Mastermind.com is the brainchild of Tony Robbins and Dean Graziosi’s 60+ years of success in the sell-what-you-know industry. With just a monthly subscription you gain access to the tools and education you need to make your knowledge business thrive. With your subscription, you gain exclusive access to a library of resources, like, 70+ original courses to guide your growth and momentum, new monthly releases, live training sessions, the implementation system to bring your ideas to life and the most supportive, mission-driven community on the planet. Mastermind.com is the all-in-one platform for helping anyone turn their expertise into impact.
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Is Mastermind.com legit?
Mastermind.com (www.deangraziosi.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. 87% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and support team for their prompt responses, kindness, and compassionate assistance when solving technical or account issues. People deeply appreciate the clear communication, helpful guidance, and dedication shown by the team during live workshops and everyday program navigation.
Some reviewers were not happy with difficulties in connecting with support and receiving automated replies instead of actual human help. A few people also mentioned unexpected subscription charges following free trials, along with experiencing trouble reaching a real person to quickly resolve ongoing account access problems and disputes.
Auto-generated from all reviews of this business. For reference only.
Mastermind Team helped me through a challenging situation.. they worked with me to re- establish my account and investment payment schedule.
Reply from Mastermind.com2026-06-24
Dear Stephen,
We are truly grateful that you took the time to share your experience with us! It means so much to hear that our team was able to support you through a challenging account situation and work alongside you to find a solution that helped you move forward.
We are especially happy to know that our support team was able to assist you quickly, help resolve the issue with your payment schedule, and successfully reactivate your account. We understand that situations like these can be stressful, and it is incredibly rewarding to know that our team was able to provide the guidance and support you needed during that time.
Your trust means a great deal to us, and we are honored to be part of your journey. Thank you for allowing us the opportunity to help. Please know that whenever you need assistance, our team is always here and happy to support you in any way we can!
Wishing you continued success, and we look forward to being part of your journey ahead!
With gratitude,
The Mastermind Team
I had an emergency situation, and they were able to provide excellent customer support!
Reply from Mastermind.com2026-06-23
Dear V,
Thank you so much for taking the time to share your experience with us!
It means a great deal to know our team was able to step in and support you quickly when you needed it most. In moments like that, everything can feel overwhelming, and our goal is always to respond with care, urgency, and clarity so you feel heard and taken care of right away.
Hearing that you felt supported and that your concerns were addressed so promptly is incredibly meaningful to our entire team. We put a lot of heart into making sure every member feels looked after, especially during unexpected or difficult circumstances. Your words are a powerful reminder of why we do what we do every day.
Please know that if you ever need anything in the future, we’re always here and ready to help! Your experience matters deeply to us, and we’re truly thankful you took the time to share it!
Warmest wishes,
The Mastermind Team
Dear Véronique,
Thank you so much for your kind review! We are so grateful that you took the time to share your experience with our Customer Support team!
Providing caring, positive, and helpful support is at the heart of everything we do, and it means so much to know that this was reflected in your experience. Our team is passionate about helping our members and creating meaningful interactions, so receiving feedback like yours is incredibly encouraging.
Thank you for your kindness, your support, and for being a valued part of our community! We are honored to have had the opportunity to assist you and are thrilled to know that your experience left you feeling positive and supported. Wishing you all the best and continued success on your journey!
With heartfelt gratitude,
The Mastermind Team
I signed up for a free or highly discounted trial and promptly forgot about it. A few days before my trial ended, I was NOTIFIED (big bonus!) that my card would be charged. I quickly logged in. The material is good, but not what I can spend money on right now. Initially, I had trouble figuring out how to cancel and contacted their support. They immediately got back to me. I could not ask for more from a trial.
Reply from Mastermind.com2026-06-22
Dear Eva,
We are so grateful that you took the time to share your experience with our Customer Support team! We truly appreciate your thoughtful feedback :)
We are so happy to hear that when you reached out to our team for assistance, our team responded quickly and was able to help you cancel your account without any unnecessary stress or frustration. Providing prompt, caring, and helpful support is something our team works hard to deliver every day, so hearing that we were able to make the process smooth and straightforward means a great deal to us!
