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Shopping & Fashion

Chrono24

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302 reviews

4.4302 reviews
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About Chrono24

Data updated
Website
www.chrono24.sg
Category
Shopping & Fashion
Location
Singapore
Status
Unclaimed
Last 12 months
38 reviews
Replies to negative
63% (15/24)
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About this business

Buy new & pre-owned watches on Chrono24 & sell them globally. More than 302,538 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices

Is Chrono24 legit?

Chrono24 (www.chrono24.sg) has a 4.4 out of 5 rating on OK.one, based on 302 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 87% of reviews are 4 stars or higher and 4% are 1 star; The business has replied to 63% of negative reviews; 38 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

As a first time buyer

As a first time buyer, it was a great experience from the start. Watch was delivered promptly. Will be happy to use Chrono24 for future purchases.

Reply from Chrono242022-05-06

Dear Mr. Gulfaraz, Thank you for using Chrono24. We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon! If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at [email protected]. Your Chrono24 Team

Good watch trading platform

Protect the seller and buyers. Very good trading platform.

Reply from Chrono242022-05-06

Dear Mr. Chan, Thank you for using Chrono24. We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon! If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at [email protected]. Your Chrono24 Team

User friendly app and transaction is fuss free

User friendly app and transactions had been smooth for my purchases.

Reply from Chrono242022-05-06

Dear Shyam, We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon! If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at [email protected]. Your Chrono24 Team

Reliable platform to buy watches for…

Reliable platform to buy watches for me.. bought a few watches already and they were all good.

Reply from Chrono242022-05-06

Dear Mr. Tan, Thank you for using Chrono24. We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon! If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at [email protected]. Your Chrono24 Team

Great communication with the Chrono24…

Great communication with the Chrono24 Account Exec, clear directions and guidance & super smooth transaction

Reply from Chrono242022-05-06

Dear Chrono24 User, Thank you for using Chrono24. We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon! If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at [email protected]. Your Chrono24 Team

very detailed in replying my questions

Reply from Chrono242022-05-06

Dear Ms. Goh, Thank you for using Chrono24. We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon! If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at [email protected]. Your Chrono24 Team

Trusted platform for high value watches.

Reply from Chrono242022-05-06

Dear Han, Thank you for using Chrono24. We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon! If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at [email protected]. Your Chrono24 Team

Excellent item from Quality Company as…

Excellent item from Quality Company as described by attentive seller coupled with prompt delivery = Satisfied buyer

Reply from Chrono242022-04-15

Dear Mr. W, Thank you for using Chrono24. We're glad to hear that you have received your favorite watch. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon! If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at [email protected]. Your Chrono24 Team

Have bought a few times on Chrno24

Have bought a few times on Chrno24, no problem!

Reply from Chrono242022-04-15

Dear Mr./Ms. Cho, Thank you for using Chrono24. We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon! If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at [email protected]. Your Chrono24 Team

Very good experience

Sold twice and bought once - so far very good in terms of user experience. Definitely a go to platform for watch enthusiasts to buy and sell.

Reply from Chrono242022-04-15

Dear Mr. Chung, Thank you for using Chrono24. We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon! If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at [email protected]. Your Chrono24 Team

Quality Item from Quality Company as…

Quality Item from Quality Company as described from a prompt and courteous seller coupled with an adequate delivery process = a satisfied buyer

Reply from Chrono242022-04-15

Dear Mr. W, Thank you for using Chrono24. We're glad to hear that you have received your favorite watch. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon! If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at [email protected]. Your Chrono24 Team"

Platform works excellent but..

Platform works excellent but... payment and currencies are the big trap here. I'm an expat living in Singapore, bought a watch from a seller priced in EUR, but I cannot pay directly in EUR, with my European credit card, as Chrono24 insists on USD payment based on my location! Hence I ran into a double currency conversion (EUR to USD to SGD) which adds quickly over 5% to the initial purchase price! That's bad! So if you're looking to buy a watch in an other than your native currency, watch out! Big Trap! Besides that major flaw, a very good platform!

Reply from Chrono242022-04-15

Dear Mr. Desis, Thank you for using Chrono24. We would like to thank you again for your feedback about the currency matter. Your insights enable us to continue improving our online marketplace for you and other fellow watch enthusiasts. If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at [email protected]. ​We look forward to your next visit to Chrono24. Your Chrono24 Team

Can't get more public visibility as a private seller

As a private seller I am unable to sell it more and unable to get more public visibility.

Reply from Chrono242022-03-09

Dear Chrono24 User, As a private seller, you also have options to upgrade your ad. Our support team is available by phone or email to assist you in the process. Kind regards, Your Chrono24 Team

Weak mediation for a SGD20k rolex which…

Weak mediation for a SGD20k rolex which was rejected by Rolex Service Centre due to certain reasons (parts and serial not original). Having to pay SGD6k out of own pocket to return.

Reply from Chrono242022-02-07

Dear Mr. Patrick, Thank you for your message. We require further information to process your request. We have already contacted you via Chrono24 to let you know what information we need. If you have any questions, we are happy to help. You can contact us by email or by telephone, Monday to Friday from 9:00 a.m. to 6:00 p.m. CET. Thank you for your understanding. Kind regards, Your Chrono24 Team

have not been sold

Reply from Chrono242021-12-29

Dear Law Vi Chen, We require more information to properly address your concerns. We have already contacted you on Trustpilot in this regard. Please send us the necessary information at your earliest convenience. If you have any questions, please don't hesitate to contact us directly. You can call us Monday to Friday from 9:00AM to 6:00PM local time in Karlsruhe, New York, and Hong Kong. Thank you for your understanding. Kind regards, Your Chrono24 Team

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