Diet Direct (www.dietdirect.com) has a 4.4 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 85% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 73% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
I don't like that you have to be a member with a passcode to receive points. Can't the email be recognized instead. I've been ordering from the company for over 7 years. Also hate that I don't get to choose samples anymore. Sometimes I get samples but I'm vegetation so it's a waste.
I've used Diet Direct for several years. I've had great experiences! If any issues they are resolved. Great customer service, shipping and company!.
Great service, affordable prices, and super fast shipping.
Ordered a variety pack that was supposed to contain 3 different flavors and a total of 7 bags. Was sent 7 individual bags, with 4 of one flavor and 3 of another. When I called CS was told they did this because they were out of stock of one of the flavors. Shouldn't this have been noted on my packing slip so I could have known and noted on their website and/or prior to me submitting order so I would have had choice whether to order or not?
Hello Marla, Thank you for reaching out to us. We are so very sorry to hear that our variety pack did not meet your expectations. While we do state that the contents can vary based on availability we do certainly understand that can be a disappointing experience. Rest assured, we are happy to help you! Our Customer Care Manager will reach out to you today to further assist you. We appreciate your business and have a great day!
Good products to choose from - reasonable pricing!
Love the food, variety and price! Customer for life.
The package was not delivered when I was notofoed. I was sent a replacement and while I was out of town, the orginial was delivered to my neighbor a week later. When I got the replacement order the next day I called the company {Ashley} in coustmer service, I offered to send it back or bill me for the replacement package. She called me back and said just to keep it. Thank you very much!
Everything is good except the blueberry muffin. I am surprised that this even made it past the testing stage. It is pretty darn awful. Their just isn't anything good to say of it. I would like to have someone within the company make it and try it. It doesn't look like the package. it's tastes very artificial. Is there any way I could get another product send to me to replace the bad product?
Hello Doreen, Thank you for reaching out to us. We are so very sorry to hear that you did not enjoy our WonderSlim Protein Mug Cake, Blueberry (7ct). This is a new product and we are in the process of evaluating customer feedback. Please rest assured, we offer a variety of desserts and are happy to help you find one better suited to your tastes. Our Customer Care Team will reach out to you to further assist you with this matter. We appreciate your business and have a great day!
Only diet that has helped me lose weight quick and feel more energized and have less migraines. I'm so grateful for the price and weight loss!
I've tried several different foods from diet direct mainly the wonderslim products. I absolutely love them. I especially love the wafer bars,. Mushroom soup, the hot cocoa, and the pumpkin spice latte. They have hardly any calories and really fill me up and help me lose weight without even realizing it. Great products, quick shipping, and much better prices than from a diet clinic.
Enjoyed products from Diet Direct a few years back and I enjoy them now. And their shipping is quick and service is mostly friendly!
Everything was great except for a variety pack that was missing one of the flavors
I have been ordering from Diet Direct for two years. The food is tasty and prices are good. I've been very happy with customer service too. Great products!8
I love Diet Direct and have ordered from them for quite a while now. The service is excellent, the products are tasty, and delivery is quick with no problems.
Oline ordering is a breeze and the delivery is quick! Great product!
Great service. Package arrived quickly with correct items. Food was delicious.
Very good service and most of the food I’ve tried is good too. Fairly affordable for dieters if you catch the sales too.
Products and service are both great. Wish the system was easier to use. Would be great to list out previous purchases so a consumer can just go through the list to reorder quickly.
Very tasty!! Will be ordering again!
I am very happy with the taste of all the food I have purchased. The shipping is fast!
103 reviews matching