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Food, Beverages & Tobacco

Diet Direct

103 reviews

4.4103 reviews
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About Diet Direct

Data updated
Website
www.dietdirect.com
Category
Food, Beverages & Tobacco
Location
United States · Wilmington
Status
Unclaimed
Last 12 months
1 review
Replies to negative
73% (8/11)
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Is Diet Direct legit?

Diet Direct (www.dietdirect.com) has a 4.4 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 85% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 73% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

S
Susie · 2 reviews · Verified ·

Great products and quick shipping!

Great products and quick shipping! Also good sales!

D
Diane Burds · 2 reviews · Verified ·

great all around so far

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DEBRA BATES-PHILLABAUM · 1 review · Verified ·

Stick with Bari Wise it is the best.

T
Trudy Carey · 2 reviews · Verified ·

All of food taste wonderful

All of food taste wonderful! Fast shipping. Everything seems to stay in stock!

S
Sheree Rodriguez · 3 reviews · Verified ·

I love all the things I've ordered from…

I love all the things I've ordered from Diet Direct and have been ordering from them for years!

C
Candy Pattison · 1 review · Verified ·

Absolutely love these products

The products that I purchased are wonderful! I love the protein chips and that the shakes double as a protein packed pudding, great when I have a sweet tooth. Super happy I found diet direct and I will be ordering from them again :)

S
Sandra Mejia · 2 reviews · Verified ·

Great tasting shakes and bars

G
Gwen Jenkins · 1 review · Verified ·

I like some of the products

I like some of the products. I like the pudding shakes and some of the meals. The other products are expensive and can be found at other retailers for more reasonable prices. The pumpkin spice pudding shake is gross. It tastes and smells like cold tomato soup. If you like gazpacho this might work for you.

S
Susan Coleman · 2 reviews · Verified ·

Easy to use

Easy to use! Not sure what I would do different.

J
Julie Holley · 1 review · Verified ·

Love all my products from diet direct.

K
Kim Browning · 1 review · Verified ·

Prices are really high for the amounts…

Prices are really high for the amounts I’m ordering. Love the product and want to keep purchasing but not sure I will.

M
Margaret Todd · 1 review · Verified ·

So much choice!

I am very happy with Diet Direct sales & service. The variety of products is just fantastic.

L
Larry Barnes · 2 reviews · Verified ·

Been buying for years

Been buying for years. Love the protein bars and drinks.

C
COOTSHOT · 2 reviews · Verified ·

Got everything I ordered

Got everything I ordered. Plus I loved the different flavors.

M
M. Dobbel · 3 reviews · Verified ·

Great Variety

I love the variety that Diet Direct offers. The bars, gelatin and mini crisps are my favorite. I would give it 5 stars if the prices were a little lower, or if there were better sales on the products that I purchase. Sometimes it says it's on sale but when I check out, the price is still the normal price.

S
Susan Shepperd · 2 reviews · Verified ·

I have yet to get my package

I have yet to get my package. I am not sure how was sent but this is not good . Luckily I had few things left

Reply from Diet Direct2021-02-22

Hello Susan, Thank you for reaching out to us. We are happy to help you! We are so very sorry that your shipment has been delayed by the inclement weather that has been impacting the US. Please rest assured this is not at all typical and you are normally only 2-3 business days away! According to your tracking, your order was shipped on the 18th, the same day it was placed, but then got stuck in MD on its way to you over the weekend. As of today, it was able to move to WV so rest assured, it is progressing as it is able. We will absolutely monitor your shipment for you to ensure that you do receive it. We definitely understand how important it is to receive your purchase in a timely manner! Our Customer Care Manager will personally reach out to you to further assist you. We appreciate your business and have a great day!

L
Linda busch · 2 reviews · Verified ·

The process was easy

The process was easy, delivery fast and I like the food. Especially Iike that the coupon was easy.

M
Michele Leuzzi · 1 review · Verified ·

I did not like the food.

Reply from Diet Direct2021-02-24

Hello Michele, Thank you for reaching out to us. We are so very sorry to hear that your most recent purchase did not meet your expectations. Please rest assured that we stand by our products and are absolutely happy to help you. Our Customer Care Manager will reach out to you today to gather more information about your experience and to make this matter right for you. We thank you for bringing this to our attention and for enabling us to assist you. We appreciate your business and have a great day!

M
Maureen Tierney · 1 review · Verified ·

Excellent customer service!

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Pat Kubicek · 4 reviews · Verified ·

After being on a similar program for…

After being on a similar program for the past 7 months and nit always enjoying what I ate. This program is great, food has flavor and am truly enjoying not only great taste but results as well