The Customer service is incredible
The Customer service is incredible. I dont understand the hate that these guys get, they are an amazing shop with amazing products.
Hi Lachie! Thanks for your review. Have a great day and keep on retro gaming!
Nintendo, NES, N64, SNES, Gameboy, PS1, Sega and Xbox game systems and games for sale | DKOldies.com
Written by the business, not verified by us.Dkoldies (www.dkoldies.com) has a 3.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. Opinions are polarized: 72% rate it 4 stars or higher while 25% give 1 star; The business has replied to 96% of negative reviews; 17 of them were added in the last 12 months. Last updated 2026-09-03.
The Customer service is incredible. I dont understand the hate that these guys get, they are an amazing shop with amazing products.
Hi Lachie! Thanks for your review. Have a great day and keep on retro gaming!
We have ordered from DK Oldies several times for games and Wii accessories. They are prompt and courteous on any questions or concerns. Will continue to order from them. Thanks DK Oldies.
Hi Karla! Thanks so much for your review. I am happy to hear that you are happy with the items you received. Keep on retro gaming and have a great day!
This place is great! I typed in my address wrong on my initial order and when I asked to have it resent they were so helpful in fixing that for me at no extra cost! I also love their social media presence, really great store. Will definitely be ordering from DK Oldies more in the future!
Hi Nathan! Thanks for your review. Happy to hear that you had a good experience! Keep on retro gaming :)
I got some old games and they are all working older I love old games it brings back memories My mom also love it to she use to play the Nintendo 360 so I got one from this web site and it in good condition 5⭐⭐⭐⭐⭐
Hi Sean! Thanks so much for the review! Keep on gaming - Thanks, DK
They kept me inform when my item was being prepared and to ship. They are very nice and if you have questions they are more then happy to answer them. They also like to get to know their customers which i think is great. definitely buying from this place again.
Hello! Thank you for supporting our business and leaving such a kind review! Can't wait to see you again, I hope you have a wonderful day! - DK
My package can speedy quick and everything can in great condition!
Hi Luke! Thanks for the review. I am so happy to hear that the order arrived quick and in great condition. Keep on retro gaming!
I've purchased from them 3 times now. All PS4 games. Everything came ontime, were spotless and clean. And wrapped with care. There was only one time where the game was loose in the case, but I think that was shipping issues. Great costumer service, always cheap deals. And if I buy something and it goes on sale or they decide to make it cheaper, they will send you the difference in price that you paid. Now that's service..My go to for my Ps4 games. Soon plan to branch out, as they have a great selection of all types of consols and games+ accessories. Keep doing you one love.
Hi MikeV! Thank you so much for your review. I'm glad to hear you loved your order. If you have any questions, please don't hesitate to reach out! - Thanks, DK
Ordered a single SEGA Dreamcast game that is over 20yrs. old and it not only arrived a day before the ETA but it's like brand new! They take really good care of their customers and offer quality games.
Hello Yamil, Thank you for the great review. I am glad that you are enjoying your items. Keep on gaming! Thanks - DK
All perfect: the shipment (from America to Italy) arrived than the estimated 40 days in 14 days. Arrived everything I open and insert in my NES and start playing. After 15 days everything is fine and the game runs fine and the battery for the memory seems to work perfectly after 36-37 years.
Hey Edeoardo, we really appreciate you taking the time out of your day to leave this honest review! I hope the quality of your experience stays golden. Please never hesitate to reach out if you ever have any questions or concerns. Otherwise, I hope you enjoy your retro-gaming experience! -- Thanks, DKs
I bought a "Good Condition" DS Lite system from DKOldies, and I couldn't be happier with it! Both screens are flawless, the shell is clean, the stylus firmly clicks into place, and pushing the buttons feels crisp and responsive. It feels as fresh as the one I got for my birthday 15 years ago. Worth the price!
Hello, thanks for the review and your support! Keep being great! - DK
We are still using our game systems games memory cards and remote controls. We recommend if you take care of your products it will last longer. DPL, JCFD, TLH,JALD,JCD,FML,JML, the grand children and God children.
Hi there, thank you for your kind words. Keep being great! - DK
i am technitian and i order to check if all the telling on youtube are true about how bad this store is . YES ITS garbage .Nothing is refurbished noone didnt even do the basics on the console its a SCAM/
Please reach out to [email protected] and we will gladly assist you with your concerns. Thanks DK
This company is amazing! All our favorite games/consoles from our childhood AND the customer service is so quick to respond and incredibly helpful! Will definitely be buying again!
