Displays2go (www.displays2go.com) has a 4.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is good. 78% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 97% of negative reviews; 36 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
C
Consumer · 1 review ·
★★★★★
Unresponsive and Ordering Elsewhere
I have been trying to order items for more than two weeks. Using CHAT, they disconnect you if you don't respond within 2 minutes. It took me that time to write my information. Then when I tried to chat again, there was no response.
I am now ordering from another company.
Reply from Displays2go2021-10-13
We are so sorry to hear this. We understand your frustration as this is not the kind of experience we strive to deliver, nor is it reflective of who we are as a company. We hope to have the opportunity to earn your trust back.
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SHAWN · 2 reviews ·
★★★★★
Workshop Series 8.5 x 11 Door Sign w/…
Workshop Series 8.5 x 11 Door Sign w/ Acrylic Plates, Standoffs & Film Sheets
SKU: DSIGN8511
We purchased these signs to use as directional signage in our new church foyer. The clear acrylic has a very slight green tint that makes it look very much like glass, but because it is acrylic, there is no danger of shattering and becoming a danger to our people. The included clear and frosted films worked perfectly. We printed on them using our Kyocera CS 2552ci copier/printer. The prints looked fantastic and once installed, look very much like they were screen printed. All of the pre-drilled holes lined up perfectly. The mounting hardware was sturdy and easy to install. Overall great product that we will purchase again when we are ready to update more of our signage. Definitely recommend.
Reply from Displays2go2021-09-20
Thank you for taking the time to write us a review, Shawn! We are so happy to hear that the acrylic signs work so well in your space. We appreciate the recommendation and are looking forward to working with you again in the future!
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Michaela Teasley · 1 review ·
★★★★★
shipping and the overall product is…
shipping and the overall product is awesome.
Reply from Displays2go2021-09-15
We are glad to hear that you are pleased with your order, Michaela. Thank you for leaving us a review.
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A Williamson · 4 reviews ·
★★★★★
Great display for cards
Great display for cards. Fairly easy to put together in just a few minutes.
Reply from Displays2go2021-09-01
We are thrilled to hear that you are happy with your display and that it was easy to put together. Thank you for leaving us a review.
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Daniel Metzler · 2 reviews ·
★★★★★
Quality Display Cases
The display cases we bought were of excellent quality, actually exceeding our expectations. They set up and and took down as quickly as your video showed. They shipped quickly as advertised. -Great job!
Reply from Displays2go2021-08-26
We are so happy to hear that you are pleased with your display case, Daniel. Thank you for leaving us a review.
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Innkeeper's Coffee · 1 review ·
★★★★★
Two of the markers in one pack were…
Two of the markers in one pack were filled with the incorrect color. The rest are fine!
Reply from Displays2go2021-08-10
We are so sincerely sorry to hear that this has been your experience shopping with us. We certainly understand your frustration and would like the opportunity to make this right. Unfortunately, we did not receive an order number or contact method along with this review so we are unsure how to reach you to assist. Please do give us a call at 1-888-761-6223 or email us at [email protected].
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Laura Whittingham · 1 review ·
★★★★★
Perfect, but too small
They were nice display but it didn't fit what I wanted them for. I should have measured my items before ordering, So I just have them sitting here. They are nice, sturdy and would have been perfect. Thank you.
Reply from Displays2go2021-08-08
We are sorry to hear that your displays did not work for your needs, Laura. We would be happy to assist you with finding another solution or with processing a return. Please reach out to us at [email protected] or call us at 1-877-671-8061 or use the live chat feature on our website. Thank you for leaving us a review.
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Luke Humphrey · 1 review ·
★★★★★
I'd buy again
Process was easy. Price was best I could find online. Shipping was quick. No complaints.
Reply from Displays2go2021-08-05
We are glad to hear that you are pleased with your experience shopping with us, Luke. Thank you for leaving us a review.
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Gary · 1 review ·
★★★★★
Crucial Part Breaks 4 out of 5 times
4 out of 5 of the plastic locking features broke immediately upon use. The stand is made of solid metal, but the critical part for locking the height easily snapped when engaged.
Wonderful customer service but even the replacement stand broke. I gave up on replacing them and drilled a hole in them to maintain the desired height.
Reply from Displays2go2021-08-02
We are sorry to hear that you had this experience, Gary. We will be sure to share this feedback with our team. It's valuable feedback like this that allows us to make improvements and for that, we thank you.
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Byron Tucker · 1 review ·
★★★★★
Congratulations to the worst vendor…
Congratulations to the worst vendor ever
I tried to order a simple project - a box with a sticker on it. Their art department was lazy and inept. No help whatsoever and it takes them 5-7 days to respond with any kind of answer. I still haven't gotten my item or a proof and it's been 2 months. Run as fast as you can from Displays2Go. They are either the laziest people on earth or grifters.
