我的订单不符合标准……
根据照片，我的订单不符合标准，唯一的解决办法是与卖家谈判。我得到了 25 美元……
About Chrono24
Data updated- Website
- www.chrono24.com
- Category
- Shopping & Fashion
- Location
- United States · Karlsruhe
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 0% (0/13)
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Is Chrono24 legit?
Chrono24 (www.chrono24.com) has a 4.7 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
很棒的网站
很棒的网站！非常值得信赖！我对他们的服务非常满意！
手表发货很快
手表发货很快。关于何时到达的良好沟通。手表与描述相符。
Chrono24 的痛苦经历——现在欧盟当局介入
我从没想过我会写这样的东西。 2025 年 11 月，我在 Chrono24 上购买了一块手表——这是一个我信任的平台，一个承诺安全、真实和保护的平台。这对我来说是一次有意义的购买，我为此感到自豪。 几个月后，当我尝试在同一平台上转售手表时，一切都发生了变化。 Chrono24自己的验证团队担心这款手表可能是假冒的。听到这个词，感觉肚子上挨了一记重拳。当您通过宣传“买家保护”和“正品保证”的市场购买商品时，您不会期望得到这样的结果。 更糟糕的是接下来发生的事情。 Chrono24 承认了真实性问题，展开了调查，然后告诉我“联系卖家”。但没有办法联系到卖家。没有电子邮件。没有聊天。没有个人资料。没有什么。他们要求我做一些不可能的事情，然后以这种不可能作为不提供帮助的理由。 他们的反应变得更慢，然后完全停止。我得到的是一块可能是假冒的手表，找不到卖家，而且平台拒绝承担责任，因为 7 天的期限不适用于假冒商品。 这让人感到压力、沮丧和深深的失望。我信任 Chrono24。我相信他们的保证。现在，我正在独自处理他们自己团队标记的假冒商品所带来的后果。 由于Chrono24尚未提供解决方案，我已将此事上报给欧盟相关当局，包括： EUIPO 防伪情报中心 OLAF（欧洲反欺诈办公室） ECC-Net（欧洲消费者中心网络） DG JUST（欧盟委员会 - 司法与消费者） 德国 Verbraucherzentrale（消费者保护局） 我真诚地希望 Chrono24 能够挺身而出并解决这个问题。一旦他们这样做或当局做出回应，我将更新这篇评论。
Excellent customer service
I had an incredible experience doing business with Emporium Timevault LLC. Their customer service was exceptional from start to finish. Communication was outstanding, with prompt responses to every question, and the team was incredibly patient in addressing all of my concerns. They made me feel comfortable and confident purchasing a timepiece for my husband's 60th birthday. The entire process was seamless, professional, and exceeded my expectations. I am completely satisfied with the service I received and couldn't be happier with my purchase. I highly recommend Emporium Timevault LLC to anyone looking for a trustworthy dealer and an outstanding buying experience.
Trusted
Communication.Commitment
5***** all smooth
The seller contacted me immediately and…
The seller contacted me immediately and sent the watch. The shop assistant was professional and very helpful. I highly recommend them!
Perfect shop with countless options
Perfect shop with countless options. Thing are authentic and you can clearly browse for your product.
The product was exactly as described
The product was exactly as described. Customer support is very good and fast. Shipping options.
The escrow payment facility allows the…
The escrow payment facility allows the purchase of watches from other countries with more confidence.
Everythink is oke.
Everything is good 👍
Great website
Great website! Would highly recommend! Great deals, and fast shipping!
Easy and safe......The whole process from purchasing to…
The whole process from purchasing to communication to receiving the item is no stress this is my 4th purchase.
Great first experience with buying a…
Great first experience with buying a watch through Chrono24. Great price, packaged well and delivered quickly, thank you team.
Very helpful
Very helpful, great communication. Fantastic vendor and we love the watch.
Highly recommended!
Excellent service, impeccable professionalism, utmost reliability.
Reliable purchase
I found the wrist watch I was searching for. Thank you for your sterling service.
Chrono24 performed exactly as expected
Chrono24 performed exactly as expected. They made the entire transaction easy from start to finish.