Container and Packaging (www.containerandpackaging.com) has a 4.9 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
The customer service representative was extremely friendly and helpful! When I didn’t understand something, she took her time and answered my questions fully and completely. I felt as if she genuinely wanted to help me. I know she went above and beyond what her job title requires her to do. I will definitely buy from this company again!
Reply from Container and Packaging2026-05-29
Katherine, thank you so much for your thoughtful review! Your kind words about Bird's patience, genuine care, and willingness to go above and beyond mean a great deal, and we will be sure to share your feedback with her. Thanks for choosing us, and we look forward to serving you again in the future!
Lindsey was patient while we worked through getting the best price for my margins. I really appreciated her help with it and not rushing me off the phone. Great customer service. I have also always had great and quick delivery service in the past. This current order is my biggest order yet so I hope it all seamless as well.
Reply from Container and Packaging2026-05-20
Thank you for your kind words, Lizbeth. It will mean a lot to Lindsey because she truly enjoys assisting our customers with the utmost care and attention.
Our goal is never about the number of calls we take, but about making sure each customer feels heard, supported, and cared for every step of the way. We appreciate you taking a minute to share your experience and leave us a review. Thank you!
M
Mark · 2 reviews · Verified · Experienced 2026-05-15 ·
★★★★★
Customer Service Rep is Great
We have worked with Dan Grover for years. And he never disappoints! He always responds quickly and looks for the closest delivery point. Quality of product has always been consistent. Overall, it's been a great working relationship. Thanks Dan!
Reply from Container and Packaging2026-05-22
We love to hear that, Mark! It's wonderful to have a Packaging Consultant who is sure to save you both time and money and is always looking out for your best interests. We appreciate your business and for taking time to share your experience with us. Thank you!
I left a message last night for someone to call me, and she called bright and early this morning. My order was a little complicated but she understood and helped me through it. I appreciate your professionalism (and patience!) I love working with Container & Packaging!
Reply from Container and Packaging2026-04-02
Shelley, thanks for taking a moment to leave a comment. It sounds like you got to work with one of our early risers, GJ. She will be elated to hear the sweet words you shared. I will be sure she reads your review. We look forward to assisting you again soon!
Dillan is fantastic! Quick response time, follows up, one of few vendors I can rely on completely. Saves time & money...Great at his job. Truly one of my top sales reps for dependability. Excellent on communicaiton skills....
Packaging components & desiccants--Quality doing great job as well! Never any issues, document always provided in advance.
Reply from Container and Packaging2026-01-15
Thank you for sharing your experience with us, Annie! Our Packaging Consultant's goal is to build lasting relationships with our customers and from your comment, it's easy to see Dillan is doing a good job. I will be sure to share your kind words with Dillan.