Reply from Displays2go2021-07-27
We are so sincerely sorry to hear that this has been your experience shopping with us, Byron. We certainly understand your frustration and would like the opportunity to make this right. Unfortunately, we did not receive an order number or contact method along with this review so we are unsure how to reach you to assist. Please do give us a call at 1-888-761-6223 or email us at [email protected].
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Brian Summers · 1 review ·
★★★★★
The worst vendor I've ever dealt with
Our company has had the absolute worst experience with Displays2Go. Not with the product itself or the customer service... but with the whole process.
The project: order 30 cardboard displays (product WCCD3CP) with custom art (that we had designed and ready to go). Seems simple enough, right? At the time, the website said "Ships in 2 business days" — this is a huge lie. It says "approximately 4 days" now, but this has got to still be completely unrealistic, given our experience.
First of all, their online system refused to accept our business' billing address, regardless of what we tried. We know everything is correct (it works everywhere else), so it's a bug with their system. For whatever reason it flagged our billing address as incorrect. Sure, okay.
So, I call in and attempt to place the order with a person. She’s very friendly and helpful, but they're using the same system, so our billing address still doesn't work. So be it. We use our client's credit card/billing info and that works. This was June 10th, by the way.
I was told I would be emailed a PDF proof of our submitted artwork in about 5 business days. Those days passed — and nothing. I call and ask them look into it. I'm told I'd I'll get a proof by end of day.
Again, nothing. So, I call again. They have to hound their production team, and after a two internal calls, I finally get a proof. It looks good, so I approve it. I'm then told it would be another 5 business days for production, give or take, and then it would ship. So, we'd be looking at a delivery date of roughly the end of June or the first week of July. Later than we expected. Certainly not the timeframe the website seemed to indicate.
Those days pass and I still haven't heard anything about it shipping. So, I call AGAIN, and then I'm told it would ship by July 2nd. Our client then has to push back the date of launching an entire campaign because these things are now running at least a couple weeks late.
Keeping with the theme, July 2 comes and goes. Nothing. More days pass. Still hasn't shipped. At this point, it's been a month since I placed my order and now we're hitting a hard deadline. We no longer had any faith that we’d get our product on time, so I had no choice but cancel our order and scramble to figure out an alternative locally.
(I will say that every one of the representatives I talked to on the phone was friendly, responsive, and helpful. Kudos to all of them. At least they can perform their job. But every single time I was told I'd get a call back about something, I never did. Not once.)
The representative I talk to puts through an urgent, priority request to cancel the order. I'm told I'd get a call back... Surprise, surprise, I do not.
I have to get a local vendor scramble to produce, from scratch, a product as close as possible to what Displays2Go failed to deliver on. They managed to pump out 30 of them in under a week. Should have done that in the first place.
So, it's July 21 and I have sent our finished products to our client.
Guess what shows up on my doorstep that same morning? FedEx with a box from Displays2Go — with the order I cancelled two weeks prior. Unbelievable.
So, I have to call AGAIN and make sure we didn't get billed for an order we cancelled. Well, we did. We most certainly got billed. The rep confirmed that our cancellation was absolutely submitted and then has to start the process of refunding us. I'm told it can take up to 10 business days for this to process, so we will certainly be keeping a close eye on the statement to make sure that it does indeed get refunded.
I won't be surprised if I have to call again, though. Or have to get the credit card issuer involved to dispute the charge. Not given the past 1.5 months. Sheesh.
I know that we are hardly a big client for this company. Hardly the biggest priority. But if we can’t get 30 simple products on time, I’d hate to think what a bigger order would look like. We and our clients will never deal with Displays2Go ever again.
If you're looking to order something off the shelf (like furniture or a podium), you may have better luck (their shipping to Canada is BRUTAL EXPENSIVE, by the way), but if you're looking to order something that involves any printing what-so-ever, I’d suggest you look elsewhere unless you’re a very patient person and have a lot of time.
Reply from Displays2go2021-07-23
Brian, we are so incredibly sorry that you had this very tough experience with Displays2go and certainly understand your frustration. It is quite simply, by our own standards, a true miss. We hate to hear that we lost your trust during this process and that it didn't go well at any step of the way. This is certainly not how we strive to conduct our business and no matter the circumstances our team is under, this should not have happened. We would take any opportunity to win back your trust to make this right for you. Your review has been escalated to the manager of our Customer Service team and our VP of Customer Success. We want you to know that you are truly being heard. Our sincerest apologies again, Brian.
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Adam · 2 reviews ·
★★★★★
Customer Service needs a little work
Purchased a 4’ LED bottle display in Oct 2020 & it died March 2021. Wasn’t rough on it, even kept it in the box it came in for safety. Contacted customer service to at least troubleshoot the issue and they never got back to me. Had to purchase another one elsewhere…. update: they said someone would reach out after the review and NOTHING. Shop elsewhere! (New) UPDATE: this review started out as 1 star due to the lack of customer service in a timely manner, but after finally being emailed by a customer service representative days later they refunded my money for the LED bottle display item I purchased. I appreciate D2G for working on this.
