 · 1 review · Experienced 2026-03-20 ·

Best food ever

Best food ever 🐔🐔🐔🍗🍗🍗

R
Reese美国 · 2 reviews · Experienced 2026-03-14 ·

Chick fa la is a great place to eat

Chick fa la is overall an amazing fast food place from chicken nuggets to mac and cheese and many other food items. Chick fa la is a really yummy place to eat but i would only rate it about four stars because they get your order wrong sometimes and theres always really long lines, its amazing that you are accomponied by a worker and not just a system to order with because those can get really stressful and annoying.

L
Lynnette Blake美国 · 2 reviews · Experienced 2026-03-12 ·

Chick Fil-a bad days

Chick Fil-a, has not been the best place to eat for a while and I use to be able to count on them to get good food and good service. The reason being I haven't had the best experience in a while, and this is at a couple of different locations. I just stopped there yesterday for some breakfast, I got breakfast and it was not good, the bread on the mini's was not cooked at all and why can't you look at that and tell it wasn't and the chicken was tough. I ended up throwing it in the trash. On another a occasion or two I ordered the shakes and I am standing right in front and instead of the guy walking right up front with my shakes he went all around the back with them and then brought them up front, really I don't want them I poured them out!!! Another time standing in front waiting for my order, the lady comes out pass by me walking around looking for whose order is this!!! These people has to be some of the most incompetent workers I have ever seen and just think I use to really like Chick Fil-a and this food is not cheap but the quality and service has gone way down!!! After yesterday I'm done!!!

L
Logan LeClerc美国 · 2 reviews · Experienced 2026-03-10 ·

Why in my OPINION Chick fil-a is the best

The place is awesome the food is great the workers are actually "happy" and the food doesn't taste fake like McDonald's and where I'm from Mcdonalds doesn't have aplayplace and Chick fil-a does but, I'm to tall for it since it is made for younger kids. Overall I really love the experience and plus the cookies and cream shake is really good!

G
Glenn Leeder英国 · 6 reviews · Experienced 2026-03-07 ·

The Kingston UK branch has dry and cold…

The Kingston UK branch has dry and cold chicken. I did not enjoy my meal and the service was poor. Avoid this disastrous chain.

R
Rainier Recruiting美国 · 2 reviews · Experienced 2026-03-03 ·

one of the few places that makes me…

one of the few places that makes me feel ok about eating fast food. service is always a+

H
HB Clark美国 · 4 reviews · Experienced 2026-02-04 ·

Free Fast Friendly Service!

I had just gotten my friend from her shoulder surgery and we stopped at store #01071 in the Woodlands. Christian did an amazing job keeping the line moving and noticed my friend had surgery. I told him she was hungry and we pulled around to pay. We didn't owe anything! Thank you so much for blessings!

J
Juliane Walsh美国 · 1 review · Experienced 2026-02-28 ·

Customer service on flamingo and grand…

Customer service on flamingo and grand canyon is awful. While we were in line for breakfast at 1032 representative yelled breakfast is over. After being in line for 5 min.

E
Enid Barnett美国 · 1 review · Experienced 2026-02-27 ·

The best ice cream ever and the chicken nuggets best chicken nuggets ever.

I love their ice cream it’s the best ice cream I’ve ever tasted in my whole entire life and their chicken nuggets I can’t even get started on that because of how good they are.

D
Dan美国 · 4 reviews · Experienced 2025-04-03 ·

I ordered an original chicken sandwich

I ordered an original chicken sandwich. The first bite I took was nothing but gristle. The second bite, the same. I threw the rest out. I will never go back. Totally overrated.

E
Erika Jones美国 · 2 reviews · Experienced 2026-02-21 ·

Disappointing Drive Through Experience and Lack of Professionalism

I recently visited Chick-fil-A - 4285 State Bridge Rd, Store 00686, and unfortunately had another disappointing drive through experience. The employee who took my order did not greet me and appeared disengaged. She stood toward the rear of my vehicle while asking for my name and later leaned awkwardly off the curb, almost losing her balance, so I could scan my phone. She did not say thank you or offer any standard courtesy. I would like to add that I did nothing to provoke this type of behavior. I was my usual kind and respectful self throughout the interaction. When I mentioned the interaction to the staff member bringing out orders, he suggested she might be new. I later called and spoke with a manager, but there was no genuine concern expressed, even after I explained that this was my second visit experiencing similar behavior. Customer service and professionalism are important. Sadly, this location did not reflect those standards during my visits. I hope management takes the opportunity to improve the experience for future customers.

e
ellen langer美国 · 8 reviews · Experienced 2026-02-19 ·

Wishing I could like the Chik-fil-a experience

Everyone says how good it was and I've never been. So I thouthought I'd try it once. Being on a low carb diet there was very little to eat but I found something pretty good. What disappointed me even more was the crowd, the noise, and the sticky floors

K
KEITH GAYLORD美国 · 50 reviews · Experienced 2026-02-18 ·

Portions are too small

I never do fast food, but my oven is not working so I thought I would try this since they are highly regarded. I was very disappointed in the food. The chicken fingers are a child's size. Make them bigger and charge more. Fries were not cooked long enough. I also have found out that a lot of customers are angry that all fast foods places are charging more and giving small portions. The service was excellent.

E
Emma M美国 · 1 review · Experienced 2026-02-11 ·

Very clean and had good food

It was a very clean place and food was amazing.

B
Beatriz Egbenoma美国 · 1 review · Experienced 2026-02-12 ·

I love the cleanliness of the CFA in…

I love the cleanliness of the CFA in Stockyards... The flowers were exceptional!!! Elisa is THE BEST florist! I wish ALL CFAs had Elisa at their store!!

G
G B美国 · 2 reviews · Experienced 2026-01-30 ·

Incorrect orders

Visited Chick-fil-A 4 times. Only ONCE did they have our order correct. Very disappointing. The food is ok, but the people who take the order needs to be doublely sure it's correct.

T
Teri McKay美国 · 9 reviews · Experienced 2026-01-12 ·

Just not good

I had not been for a long time. There is one very near me, and it always looks busy, so I thought it must be good. I went at 4, which may be a bad time (no excuse though). The regular chicken sandwich I got was horrible. Breading was soggy and sliding off the chicken. Pickles were hot and limp. It seemed to have no flavor on its own, so I tried putting the sauce on. Well, then all I tasted was sauce and it wasn't good. Why do people praise this place so much??

t
travis jones美国 · 2 reviews · Experienced 2026-01-10 ·

I ordered a 30 piece nugget with 7…

I ordered a 30 piece nugget with 7 Polynesian sauce cups. When I h ot home there were no sauces and the coke was mostly carbon water. When I tried to call the a tore that was impossible. I was put in a que. 8 stayed in that que f or over 40 minutes. Do that obviously wa a not the store in Fountain colorado. I was a not h o to waste my gas and safety going back. We were recovering from 10+inches of snow the day before and the roads were still unsafe. It will be a long while before I go back there.

G
Guy美国 · 5 reviews · Experienced 2025-04-06 ·

Good for, overpriced.

I enjoyed the food. It was overpriced but good. Would probably eat here again.

C
Connie miller美国 · 5 reviews · Experienced 2025-12-10 ·

Too pricey

They threw away all our food when we went to the restroom and replaced the drinks ha ha also I ordered two children's meals substituted drink for shakes and they came to over $20 again ha ha I can buy bare chicken nuggets and waffle fries and cook at home for 1/4 the price if that