Friendly people
Friendly people, great experience.
Reply from Cityluxe2018-09-16
Thank you for your kind support!
About Cityluxe
Data updated- Website
- www.cityluxe.sg
- Category
- Events & Entertainment
- Location
- Singapore
- Status
- Unclaimed
- Replies to negative
- 80% (4/5)
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About this business
Cityluxe is a premium gift and stationery store that offers the widest range of fountain pens, sketch pencils, TRAVELER'S notebooks and refills, journals, washi tapes, and stickers in Singapore. Look for your TWSBI, Kaweco, LAMY, Pilot, Parker, Cross, Sheaffer, Faber Castell fountain pens, rollerball and ballpoint pens. We also stock all brands of fountain pen inks, such as Pilot Iroshizuku inks, Noodler's inks, Vinta, Kaweco & Kyoto inks. We also stock premium papers, notebooks and journals such as Leuchtturm1917 & Moleskine notebooks, Sanzen Tomoe River, Kokuyo Century, Yamamoto Iroful, MD Paper, Maruman Mnemosyne & Sketchbooks. We also stock Hightide and Penco stationery and home lifestyle products.Personalise your pens and notebooks with individual name embossing and corporate logo engraving and collect within 24 hours. Visit our showroom to try before you buy. Whether you are new to fountain pens or journaling, or trying to find the perfect gift for your loved ones, get expert advice from our friendly staff. We ship worldwide from Singapore!
Written by the business, not verified by us.Is Cityluxe legit?
Cityluxe (www.cityluxe.sg) has a 4.6 out of 5 rating on OK.one, based on 52 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 80% of negative reviews. Last updated 2026-10-24.
What people say
Highly recommended!
Fabulous products and great customer service. Highly recommended!
Reply from Cityluxe2018-09-12
Thank you for your kind support!
Highly recommended
Highly recommended. Great service and great products
Reply from Cityluxe2018-09-16
Thank you for your kind support!
My Go-to Stationery Shop
Delivery was fuss-free and I was allowed to choose my preferred timing. The item was packaged carefully and delivered promptly. Excellent service from Cityluxe!
Reply from Cityluxe2018-09-11
Thank you for support, and we're happy that your package was delivered quickly and safely! =)
I purchased the twsbi eco in broad nib
I purchased the twsbi eco in broad nib. Good quality and writes smoothly! Excellent service.
Reply from Cityluxe2018-09-04
Hi, thank you very much for your kind words and support! We are happy that you are enjoying your pen! =)
Prompt delivery and no hiccups with the…
Prompt delivery and no hiccups with the delivered items
Reply from Cityluxe2018-09-04
Thank you for your kind support!
Great product!
Product (Parker refill) works brilliantly! However, delivery took a couple of days longer than expected.
Reply from Cityluxe2018-09-04
Hi Kenny, it's great that the refill is woking well. Thank you for your support!
Excellent courier
Excellent shipping speed :)
Reply from Cityluxe2018-08-25
Thank you for your kind support!
Kaweco Tiger Eye Limited Edition 2018
The pen came on time. And the nib is true EF. I had another experience where the EF nib is not really Extra Fine, but more of Fine.
Reply from Cityluxe2018-08-22
We are happy to know that you are enjoying your pen! Thank you for ya ur kind support!
Art Lover's Paradise
A good selection of excellent quality products to choose from. Every art lover's paradise.
Reply from Cityluxe2018-08-18
Thank you very much for your kind words and support! =)
Very happy with my order quickly…
Very happy with my order quickly received and carefully packed up! Thank you!
Reply from Cityluxe2018-08-17
Thank you for your kind support! Do share with us how else we can improve so that we can earn a 5 star review from you in the future! 😊
Received goods earlier than expected
Received goods earlier than expected. Fantastic😃!!
Reply from Cityluxe2018-08-15
Thank you very much for your support and kind words!
Best products and service, by far!
I love the product selection, even hard to find items. Their shipping and customer service are wonderful and I have peace of mind when I place an order.
Reply from Cityluxe2018-08-15
Thank you very much for your support and kind words! We will continue to work hard 😊!!
The price is affordable and reliable :)
Reply from Cityluxe2018-08-09
Thank you for your kind support!
Unreliable instock status
Its frustrating to get to the point where you have ordered and paid for an item, only to be notified that it was never in stock anyway, and it will be weeks before it is available again. At least they offered a refund...
Reply from Cityluxe2018-08-18
Thank you for your understanding. It is unfortunate that our supplier is still unable to deliver to us what was promised months ago. We will have an update once it arrives.
Pen writes very well and good quality
Pen writes very well and good quality. The sapphire colour is gorgeous!
Reply from Cityluxe2018-08-02
Hi, it seems that you enjoyed your pen very much! May we learn why you only gave us a poor 1 star rating so that we can improve ourselves?
Great products.
Great products and Excellent Info & Help From The Sales Persons. Recommended seller
Reply from Cityluxe2018-07-24
Thank you for your purchase and kind support! Do join us at our Journaling Festival from 27th July - 5th August at Millenia Walk if you are available: https://cityluxe.sg/journaling-festival-2018/
First time making an online purchase…
First time making an online purchase from Cityluxe for refills. It was fulfilled within the week. They really bubble wrapped it even though it was only ballpoint pen refills!! Great service.
Reply from Cityluxe2018-07-24
Thank you for your purchase and appreciation! Do join us at our Journaling Festival from 27th July - 5th August at Millenia Walk if you are available: https://cityluxe.sg/journaling-festival-2018/
Good quality pen @ very competitive…
Good quality pen @ very competitive pricing. Service was good too.
Reply from Cityluxe2018-07-15
Thank you very much for your support!
Prompt delivery n well-packaged
Prompt delivery n well-packaged. Company even called to enquire the size required before shipping out ! Great customer service !
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