We completely understand that timing plays an important role in every investment we make in ourselves and our businesses. While the program may not be the right fit for you at this moment, we truly appreciate you giving it a try and taking the time to explore!
We sincerely hope that when the time feels right, you'll come back and join us again! We would be honored to welcome you back into our Mastermind community and support you on your journey whenever you're ready.
Feedback like yours means so much to our entire team because it reflects the type of experience we strive to create for every member, Eva! Thank you so much again for your kindness, your thoughtful feedback, and your support. We wish you all the best and look forward to the possibility of connecting with you again in the future!
With gratitude,
The Mastermind Team
I have learned so much being a part of this community. Customer service is off the charts! A lot of communities like this claim that you can contact them if you need help, this one absolutely does. You can tell that they care for the community.
Reply from Mastermind.com2026-06-23
Dear Milre,
Thank you so much for taking the time to share your experience and for your incredibly kind words!
Hearing that you have learned so much through being a part of our Mastermind community truly means so much to us! That is the whole heart behind what we have built here, a space where people can come in, ask questions, grow, and leave every interaction feeling more equipped than before.
Your words about our customer support team moved us more than you know! We have always been committed to making sure that no one in our community ever feels unseen or unheard, and hearing that you have experienced that firsthand is everything to us. Our support team works with such dedication and genuine care, and your recognition of that means the absolute world to them.
Thank you from the bottom of our hearts, Milre. We are so grateful to have you with us, and we cannot wait to see everything you continue to accomplish. Here's to your continued growth, your big wins, and all of the incredible things still ahead for you!
With so much gratitude and excitement,
The Mastermind Team
I registered to be a part of your event some time back. But the universe had other ideas; hubby and I came down with the Covid-like virus the day before the event. I immediately reached out to offer my spot to someone in good health, and I will be part of your future event. Your team were very emphatic and understanding. A reply came almost immediately. Thank you so much
Reply from Mastermind.com2026-06-19
Dear Maria,
Thank you so much for taking the time to share your experience with our team!
We are so sorry to hear that both you and your husband became ill right before the event. Your health and well-being are always the most important thing, and we are grateful that you took the time to contact us during such a difficult situation.
It means so much to hear that our team was able to provide a quick response and support you! Creating a positive and caring experience for our members is something we take great pride in, and your feedback is a wonderful encouragement to our entire team.
Most importantly, we hope that both you and your husband are feeling much better and continuing to recover well!
We hope that you can join us at a future event soon! Thank you again, Maria, for your kindness, your understanding, and for being part of our Mastermind community!
With gratitude,
The Mastermind Team
I had a billing issue with my subscription to the AI Mastermind program and the customer support team was very responsive, knowleadgeable and courteous. It was a great experience overall.
Reply from Mastermind.com2026-06-16
Dear Carlos,
Thank you so much for taking the time to share your experience! We truly appreciate your kind words and are incredibly grateful that you chose to share about your experience with our Support Team :)
We're thrilled to hear that the billing issue with your AI Mastermind subscription was resolved quickly and that our team was able to provide responsive, knowledgeable, and courteous support! We know how important it is to have questions and concerns addressed promptly, and it means so much to us to know that our team was able to make the process smooth and stress-free for you.
Your feedback is incredibly encouraging to our entire team, as we work hard every day to provide the highest level of support possible. Knowing that you had a great overall experience is exactly what we strive for, and we're so happy we could help get everything sorted out for you!
Thank you again for being a valued member of our community and for sharing your experience, Carlos! We truly appreciate your support and look forward to being here for you whenever you need us!
With gratitude,
The Mastermind Team
Professional, efficient, and clear. They solved my problem quickly and made the process very easy. Highly recommended.
Reply from Mastermind.com2026-06-16
Dear Antonia,
Thank you so much for taking the time to share your wonderful 5-star review! We are absolutely delighted to hear that your experience with our team was professional, efficient, and clear from start to finish. Providing fast, helpful support and making the process as simple and stress-free as possible is always our goal, so it means a great deal to know we were able to quickly resolve your issue and make everything easy for you!
Feedback like yours means the world to our team and serves as a wonderful reminder of why we love what we do each day.
