Custom Patch Hats, LLC (www.custompatchhats.com) has a 4.9 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 30 of them were added in the last 12 months. Last updated 2026-08-10.
I've used Custom Patch Hats for my employer probably half a dozen times now. Our team, and our customers love the hats. Working with the CPH team has always been easy, pricing is fair, and we always get a great customer experience. We'll continue to come back here for our needs!
Reply from Custom Patch Hats, LLC2025-10-27
Thank you so much! We’re happy you love your Custom Patch Hats & look forward to working with you again in the future!
E
Elizabeth Feinstein · 5 reviews · Experienced 2025-10-07 ·
★★★★★
Amazing.
Amazing.
Fabrics unbelievable and the quality is just enboring thumbs up
Reply from Custom Patch Hats, LLC2025-10-27
Thank you! We’re excited to hear you love your Custom Patch Hats!
I work with a lot of vendors and Custom Patch Hat is by for the most efficient and flexible one. They were able to add more items on last minute without any hassle on short notice and were very professional. I will continue to use them in the future.
Reply from Custom Patch Hats, LLC2025-10-27
Thank you! We’re happy you love your Custom Patch Hats & look forward to working with you again!
You guys do a great job! I think you are responsive, professional and personal. All great things to be! I had never ordered the Pacific Headwear P424. I expected less. I love this hat!
Reply from Custom Patch Hats, LLC2025-10-06
Thank you! We’re excited to hear you love your Custom Patch Hats!
J
Jordan M Hunt · 2 reviews · Verified · Experienced 2025-09-12 ·
★★★★★
The only custom hat company we use!
We always have a great experience with Custom Patch Hats! We've ordered multiple times and tried a few different hat and patch styles, every single time they are high quality and every team member is so helpful from start to finish. The patches are beautiful, crisp, and vibrant, and the hat styles to choose from are diverse and high quality. We'll be using CPH for a long time!
Reply from Custom Patch Hats, LLC2025-09-29
Thank you for your continued support of our business! We are so happy our team took care of you and that you love your Custom Patch Hats!
Very satisfied with my order, just one small thing...
Very satisfied with my order! The designers are friendly and quick to get back to me regarding any questions or concerns I may have. I would definitely use CPH in the future and recommend them to others.
The only thing I think could be improved upon is that it felt very strange to be communicating everything through email. I wish there were accounts with CPH that had chat data as well as recent orders all together on the website for easy access and that extra bit of professionalism/cohesion.
If I could give a 4.5 I would. Altogether very satisfied!
Reply from Custom Patch Hats, LLC2025-08-05
Thank you so much! We’re thrilled to hear you love your Custom Patch Hats! We also appreciate your feedback about email communication. We’ve recently upgraded to a new project management system that allows clients to create their own accounts to track and access orders more easily. We’d be happy to walk you through it next time!
I enjoyed working with Hope. I had some modifications to her original design that she was happy to do. In the end, her original design was my favorite!
Reply from Custom Patch Hats, LLC2025-05-19
Thank you! We’re so thrilled to hear you had a great experience with Hope & that you love your Patch Hats!
We've ordered branded hats and patches from Custom Patch Hats three times now, and every time the experience has been excellent. The quality of the products is consistently superb, and their service is always prompt and friendly. Highly recommend!
Reply from Custom Patch Hats, LLC2025-04-23
Thank you for your continued support of our business! We are so happy our team took care of you and that you love your Custom Patch Hats! We look forward to working together again in the future :)
Amazing customer service! Always timely on responses to emails PLUS their product.... completely over delivered! Spot on to what we were looking for in a patch hat. GREAT WORK!
Reply from Custom Patch Hats, LLC2025-04-23
Thank you so much. We are so happy our team took care of you and that you love your Custom Patch Hats. We hope your team enjoys them!
Rachel's customer service is amazing. She is very patient and extremely helpful. I always prefer to deal with her on hat/patch designs any time possible.
We have placed multiple orders of Custom Hats, they have arrived in a timely manner and have always been exactly what we asked for.
Reply from Custom Patch Hats, LLC2025-04-23
Thank you for your continued support of our business! We're so happy our team took care of you and that you love your Custom Patch Hats! We look forward to working together again in the future :)