Hi Dawn! Thank you so much for your review! Glad we were able to help out. I hope you have an awesome day! - thanks, DK
EDIT TO REPLY: Lol it was one game that I didn't know was counterfeit. You all updated the terms on your website to say "we do not return counterfeit games" after you tried to lie to me about your policy. Again, sketchy business practices and rude unprofessional employees. TL;DR Sketchy Business, SELL AT YOUR OWN RISK I sold a collection through Dkoldies. When I received my payment in the mail, it was roughly $50 short and the only reason given was "counterfeit Pokemon Pikachu yellow." I had no clue the game was counterfeit as I've had it since I was a child. After reaching out to customer support to try and get my cartridge back, they told me they could not distribute it or pay me for it since it was counterfeit, and after some prying, came to the conclusion that the cartridge would be disposed of to take it out of circulation. Fine. But, the representative I dealt with was rude, unhelpful, and lied to me about their policy, claiming they "don't ship items back in lots" and "it's clearly outline on their sell page" and when asked to clarify blew me off. Nowhere on the sell page does it say that, it says "We do not return damaged games" and "all transactions are final." Items not compensated for are not part of the transaction, so they hide under these blanket statements and if they cannot/do not want to pay you for the items you send them, they will keep the items and not send you any sort of compensation. Please be wary about sending your items to DK Oldies, because you'll never see them again, whether you're compensated or not. It's their policy after all.
Hi Chris! I'm sorry you tried to sell illegal fake games to us that we cannot buy. I further apologize that you did not review our rules for buying games as they are clear and posted on our website. - Thanks, DK
I bought a Luigi’s mansion dark moon from them and I got it quickly and it was great condition, it was cleaned quite well, it was properly packed, and it worked like new. I recommend them.
Hi Nate! Thank you so much for your review! Keep on gaming! - Thanks, DK
Their selection is great and their customer service is top-notch. I would highly recommend if you're looking to make a vintage game purchase, make it from Dkoldies.
Hi there, thank you for your kinds words! Keep on retro gaming! - DK
I've ordered from DKO four times and my order was incorrect each time. Further, I had a difficult time getting a hold of them for support. I called and emailed for several days in a row and finally, after four days, I got through. In addition, several of the items that I received were damaged. For example, I bought "good condition" games and they had torn labels on the front. It's a good thing they have a 120-day return period because I've had to return most of what I bought. At one point, I talked to the owner over the phone (Joey, I think) and he apologized for my orders. He gave me a $20 credit which I used to buy another "good condition" game that ended up having a torn label. Oh, the irony. Finally, I'll leave you with this: their prices are outrageously high. Shame on me for not looking around a bit to find much better deals elsewhere.
Hi Dan! Thank you for leaving a review. I see your most recent order is from about a year and a half ago. Within that time, many changes have been made with our processes to avoid issues. Joey is our fantastic social media manager and I'm glad he was able to help out. I apologize for the inconvenience these orders have caused. If you have any questions, please contact [email protected] - Thanks, DKOldies
They have every game and console you can think of! Within a day of placing my order, it was shipped and got an email from the owner thanking me for my order. 😀
Thank you for the positive review! I'm glad we are able provide quality service for you. -DKOldies
A couple months back I sent a couple of items to get fix. They said they test their systems but with even a quick test I did when I got my items I noticed that one of the buttons was sticky and would get stuck for a few seconds. I had two GameCube sent in to get fix. When I read the bad reviews online, I decide to look at the vent for the motor and noticed a lot of dust still stuck on the system. I can’t imagine what it looks on the inside of the system. Not only is this a bad look for their repair team but the dust can in fact damaged the system. I did some researching online and noticed that they never clean the inside of the system. I do not trust that the system was clean and I would never spend my money on anything they do. I would advise anyone online to not visit them because you’ll be left with regret.
Hi Christopher, I am sorry to hear that you had a bad experience. Please reach out to us at [email protected] and we will be happy to assist you. Thanks - DK
My husband ordered a game from DK Oldies on January 3, 2023. After ordering they sent him an email with the shipment tracking as if all was good to go, but 3 days later; January 6th, he received another email from them about how they no longer had the game available that he paid for. While these things happen and we're very understanding of that, they didn't even offer a refund for THEM selling my husband a game they didn't have in stock, yet they took his money. Instead they only allowed him to use his money spent as store credit and said that was all they could offer. So they can sell you a game they have listed as in stock, and take your money with no problem, but a refund is a problem when it was their mess up? From all of the other reviews I'm glad all my husband did was order a game so we didn't get scammed out of more money that we are only allowed to use in their shop from their own screw up. Don't sell people something you don't have in stock, and if that mistake does happen refunds should be issued because this was obviously the fault of the companies, NOT the buyer. I am a business owner myself and I would never do that to any of my customers! It is unprofessional, shady and a VERY POOR way to do business.
Hi there! Thanks for your review. I apologize for this miscommunication and misunderstanding. As a small family run business, unfortunately mistakes can happen. When inventory errors happen such as this one, we offer store credit so that you may select another title to replace the missing one. Many of our customers prefer this as it is quicker and easier to select another title with store credit than waiting for the refund to settle then reorder. If you are uninterested in store credit, please let me know via [email protected] and I will be happy to provide a refund to your original form of payment instead. - Thanks, DK
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