Thank you again for your trust, your support, and your generosity in leaving such thoughtful feedback. We are honored to have the opportunity to assist you, and please know that we are always here whenever you need us :)
Warmly,
The Mastermind Team
I realized that I had paid twice for a webinar, contacted support to verify and see what I needed to do next. They contacted me the vet next day, expected it to be longer, and had had already issued the refund for the second sign up for the webinar. Very happy with how quickly they responded and took care of everything.
Reply from Mastermind.com2026-06-15
Dear Susan,
Thank you so much for taking the time to leave such a thoughtful and uplifting review! We are incredibly grateful that you shared your experience with us!
We are so happy to hear that when you realized you had accidentally purchased the webinar twice, our support team was able to step in quickly, verify everything for you, and get the duplicate purchase refunded without any hassle. We know how frustrating it can be when something unexpected happens, so hearing that our team was able to make the process simple, fast, and stress-free means so much to us.
Our support team truly strives to make sure every member feels heard, supported, and cared for, and it's wonderful to know that our team was able to jump into action and resolve everything before you even expected a reply. That is exactly the kind of experience we hope to provide!
Thank you again, Susan, for your kindness and for taking a few moments out of your day to share your experience. Reviews like yours are incredibly encouraging to our entire team and serve as a wonderful reminder of why we love what we do. We are truly grateful for your support and are so glad we could help make this situation right for you so quickly!
With appreciation,
The Mastermind Team
Dear Cheryl,
Thank you so much for taking the time to share your wonderful 5-star review! Reading your kind words truly made our day. We are absolutely thrilled to hear that you found our team to be quick, friendly, and efficient.
Providing fast, caring support is something we are incredibly passionate about, so it means so much to know that your experience reflected that. We love being able to help our members and make things as easy and stress-free as possible whenever assistance is needed.
Thank you again for your support and for being a valued part of our Mastermind community! We are so grateful for the opportunity to support you, and we look forward to being here for you every step of the way!
With heartfelt appreciation,
The Mastermind Team
Content is amazing- and so is the customer care team!
Not only is the content rich, intelligent, smart and practical - the care of the team members go beyond the main act of Tony and Dean. When I had an issue with my login ( oh, no!), I expected a major delay, back and forths that will just frustrate me. Not with this team. Maranda Holman jumped to assist, got back to me in one day and resolved my issue and updated my email for me- 10 out of 10. I had to send this review ! My appreciation- Erin D
Reply from Mastermind.com2026-06-15
Dear Erin,
Wow! Thank you so much for this incredibly thoughtful and uplifting review. We are truly honored, grateful, and extremely touched that you took the time to share your experience with both our program and our support team!
It means so much to hear that you have found the content to be rich, intelligent, practical, and valuable. Our entire mission is centered around providing transformational education, tools, and support that help our members create meaningful progress in their lives and businesses. Knowing that the content has resonated with you in such a positive way is incredibly rewarding for our entire team.
We are also so grateful that you highlighted your experience with our customer care team. We know how stressful it can feel when login issues pop up unexpectedly, especially when you're excited to access your training and continue learning. We completely understand why you expected delays and frustration, which is why it makes us even happier to hear that your experience was the exact opposite! Providing fast, caring, and personalized support is something we take great pride in, and we're so glad Maranda was able to quickly assist you, update your email, and get everything resolved smoothly!
Thank you so much again for your encouragement and your generosity in sharing your experience! We are so thankful to have you as part of our Mastermind community and truly appreciate the trust you've placed in us. We look forward to continuing to support you on your journey and cannot wait to see all of the amazing things you accomplish in the future!
With heartfelt gratitude and appreciation,
The Mastermind Team
Fair, Reasonable and Timely addressing of my issue. Customer service was friendly and professional throughout.
Reply from Mastermind.com2026-06-15
Dear Karl,
Thank you so much for taking the time to share your experience with us! We are truly grateful for your kind words and are delighted to hear that our team was able to address and resolve your issue!
Providing friendly, professional, and supportive service is something we care deeply about, and it means so much to know that this was reflected in your experience.
Thank you so much again for your trust and support. We genuinely appreciate you being part of our community, Karl!