Reply from Displays2go2021-07-22
We're truly sorry to hear that you've had this experience, Adam. Your business does mean a lot to us and we are certainly happy to assist you with this. We will have a customer service representative reach out to you soon. Our apologies again that your correspondence was missed. Thank you for bringing this to our attention.
J
Jodie Stewart · 4 reviews ·
★★★★★
The Greeting Card Display is perfect…
The Greeting Card Display is perfect for my 5x7 and 4x5 cards/envelopes. The odd thing was it arrived in 2 separate packages on different days. There was no mention that the product would not arrive in the same package. I was concerned that it was missing the base and top card holder so contacted Customer Service. They said this was how the product ships to them.
Reply from Displays2go2021-07-06
We appreciate your feedback, Jodie. We will be sure to keep this feedback in mind as we work towards improvement. Thank you for taking the time to leave us a review.
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Russ · 1 review ·
★★★★★
Worked well and looked good
This was our 1st time using a pop-up banner instead of our usual meeting signs, since we were having to ship all supplies to our meeting destination. The banner worked fine and got a few positive comments. We plan to reuse the frame and order a new banner for it for our next meeting, and may add a 2nd one, too
Reply from Displays2go2021-07-01
We are thrilled to hear that your pop-banner is working perfectly for your needs, Russ. We look forward to continuing to work with you. Thank you for leaving us a review.
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Steven Allgaier · 1 review ·
★★★★★
The product arrived slightly damaged
The product arrived slightly damaged. Displays2go was very good at sending me a replacement. It's a good quality product. I am happy with the product and service
Reply from Displays2go2021-06-30
We are glad to hear that our customer care team was able to assist you with your replacement and that you are happy with the quality of your order, Steven. Thank you for leaving us a review.
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Roshambo Baby Australia · 1 review ·
★★★★★
Thank you from the bottom of our hearts
We had such a great personal experience dealing with Mike and Simon, and loved our slat wall and compartment! High quality, reasonably priced! Can't recommend them enough. They were so responsive and helpful. Thank you so much! Can't wait to get this set up for the upcoming expos!
Reply from Displays2go2021-06-19
We are so glad to hear that you had such a great experience shopping with us! Wishing you so much luck at your future events. Thank you for your kind words!
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Robert Jennings · 1 review ·
★★★★★
The brochure racks were quite…
The brochure racks were quite inexpensively crafted, it seems, at least on our end. The bottom broke out of the 1st 2 racks we placed brochures in. We ordered 18 in total, and before damaging any more, contacted Displays2go about it. They told us to keep the rest and be as gentle as possible with them. Their is a tremendous backlog in receiving the shipment of more. Apparently they are the distributors of the product and not the manufacturers.
Reply from Displays2go2021-06-16
We are so sorry to hear that you’re having this experience and we would like to share this feedback with our team, Robert. Unfortunately, we did not receive an order number or contact method along with this review so we are unsure how to reach you to assist. Please do give us a call at 1-888-761-6223 or email us at [email protected] for further assistance.
K
Karen R Truog · 2 reviews ·
★★★★★
Although the shipper delivery was…
Although the shipper delivery was confusing, 3 boxes arrived days before the last 7, LOL. Everything arrived in perfect shape! The display will look fabulous!
I wish there was a bag system to pack and protect the display, feet and hooks.
Reply from Displays2go2021-06-14
We appreciate your feedback, Karen. We are glad to hear that your displays arrived in great shape. We do offer a selection of storage cases. Unfortunately, your review did not come in with your order information so we are not able to see what product you ordered to make a recommendation. However, you can find our selection of storage cases at https://d2go.xyz/rkh or if you need assistance, please send us an email at [email protected]. We hope this helps. Thank you for leaving us a review.
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Leslie Acton · 1 review ·
★★★★★
Best set up EVER!!!
I have been doing shows for years...and since I purchased your mesh screens to hang my pictures on, the shows have become SO MUSH EASIER! We love them! They look professional and are light weight, yet they hold our stone pictures without a problem...even on grass! Our service from this company has been great, and we will definitely use them in the future!
Reply from Displays2go2021-06-14
We are thrilled to hear that you are happy with your mesh screen and that it is working perfectly for your needs, Leslie. We look forward to continuing to work with you. Thank you for leaving us a review.
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Rhea Crowe · 1 review ·
★★★★★
Easy to put together instructions
Easy to put together instructions. Good quality
Thanks
Reply from Displays2go2021-06-10
We are thrilled to hear that you had an easy time assembling your order, Rhea. Thank you for leaving us a review.
