Domino's Pizza

The pizza dough was very under cooked.

SCAMMERS

SCAMMERS When trying to claim a reward, Dominos requires delivery for the free pizza. Then they charge TAX on the free pizza which is not required by law since the free pizza was not paid for nor was it a gift. It was part of a promotion which is a business expense and deductible. Then when you are ready to checkout, they tell you your checkout amount is too low and you need to order and pay for something else to bring the min order to $15..... What a bunch of scammers. We are never buying from them again.

Very disappointing customer service and food handling...

This has happened to me more than once at this Domino's location: 2435 W Florida Ave Hemet CA 92545 --- 951-658-0026. I arrived on time to pick up my order, but the employees told me my pizza was "not ready." While waiting, I noticed several completed pizzas sitting on top of the aluminum preparation counter. After waiting another 20–30 minutes, the staff finally handed me my pizza. It was obvious that it had been sitting there for a long time instead of being given to me when I first arrived. If my pizza was already finished, why was I told it wasn't ready? Instead of receiving a fresh, hot pizza, I received one that had been sitting out while I waited unnecessarily. Management should review their pickup process and train employees to notify customers as soon as their orders are completed. Customers shouldn't have to wait an extra 20–30 minutes for food that has already been prepared. Unfortunately, based on my experience, I cannot recommend this location until these issues are addressed... (2 Girls Working At This Time - Domino's Hemet at 2 pm)

I have never had a problem with delivery.

I have never had a problem with Domino's delivery. But this is an exception I live in Hampton and I ordered from the Domino's on Lasalle Avenue in Hampton Virginia. I ordered online and I did not receive my delivery. The delivery driver did not follow the instructions for delivery . In my app it indicated that the pizza have been delivered. So Domino received my money and the tip which was included. I tried several times between 4:15 and 10:00 at night but no one would answer the phone. I even contacted customer support and did not get past the computer because they were selling things for MedicareandMedicaid. I am very disappointed with Domino's because they don't make the availability of the customer to call the stores. But Googling it Google says the quickest way to get an issue resolved it's to call the store which is not true.

Worst Pizza We've Ever Tasted

The pizza dough was so dry we couldn't swallow it, had to spit it out instead. Almost no pizza sauce, and next to nothing of cheese. We had onion on one of the pizzas, and counted less than 6 tiny slices of onion on the whole thing. Worst pizza we've ever tasted. Had to soak it before feeding to the dogs so they wouldn't choke.

Terrible, never again

Ordered at 17:48, phoned back around 18:45 & was told it was being made. Phoned again after 8:00, next in queue but I hung up after 10 minutes. Decided to pick it up myself. Gave them my order & waited. Got home, a pizza missing, stuffed crust not on & the rest was of poor quality And it cost £100

All we want to do is order 3 pizzas

All we want to do is order 3 pizzas. 20 minutes later we're still trying to configure our order for the best price. Your user experience is only going to be AWFUL when we can literally build exactly the same pizza through different offers and get totally different prices each time. We live in a rural area so are forced to use Domino's if we want pizza takeaway. Whoever would order from them whilst there's other options like Pizza Hut confuses me. Why would anyone want to stress themselves out hunting through the offers to find something that isn't a rip off.

Don't give him your email or phone number because they spam you

I ordered a pizza from Domino's and a sandwich. And now I'm getting spanned on a regular basis and their customer service and forces you to an email we have to answer 50 questions. They should not use my email that I used to order to spam me I unsubscribed but they still keep sending it. I'm done with Domino's.

i put in an order for my son to pick up…

i put in an order for my son to pick up and when he walked 30 minutes to get there they said it had not been paid for. I paid online with a giftcard. Thankfully my balance was restored, however i used points to get a free 20 0z coke and that was still not given to him though it had been paid for and now my points are gone.

Feeling depressed

Once again my order gets messed up the delivery guy had to go back to get the correct order, I'm hungry dang!

No one was at the front takeing orders and some guy was on his phone

I was trying to order a pizza but said they were haveing problems so then we go to the store to order no one was at the front I saw one guy on his phone and the rest doing pizzas and I don’t know why no one was at the front takeing orders so I went back to the car and wanted to order car side delivery but but when I tried place ing the order it was loading so now I don’t evenknow if I wasted money on pizza I didn’t get

Order completely wrong.

