edX (www.edx.org) has a 1.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Public & Local Services and its reputation is poor. 65% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 15 of them were added in the last 12 months. Last updated 2026-08-11.
The online set up is hard/next to impossible to navigate. The instructions are not accurate. You are graded by your peers, not an actual instructor. Online users do not have the same resources and access as regular students. If you are interested in a class, sign up for free - forget the certificate. Watch the videos and read what you can that is in the module. Oh - and I am not going to write a paper (up to 83 pages) that will never be seen by an intructor.
Paid for Shakespeare’s Life & Work as a refresher before getting back into studying. Submissions marked by peers - some of whom clearly don’t mark according the rubric so feedback was variable, unreliable and of little value. I have a BA (hons) in Eng Lit (first) but one peer gave me minimal marks which, on top of the low quality feedback, was so frustrating that I stopped the course. I would have liked to have had access to the rest of the material but it is structured so that it is not possible to move on until tasks are completed. Very frustrating and a waste of my money.
COMPLETE SCAM!! DO NOT SUBSCRIBE! The platform is a hoax. A complete scam. I paid $500 sgd for a 3 year subscription. What they don’t tell you when you sing up is that each course require insanely high fees if you also want the graded assessments and certificates. But that’s not all. With you yearly subscription, you can audit the course - which means do it for free as part of your subscription but you don’t get a certificate or graded assessments. But here is the catch - they give you a very short time to audit the course and then your access and course material expires. So if you dont complete by the deadline, all your effort is wasted and you don’t even get learning reference material! What a complete scam. Regret paying so much for the subscription. Totally worthless.
I'm retired - no longer part of the workforce - but I still enjoy learning, so I recently signed up to *audit* an edX course on RISC-V CPU architecture. It didn't matter that I had clearly selected "audit", at first I got screen pop-ups, upgrade time-out warnings, and price discount deals ... and now I'm getting unwanted emails: "Build new skills and unlock more career opportunities" - even after disabling all notifications in my account. The course material might be very good, but the website experience is beyond awful if you don't wish to buy credentials.
I have paid for a program yesterday, I am unable to access the courses in my edX account. I see the following message for the courses: "There are no sessions available at the moment. The course team will create new sessions soon. If no sessions appear, please contact support team for information." In addition, the course is marked as "archived" on the Harvard website. I send an email to support team but no answer 😕
HarvardX didn’t just provide certificates — it fundamentally changed the way I approach my professional development. The coursework pushed me to raise my standards, think more intentionally, and treat leadership as a discipline that requires continuous learning. It strengthened my commitment to preparation, structure, and accountability, and it reshaped how seriously I take the responsibilities of leading people. The experience elevated my expectations of myself and reinforced the importance of investing in high‑quality leadership education.
Absolutely terrible! Bought a Spanish course to do it in my own pace only to find out that 2 weeks later the course closed. Total waste of money.
The platform is so helpful. Very good courses; I learnt much. Very good exercises. Very good videos. Very good certificates. Very underrated. The best online learning platform on the entire internet.
Absolute farce of a training provider. Course Information given is conflicting and customer support is a joke. Steer clear, everyone!
Robot Development FedericaX 48 is over a decade old. Links fail: 404. Latest references are to 2015. It's 2026! Lectures have no diagrams. Slides mentioned aren't provided. Auto-generated transcripts and I struggled with lecturers' speech. Patently nobody's checked material before publication. I'd like to quit and get my $55 back -- or see an updated version.
I already hold a postgraduate degree and enrolled in an edX MicroMasters in Data Science to deepen my skills. I ran into several issues. The courses move quickly, provide minimal reading material, and introduce advanced mathematical and programming concepts with very little support—often just a 2–5 minute video and a single page of notes. In practice, you end up teaching yourself. For most exercises and assessments, I had to spend significant time finding external resources that actually explained the material. This isn’t necessarily a deal breaker, but it does make the learning curve steep. The deal breakers were different. Assessment is mostly multiple choice, the discussion forums are inactive, and some quiz answers are hard‑coded and no longer match updated public datasets—making correct answers impossible. I only received marks after asking why I kept failing. Eventually, the course expected a level of knowledge that hadn’t been taught, amounting to undeclared prerequisites. I tried another edX course, but lost a full day just trying to install outdated software and unsupported Java versions required for the assignments. While workarounds exist, the platform’s reliance on obsolete tools makes it difficult to complete tasks as instructed.
A terrible terrible organisation that wrongly took payment one year ago and has ignored pleas to cancel for the past 12 months. What’s the chances they try again ? Beware.
"AI for Leaders" a paid for course provided by Babson. Unfortunately given how old this material was any leaders who took this course when originally released are probably retired by now. Shocking that EDx would charge for material that is simply no longer fit for purpose. Also shocking that Babson have not updated and allow this to remain for sale on the site.
I audited the edX class titled "Introduction to Artificial Intelligence with Python." The lecturer and the material offered by the course were very good. The course was originally offered by Harvard in 2020. Unfortunately, the course material has not been properly maintained since that time. I had no problem following the course and its material for the first 2 sessions out of its 7 sessions. However, the third session, titled ‘Uncertainty,’ had a very serious problem. The source code, model.py, which was provided in the course’s video presentation, failed to run. The reason for the failure is that model.py was dependent on an import library, pomegranate. The problem is that the current version of pomegranate (2025) is not backwards compatible with the 2020 version. I would like to point out that I am not the only person who has experienced this problem. There were others who took the course and also made similar comments. When I complained about it to edX, the answer was that they will not look into it because I am only auditing the course. This is not a professional response! If edX has a defective product, it should not tell a potential customer that they will not investigate the problem unless that customer buys the defective product. For now, I do not recommend this course unless edX corrects this problem.
A complete scam I enrolled on the Backyard Meteorology: The Science of Weather course. The content is appaling. You learn far more from free youtube videos and they didn't even sent me certificate (did the paid version)
I recently paid for the "Introduction to Computer Science and Programming Using Python" course by MIT and enrolled in the verified track. I received the confirmation email and the order is also visible in my Order History, but the course dashboard still shows I am on the audit version and is prompting me to upgrade. Here are the details: Course Name: Introduction to Computer Science and Programming Using Python Order ID: 2U-2025367782 Please fix this as soon as possible. I will only start with this course when this issue is resolved
Platform is unusable due to constant popups encouraging you to "upgrade". Even after dismissing them they constantly come up. What doess paying for a course get you? A useless certificate and an AI chatbot. Money making scam.
Paid $299 for Harvard Certificate, edX Claims Payment Didn't Go Through I enrolled my son in a Harvard course through edX and paid $299 for a physical certificate to be shipped. However, edX is now stating that the payment didn't go through, despite my bank statement clearly showing the charge. This situation is incredibly frustrating, especially since we've already completed the course and were looking forward to receiving the certificate. I've attempted to resolve this through edX's support channels but haven't received a satisfactory response. It's disappointing to encounter such issues with a reputable platform. I hope edX addresses this promptly and ensures that other learners don't face similar problems.
Horrible support, they don't even read the request nor try to address any issues related to it, they just reply in an automatic/robotic way and close the request, once I realized I can get the Harvard certification free from the Harvard website itself, I don't even want the financial aid anymore, it's scummy to ask for payment for something that is provided for free.
Excited to join a quality edX course, I was left frustrated by persistent tech issues especially with the Biography page and support that offered a refund instead of a fix, highlighting the need for better help and communication. check my profile picture for assistance.
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