With gratitude,
The Mastermind Team
Communication!!! They expeditiously respond to all inquiries or problems. They show that they care about their members and they will do whatever it takes to get an outcome that’s favorable.
Reply from Mastermind.com2026-06-11
Dear Sonja,
Thank you so much for your wonderful review and for taking the time to share your experience with our team!
We are incredibly grateful for your recognition of our communication and support. One of our highest priorities is making sure our members feel heard, valued, and supported every step of the way, so it means so much to know that our team has been able to respond quickly to your inquiries and help resolve any questions or challenges you've encountered.
We genuinely believe that every member deserves exceptional support, and our team is committed to going above and beyond to help create the best outcomes. Knowing that this commitment came through in your interactions with us is incredibly rewarding.
Thank you again for your trust, your support, and your thoughtful words, Sonja. We are honored to have you as part of our community and are so grateful for the opportunity to assist you. Please know that whenever you need us, we will be here and happy to help!
With heartfelt gratitude,
The Mastermind Team
I made a mistake during a recording, and the Master Mind team were immediately helpful and friendly.
They resolved the issue quickly and professionally.
Reply from Mastermind.com2026-06-10
Dear Silvio,
Thank you so much for taking the time to share your wonderful review and experience with our support team! We truly appreciate your kind words :)
We are so thrilled to hear that our team was able to assist you after the recording mistake and help get everything resolved quickly. We know how frustrating it can feel when something unexpected happens, so it means a great deal to us to know that our team was able to step in right away, provide friendly support, and guide you to a solution in a professional and timely manner.
At Mastermind, creating a positive experience and making sure our members feel supported every step of the way is incredibly important to us. Hearing that our team was helpful, responsive, and able to resolve your issue quickly is exactly the experience we hope to provide!
Thank you again for your trust, your support, and for taking a moment to recognize the efforts of our team. We are grateful to have you as part of our community and are honored to be part of your journey!
With gratitude,
The Mastermind Team
The team are always easy to contact and very helpful.
Reply from Mastermind.com2026-06-10
Dear Parul,
Thank you so much for taking the time to share your kind words with us!
We’re so glad to know that you’ve found our support team easy to contact and consistently helpful. Behind every message we receive, there’s a real person on our side who cares deeply about making things clearer, easier, and less stressful for you. Knowing that this has come through in your experience with us is incredibly rewarding for the whole team!
Thank you again, Parul, for your trust and for sharing your experience! We’re truly grateful to have you with us, and we look forward to continuing to support you whenever you need us :)
With appreciation and warm wishes,
The Mastermind Team
Dean is a glorified snake oil salesman. I purchased a program I never used and requested my money back. Despite the fact that I was sleeping in my car at the time, Dean (whose net worth is around $50 million) figured he needed that $1,000 more than I did. Nothing but stonewalling. No magnanimity or understanding. He (and Tony) are out to take as much as energy from people as they possibly can.
Reply from Mastermind.com2026-06-13
Dear Jabril,
Thank you for sharing your feedback with us. We are truly sorry to hear that you remain disappointed with your experience.
After receiving your review, we conducted an additional review of your account and prior communications with our team. Our records show that the purchase in question was made in August 2023 and that your refund request was submitted in December 2024, well after the applicable refund period had passed. At that time, your request was carefully reviewed, and our team communicated the outcome based on the terms associated with the purchase.
We understand that financial hardships can be incredibly challenging, and we are sorry to hear about the difficulties you described. While we recognize that this situation has been frustrating, our review confirmed that your request was handled appropriately and in accordance with our policies.
We appreciate you taking the time to share your perspective and wish you the very best moving forward.
Sincerely,
The Mastermind Team
Mastermind excels with constant updates,quick support,and a strong community led by Dean and Tony.Perfect for budding entrepreneurs seeking a comprehensive,secure platform that goes above and beyond.Ive been a member since 2024 and it keeps getting better.
Reply from Mastermind.com2026-06-06
Dear Melissa,
Wow!! Thank you from the bottom of our hearts for this incredibly kind, thoughtful, and uplifting review! We cannot tell you how much your support, trust, and encouragement mean to our entire team :)
It is members like you who inspire us every day to continue improving, growing, and striving to provide the very best experience possible. To hear that your journey with Mastermind.com since 2024 has been so positive and that you feel the platform continues to get better means more to us than words can adequately express.
