Diet Direct (www.dietdirect.com) has a 4.4 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 85% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 73% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Yelena Ryabenkiy · 8 reviews · Verified ·
★★★★★
all vitamins have short expiration…
all vitamins have short expiration dates, also was charged for the item I did not ordered
Reply from Diet Direct2021-02-19
Hello Yelena,
Thank you for reaching out to us. We are happy to help you! We try to avoid adding unnecessary preservatives to our products, so the shelf life of our vitamins will typically be within 6 months. We do see that you purchased several bottles but rest assured, we can absolutely help you with this matter.
We actually show that you have chatted with our representatives prior to this review and that you were refunded the bottle of Multivitamins that would have been too far out for you to enjoy and you were also refunded for the product that you did not intend to purchase.
Our Customer Care Team will reach out to you today to further assist you. We appreciate your business and have a great day!
R
RHONDA WALKER · 1 review · Verified ·
★★★★★
Great service
Great service. Always willing to help save me a little money. I love the products and the service.
J
Janet Conlon · 2 reviews · Verified ·
★★★★★
Love the taste of the food and it keeps…
Love the taste of the food and it keeps me feeling full
J
Joy Joseph · 1 review · Verified ·
★★★★★
Great FAST service!!
C
CS · 1 review · Verified ·
★★★★★
The food is good and the customer…Good
The food is good and the customer service is excellent. Plus I am getting phenominal results.
M
Michelle Shanahan · 16 reviews · Verified ·
★★★★★
I gave one star due to FedEx-they are…
I gave one star due to FedEx-they are the absolute worst shipping company-I ended up cancelling my order. I have 4 more packages that are coming Fed Ex and ALL have been rescheduled daily. At Xmas FedEx list SLL of my Xmas presents and when found it was after Xmas and all of the shipments were damaged.
Reply from Diet Direct2021-02-17
Hello Michelle,
Thank you for reaching out to us to share your experience. We are so very sorry for the negative experience that you had with this particular order. When you reached out to us we did refund your order for you and reach out to FedEx to have it routed back to us due to the experience that you have had with them. We are so very sorry that you have had such a negative experience with them.
We are certainly happy to ship any future shipments via the Postal Service, as we discussed with you when we spoke about this particular situation. Please do let us know if you would like to take that route in the future.
We thank you again for taking the time to provide your feedback and we are happy that we were able to assist you with your purchase. Please let us know if we may be of any additional assistance. We are happy to help!
c
customer · 3 reviews · Verified ·
★★★★★
Awesome weight lost
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Denise Mcclintock · 4 reviews · Verified ·
★★★★★
Your products are delicious and…
Your products are delicious and affordable. I highly recommend anyone on a weight loss journey to order your products. Plus the discounts really help.
c
customer · 4 reviews · Verified ·
★★★★★
Diet Direct has saved me from weight gain for 7 years!
I have maintained my post surgery weight for about 7 years now, all thanks to the Diet Direct products. Just wish the prices were a little lower. But I watch for the specials and sales and keep my supply full.
I dearly miss the bariatric biscotti 😪. Will it ever be back? Miss dunking it in my coffee and shakes. It hasn’t been the same.
Big hugs, especially to the support staff, the shipping people and all
J
Jim Schlegel · 4 reviews · Verified ·
★★★★★
Excellent service
Excellent service, shipped almost before I finish ordering. Very good products.
My wife loves her Amaretto cappuccino in the morning
C
Carol · 2 reviews · Verified ·
★★★★★
Great products and great prices
Great products and great prices. Fast delivery.
C
Camille · 1 review · Verified ·
★★★★★
Delicious shakes
Shipping is always fast, and the protein shakes are very tasty. The wonder slim strawberry smoothie is my favorite, blended with ice and half a banana. I also tried some protein crisps by Health Wise that were very good.
S
Sonjia Taylor · 1 review · Verified ·
★★★★★
The products are amazing!
J
Jane O'Connell · 1 review · Verified ·
★★★★★
Love your delicious product.
C
Cynthia Tate · 4 reviews · Verified ·
★★★★★
Love it
Love it! Absolutely the pineapple orange is the best! I have tried many other brands and I prefer this one.
D
Debbee · 4 reviews · Verified ·
★★★★★
Yummy products!!
I was quite surprised that I liked everything that I tried. The wafer bars are extremely delicious! The soups, and all other products were just as yummy! I lost 10 lbs in two weeks. Yay!!!
S
Sally · 4 reviews · Verified ·
★★★★★
Best place to buy special food products to supplement diet needs
Fast and on time order. Easy. Customer service helpful when needed. Good bulk discounts. Most products very good. Deliver as promised. Easy to return or credit.
L
Lucy Serge · 1 review · Verified ·
★★★★★
Great Food
Great Food, Great Service!
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Anita · 5 reviews · Verified ·
★★★★★
Original Cappuccino
the Hot drink flavor "Original Cappuccino" is smooth and delicious.
v
val s · 2 reviews · Verified ·
★★★★★
This is great stuff
This is great stuff. It’s much better tasting and a much better price point then some of those “other” prepackaged meal companies.( believe me I know)