Order completely wrong. Both pizzas wrong. Overdone. All wrong toppings. Will never use Dominos again,

If I could give less than 1 star

If I could give less than 1 star, I would. The store on Livingston Rd in Ft. Washington,MD has consistently horrible service. Place an order. Get a delivery window of 30-40min. Reasonable. Check back when the pizza hasn’t arrived and the delivery window has been updated to 2 HOURS later! The store has no delivery drivers but won’t tell you that. Called the store and was told the pizza is on the way but the app and the recording say it hasn’t been picked up yet. My food was made at 7:07pm and it’s now 8:33pm and IT HASN'T BEEN PICKED UP. So the gal at the store lied when she said it was with the driver. Took 7 tries to get the store to pick up the phone again to cancel my order. Poor Dante was kind and canceled my order and apologized but now I have to order from somewhere else and wait again. Three strikes. Never again.

Dominos tv ads are not what you really…

Dominos tv ads are not what you really get when ordered. Images are very descriptive. You don't get what they show. You get less and crappy pizzas, we have complained several times and get offered free pizza. But even then it's all crappy....

I usually love your pizza

I usually love your pizza, however the 2 I ordered tonight were the worst I've ever had. They were overcooked, dried out, no sauce on them. Horrible pizzas, ate 4 pieces of 2 pizzas and threw the rest away. Looks like another pizza pla e is in my future.

I know Domino's has to save money but…

I know Domino's has to save money but to not put any tomato sauce on a pizza is unheard of. I have not bought any for a few months but recently bought and found no sauce on both. How can you make an Italian Pizza without sauce. I would not have minded if they told me up front or said there would be an extra charge but not happy. The service was good and polite but the pizza left something to be desired. Not sure of the date would have to look up giving you an estimate. In Kimball Tn

Slow order

I order from online, app told me between 15-25 min, i went store after 15 minute and when i go there they just start making my order, take 35 more min to get 2 medium pizza, it was slow but taste was ok. Thanks for the 9$ deal

Tracking App is a joke!

Well, today I found out the entire Dominos tracking app is a sham! I ordered a pizza deal online and watched as the app said "Mohammed is making your pizza"' Pizza is in oven", "ready for pickup" . So I get to store and lo and behold... NO PIZZA... So what's wrong? It turned out that there was a technician in store fixing the AC and not a single pizza was made last 15 minutes! The whole "pizza tracking" nonsense is essentially just a "best guess time estimate as to when to go to store and maybe your pizza will be ready. What a joke. And to think I would actually sit and watch this thing progress! I had to cancel my order inshore in case they decided to make it later and then say I didn't come to pick it up. smh!!!

Bina is the worst customer service rep EVER!

I went into Dominoes Maida Vale where I had the unfortunate experience of meeting the self-proclaimed manager named Bina. She definitely did not want to serve me. She said she can’t take my order because there was too many online orders to complete. I asked if she did not want to serve another customer, she replied “you need to wait 30-40 minutes. During the conversation (not taking my order) she said it would take maybe 20 minutes then it became 25-30 minutes. I started to believe she was the owner. Bina tried to tell me am not allowed to video the disgusting state of the work area and how they handle customers food when angry. She gave me a large pizza with 5-6 pieces of pineapple and the same in ground beef. Photos attached

Ordered extra large half double…

Ordered extra large half double pepperoni and half the works. There were barely any toppings on the deluxe side to where I could count three pieces of green pepper and two pieces of sausage in a total of four pepperonis on the entire half. The half side had at most two pepperonis per slice. There was barely any sauce and the crust.Tastes like cardboard. I contacted the store and they gave me a credit, and stated that that they would do better next time. A week later, I placed the replacement order. And it was the same or worse. They used to have a garlic, butter slathering on the edge of the crust, and they did not do that to either one of these pizzas. Domino's used to be top three of any chain back in the eighties, and then they fell off. They came back about 10 years ago. And had a flavorful offering of products but now they are worse than any frozen pizza that I have bought. They really need to step their game up or just go away.