Easy to use and very convenient
Easy to use and very convenient, account access seems secure and not invasive!
About Credit Key
Data updated- Website
- www.creditkey.com
- Category
- Money & Insurance
- Location
- United States · Los Angeles
- Status
- Unclaimed
- Last 12 months
- 20 reviews
- Replies to negative
- 44% (7/16)
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Is Credit Key legit?
Credit Key (www.creditkey.com) has a 4.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 81% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 44% of negative reviews; 20 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Excellent service
Outstanding Customer Service with quick…
Outstanding Customer Service with quick approval.
Better Communication
It took me exactly one month and 2 days to finally get thru the process of establishing an account and ordering the items that we have been trying to purchase. There needs to be much clearer communications with both the retailer and credit key when it comes to opening accounts and determining the difference between an individual, a business and a government account.
Credit Key made it possible for us to purchase with ease.…
Credit Key made it possible for us to purchase parts for a non-working machine we really needed up and running asap. At Webstaurant we found the item and also the available funds from Credit Key. That was a relief! Thank you Credit Key for having that available to businesses.
GREAT
GREAT. Everything was so helpful. Thanks.
Abruptly closed out my credit line
I was enjoying Credit Key. I am currently expanding my business and need equipment. Credit Key made it possible until they no longer. I went in to place a usual order and it was declined. I was stunned. When I signed into my account, I saw where the entire credit line was removed with the status as declined. I have completed and paid off loan amounts with them on-time with no late payments for months now. Credit Key is yet to give me a satisfactory explanation and told me that I can reattempt in six months! No thank you. They rather take the risk on approving accounts for new customers instead of dealing with proven good customers. I spoke to others who said that the same thing happened to them. They do this to ensure that the credit used is very low. If you begin to use too frequently, you get the boot! It would be interesting to know if anyone dealt with this company long term. Credit Key is going to attempt to respond to this review with the Credit Refresh statement but not only should that not be the case here, credit now is higher than when we were initially approved, I have confirmed with multiple customers that they are a bait and switch company - just about everyone had a similar experience. If you get approved and need to make purchases, do this as quickly as possible as your privileges will vanish a few months later with a transparently false explanation. They extend credit limits knowing that customers will not be able to spend even a quarter of it before it is pulled. I contacted the small business association that is meant to empower small women owned businesses and asked them to remove Credit Key as a suggestion for business financing. I would like companies like WebstaurantStore to consider mainstream and transparent options for business equipment financing. This will ensure that small businesses like my own have peace of mind when working to grow. The bait and switch of Credit Key is unfair and ensures instability.
Reply from Credit Key2024-03-05
Hi Rhonda, if you would like more detailed information about why your account was put on hold we can provide this to you. Please reach out to our support team and we can facilitate this request.
Quick and Stress-free process
Easy and quick
Fast, efficient, easy and professional
Credit Key has made it possible to…
Credit Key has made it possible to properly equip my restaurant with affordable monthly payments.
Credit key
Great credit company and easy to apply
Payments were easy…
Great items and payments were easy to keep track of. Im Waiting to buy my next piece of equipment.
Awesome!!
Awesome!! Thank you for the quick response & Support!
Quick response
Ease of use and pay over time
Great experience overall!
Very easy sign up process.
I was looking for an emergency fund or…
I was looking for an emergency fund or equipment financing when our commercial freezer broke during Christmas holiday. I shoped at Restaurant Equippers and saw Credit Key financing. I was hesitant, however I prayed hard to get approved online, and just an instant got approved for a line of credit way higher of what I need! I really praise God for having Credit Key. They helped small business move forward. When our bank cant provide even a small financial help, Credit Key is the Key! They helped fueled small businesses and the economy. Thank you so much Credit Key for trusting us.
They followed up with a call
They followed up with a call, which was fast. To ask if I had any questions and if the order was correct.
Promptly Approval and
Promptly Approval and, Good Credit review