Purchased the nebulizer from Elehealthy…
Purchased the nebulizer from Elehealthy for my husband who has asthma. Travels with it and is very pleased with its size and effectiveness.
About Elehealthy
Data updated- Website
- www.elehealthy.com
- Category
- Health & Medical
- Location
- China
- Status
- Unclaimed
- Replies to negative
- 82% (9/11)
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About this business
We devoted to producing, introducing and improving the professional medical health care items,while providing them with low-price and high-quality to our customers. Our products includes: Oxygen concentrator, nebulizer, air purifiers, air humidifiers, Ozone generator,dental products, and all other products about home and health. Review Elehealthy here and let more people know Elehealthy.
Is Elehealthy legit?
Elehealthy (www.elehealthy.com) has a 3.5 out of 5 rating on OK.one, based on 33 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 30% give 1 star; The business has replied to 82% of negative reviews. Last updated 2026-10-24.
What people say
Nebulizer Works Better When Plugged In To A Power Outlet!!!!! Customer Service is hopefully learning to be more accommodating to customers who have problems with their Nebulizer
Bought a portable nebulizer from Elehealthy. It worked for about 5 weeks and then quit working and nothing would fix it, I tried everything they recommended. Customer service had me jumping through hoops like a circus animal. I sent them two separate videos showing that the green light was on, everything was assembled correctly, and liquid saline was present and not above the fill line. They FINALLY agreed to replace but only if I pay them $8.00 for shipping via Paypal. No thanks, moving on from this junk and this company. Goodbye and good riddance!!! To Elehealthy Customer Service: You have my address and nobody is stopping you from doing the right thing and sending me a replacement unit at no cost to me. Update December 4th, 2019: After several weeks of back and forth and, quite frankly, way more trouble than it was probably worth, the folks at Elehealthy did finally come through with a warranty replacement nebulizer and sent it to me at no cost to me. I received it a few days ago and it is working fine so far. This time I am going to try using the power cord and operating without any batteries installed to see if that will improve the lifespan. And I am storing it without the reservoir installed as I like to leave some solution in it so I don't have to refill it every single time. So far this combination seems to be working very well. I will post another update in a few more months.
Reply from Elehealthy2019-11-11
Dear Customer, I'm sorry we asked you for video twice because I wanted to find out why the problem happened.And we need this video to sets a case for you and feedback this issue to our suppliers to check it and avoid the same issue happen again.Pls understand the inconvenience brought to you.But the truth is, it's hard to figure out what the problem is based on your video.As a honest seller, we are not willing to let our dear valued customer suffer any losses,we proposed to send you a new nebulizer for free, but we haven't received your reply yet all the time.
Very cheaply made
Very cheaply made! Does not work very well at all!
Excellent product...easy to use!
Great 👍🏻
Great 👍🏻 Company to deal with!
Honest and quickly received product
Honest and quickly received product! Just what I needed and what I expected!!!
Hand held nebulizer
It works great. However, the connnector piece for the mask keeps slipping off. That's my only complaint.i would buy it again for the convenience.
TOTAL SCAM
The dials are extremely difficult to turn. If you do manage to turn the dials the focus is never clear, and there was no way to return them for a refund. SCAM ALL THE WAY!!!
Reply from Elehealthy2019-10-04
Dear, may I know if there is any misunderstanding between us?I'm sorry that our customer service didn't receive any email from you, usually there is no issue for our product, we would do quality test before shipping, but if there is any quality problem, pls kindly feel free to contact us, we are willing to be responsible for our products,thank you.
quality is good enough for daliy use!
Fast shipping,Fast response of the service team. Have bought 2 portable nebulizers 3 weeks ago,the quality is good enough for daliy use! Thanks Elehealthy guys~
Just took a long time to ship.
Just took a long time to ship. Otherwise my husband uses it for work and in his car. It’s very quiet and works great.
Excellent company!
Elehealthy sells quality brand products at incredibly good prices. Their customer service is extremely outstanding. They immediately respond to questions in a very positive personalized and detailed fashion. An Excellent Company to use !
It works well
It works well, it’s just the batteries don’t last long at all.
Easy to carry
Easy to carry, good quality. Perfect!
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