About Easy Comforts
Data updated- Website
- www.easycomforts.com
- Category
- Health & Medical
- Location
- United States · Oshkosh
- Status
- Unclaimed
- Last 12 months
- 8 reviews
- Replies to negative
- 69% (31/45)
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Is Easy Comforts legit?
Easy Comforts (www.easycomforts.com) has a 3.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. 69% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 69% of negative reviews; 8 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
catalog sales
arrived on time
Thank you for reliable product and…
Thank you for reliable product and service. I look forward to your catalog! BJ Deaton, Amarillo
myxpereince
myexperience with easy comfort
Reply from Easy Comforts2024-05-28
Thank you for your review. I am very sorry to hear we did not meet your expectations. We hope to serve you better in the future.
Good quality.
I have purchased items from the Easy Comforts catalog for over 20 years. I've always found their products of good to high quality with excellent prices. They back their products with easy return and prompt refunds
Wasn't quite like I expected but it…
Wasn't quite like I expected but it works
Received in timely fashion
Received in timely fashion. Works great.
Something to stop the pain.
The are doing the job I purchased them for.
Liked product
Liked product Tracking complicated Return instructions confusing- different on website & Enclosed return form
Reply from Easy Comforts2024-05-24
Thank you for your review. I am very sorry to hear we did not meet your expectations. We hope to serve you better in the future.
I ordered by phone and everything eent
I ordered by phone and everything eent smoothly.
happy customer
i have ordered from you many times and never had a problem the order is right and delivery is good
The merchandize is better quality than I expected!
It came delivered to my door sooner than I expected. Actually there were 2 deliveries as items came from 2 different sources. The table that arrived first was easy to assemble and is better than I expected. The second delivery brought several items that are great. The most appreciated is the handy bottle lid opener. I use it almost every day and am so glad I have it. Solves a problem that has been one for me for years. So easy to used and reliable. The fruit candy was so good, it is all gone already.
Knowledgeable employees would be a good…
Knowledgeable employees would be a good start. I had difficulty communicating with the person I was talking to and when I checked the confirmation it was the wrong item. It was a stressful situation and I cancelled the order.
Reply from Easy Comforts2024-05-22
We sincerely apologize for the frustrating experience you had while communicating with our representative and the subsequent error in your order confirmation. We understand how stressful this situation must have been for you. Our team is committed to providing accurate information and ensuring smooth communication with our customers. We will thoroughly investigate this matter and take appropriate measures to improve our processes. Thank you for bringing this to our attention. Your feedback is invaluable in helping us enhance our services. If you have any other questions or concerns, please feel free to contact us. Thank You, Sarah 11542 Easy Comforts Customer Service email: [email protected] phone: 800-296-5174
Wide variety of products and fast…
Wide variety of products and fast shipping.
I think too many products are just…
I think too many products are just plain junk from China. What I ordered appeared nice in the pictures but that wasn't what I received. And sizing is different from China than in the US. I sent half my order back - couldn't use either product. I mailed it back yesterday. And getting a return shipping label was a nightmare.
Reply from Easy Comforts2024-05-23
Thank you for sharing your feedback with us. We understand your disappointment and frustration regarding the quality of the products you received and the challenges you faced with sizing and returns. We sincerely apologize for any inconvenience caused. We take customer satisfaction very seriously and are committed to providing high-quality products. We will thoroughly investigate your concerns and take appropriate measures to ensure that such issues do not occur in the future. We appreciate your patience and understanding as we work to improve our products and services. Your feedback is invaluable to us, and we will use it to make necessary improvements. Thank you for taking the time to bring this to our attention.
When the infrared booties did not fit &…
When the infrared booties did not fit & I knew Easy Comforts would refund back to my Visa debit card, I realized that card had been discontinued by my bank, so I called the Customer Service line to ask if they could mail me a check or refund to my new MasterCard debit card. I was told they could only refund to the original card. They offer me a $10 voucher to use on anything in the catalog for the next 12 months, but my purchase price was $23.98 without counting shipping costs, so why would I do that? That means the $23.98 will bounce back to them, and I would lose entirely... so how is that the best Customer Service?
Reply from Easy Comforts2024-05-23
Thank you for the information. When refunding for an order and the credit card is no longer in use, we must process back to the original form of payment. It is the bank issuing the card to transfer the funds to the new card. If the account is closed, your bank issuing the credit card is responsible to issue a refund check back directly to the cardholder.
order and delivery
When I place an order, it comes - soon - just the way I like it.
So far they don't take 2 or 3 weeks…
So far they don't take 2 or 3 weeks before you get your purchase.
Ho hum
Didn't like the facial hair removal product at all. The pedal machine is okay but needs way more tension, but neither of these were very expensive so I'm not sending them back.
Reply from Easy Comforts2024-05-21
Thank you for your feedback. We are very sorry we did not meet your expectations. I will certainly pass this along to the proper department for review and future consideration.
Everyone was very helpful explaining…
Everyone was very helpful explaining everything where I could understand it