We are so grateful that you have noticed the constant updates, enhancements, and improvements we continue to make behind the scenes. Our team is deeply committed to creating a platform that not only meets the needs of entrepreneurs but exceeds expectations, and hearing that those efforts have positively impacted your experience is incredibly rewarding.
Our support team takes great pride in being there for our members when they need us, and knowing that you have experienced fast, responsive, and caring support truly warms our hearts. Your kind recognition of our team's dedication means so much because serving and supporting our members is at the core of everything we do.
Melissa, we truly feel incredibly fortunate and grateful to have you as part of our Mastermind family since 2024. The trust you have placed in us over the past two years is something we never take for granted. Members like you are the heart of this community, and your success, growth, and experience matter deeply to us.
Please know that we are excited to continue supporting you in every way we can as you move forward. We cannot wait to watch your continued growth, celebrate your future milestones, and cheer you on as you pursue your goals!
Thank you again, Melissa, for your kindness, your encouragement, your trust, and for being such a valued and cherished member of the Mastermind family. We appreciate you more than you know and look forward to many more years of growth, learning, success, and connection together.
With heartfelt gratitude and appreciation,
The Mastermind Team
The community is amazing. The resources are focused and relatable. Administratively, the team helped me resolve a technical issue with my account.
Most significantly, Dean Graziosi and his team deliver value that is potentially life changing in the most positive way. Thank you.
Reply from Mastermind.com2026-06-04
Dear V,
Thank you so much for taking the time to share such a thoughtful and heartfelt review!
We are absolutely delighted to hear that you have found value in our community, resources, and support team. Creating an environment where our members feel encouraged, supported, and equipped with practical, relatable resources is something we care deeply about, so it is incredibly rewarding to know that this has been your experience.
We are especially grateful that you highlighted our customer support team. We understand how frustrating technical issues can be, and we are so glad our team was able to assist you and successfully resolve the issue with your account. Providing timely, caring, and effective support is always our goal, and it means so much to know that we were able to help when you needed us.
Our mission has always been to provide meaningful education, guidance, and opportunities that can create positive and lasting change in people's lives. Hearing that you feel the value delivered is potentially life-changing is truly inspiring and reminds us why we do what we do every day.
Thank you again for being a valued part of our community and for sharing your experience! We are incredibly grateful to have you with us, and please know that we are always here to support you every step of the way on your journey :)
With gratitude and appreciation,
The Mastermind Team
Well, as it turned out this was not a service that would work for me. I had an issue with the charge. I contacted support and found courteous support. My subscription was cancelled and my credit card refunded. I am pleased it all worked out.
Reply from Mastermind.com2026-06-02
Dear Sharon,
Thank you so much for taking the time to share your experience and for your wonderful 5-star review. We truly appreciate your kind words and are so grateful that you reached out to our support team when you needed assistance!
We are genuinely delighted to hear that our team was able to assist you promptly, courteously, and professionally. Providing a positive experience and ensuring that our members feel heard, respected, and supported is incredibly important to us, and it means so much to know that your concerns were resolved and that everything worked out.
Thank you again for your kindness and for sharing your experience! It was truly our pleasure to support you. We sincerely hope that when the time is right, we may have the opportunity to welcome you back as a member of our community again, Sharon!
With gratitude and warmest wishes,
The Mastermind Team
Dear Jonathan,
Thank you so much for your kind words! We are incredibly grateful that you chose to share your experience with our customer support team :)
We are absolutely thrilled to hear that our team was able to assist you and that you found our customer service to be incredibly helpful. Providing prompt, caring, and effective support is something we take great pride in, so knowing that we were able to make a positive difference in your experience means so much to us.
Feedback like yours is incredibly encouraging to our entire team. Every day, we strive to ensure that our members and customers feel supported, valued, and heard, and it is always rewarding to know that those efforts are making an impact.
Thank you again for your trust, your support, and your thoughtful review. We are truly grateful for the opportunity to assist you and are delighted that your experience was such a positive one. We look forward to being here for you whenever you need us and wish you continued success on your journey!
With heartfelt appreciation,
The Mastermind Team