dimoohome.com (www.dimoohome.com) has a 1.3 out of 5 rating on OK.one, based on 229 user reviews collected here. It is listed under Home & Garden and its reputation is poor. 87% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 20 of them were added in the last 12 months. Last updated 2026-10-25.
Never ever use this company. The items were late. They never answer their emails. The items arrived and the shirts were of an inferior quality. Not even good enough for using as dusters. I am returning them but the site says that sale items are not refunded. What a cheek as you can get refunds for inferior goods. Also try finding an item there that is not discounted.
I had to give a one star I order to write the review
I'm actually going against the grain of most reviews on here, but thought I would represent my experience...
Order placed ok; next day shipping notification received; then nothing. A week passed, still nothing. I emailed 3 times. Nothing. Called 3 times. No answer. Then out of the blue the order was delivered 10 calendar days after it was ordered (which is actually in line with their standard shipping service detailed on the website of up to 12 working days). Item is exactly as described.
Communications (lack of) is the reason for 3 stars. My experience was not a scam, as others have said, just very poor communications.
So if you do order without reading these reviews first (as I did), then don't panic. Give it 12 working days and your order might just arrive... Good luck!
DO NOT Patronise! Poor quality and no communication from seller.
I placed an order for a pair of jeans for £34.99, and the quality of the material i received is nowhere near jeans material. There was manufacturer's defects, loose thread everywhere inside and outside, the front stitch is loose.It took almost 3 weeks to show up cos they never said they were shipping from China. I followed the process for the return based on their policy, and I've emailed and attached pictures. It's now been over a week with no acknowledgement of my email or a response. My advise....DO NOT patronise this company.
BE AWARE - recently bought a quirky mug £25 from this company - it arrived in good time but was completely smashed - so far no luck with trying to get a response from the company - I’ve tried emailing and phoning…..I stupidly did not read the reviews first otherwise I would not have given this company my money but I’m equally angry that Google lets these companies advertise through them… by the way I wouldn’t give a star only you have to give something
So the pre lit snowman isn’t prelit nor animated wasted money! They don’t reply to emails or phone calls as phone off, this company should be shut down scam scam scam
Despite being a UK company, nowhere when you are buying the product does it say it will be shipped from China. It took 3 weeks for the product to arrive - way too late for Christmas - very disappointing.
However, there was tracking to follow and the garlic press did eventually arrive. Will never use website again and would caution others against it if you can find items elsewhere.
Bought an item from them which turned out to be totally not as photos or description on the website. They also posted it a week late so did not arrive in time for Xmas. I'm trying to contact them and they are not responding at all.
DO NOT USE THIS COMPANY!!!!!!
DO NOT BUY - IT’S A SCAM I very rarely leave reviews but this seller is so appalling I wanted to hopefully spare someone else from making the same mistake. I ordered what were advertised as 2 diy mosaic kits which I hoped would be nice stocking fillers. They did not arrive in time for Christmas but when they did arrive they were simply cheap ready made acrylic decorations with none of the items listed to make your own mosaic. I was going to complain but after reading these other reviews I’m just going to accept it as one of life’s lessons.
TBF I thought I was going to be posting a bad review but apart from the slow journey from the supplier the 3 items have arrived today and are all very satisfactory. At first I couldn't find a way to track the item but clicked on the tracking number which opened an accurate tracker. Ordered 8th December so a bit of a delay but will need to take this into consideration if ordering again.reading these posts terrified me.. very happy outcome in the end
The boots took a long time to arrive. In fact we thought they weren't coming.
When they did arrive they were really nice and well made. My friend absolutely loves them.
Received 2 birds ( very late) which were meant to be coloured glass but just looked like someone had stuck a transfer on some plastic- awful!
Do not buy anything from this company!
I should have read the reviews before ordering! Ordered on 9th of December. Still has not arrived. Two messages sent. Why is this site still allowed to be active?
Very disappointed orderd a small floor lamp for my granddaughters Christmas present Very poor quality took 1 month to arrive after ordering when I checked it was sent from China Arrived day before Xmas eve Do not trust this site
Total and utter disappointment.. The mug advertised is totally different from the one that arrived...see pics attached. Have messaged 7 times for refund and to return...no response. Angry does not cover how disappointed I am. Just another con from a dodgy site.