EMAR Markets (www.emarmarkets.com) has a 3.8 out of 5 rating on OK.one, based on 313 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 72% rate it 4 stars or higher while 25% give 1 star; The business has replied to 37% of negative reviews; 58 of them were added in the last 12 months. Last updated 2026-10-25.
What reviewers say
AI generated
Most reviewers were unhappy with their experience overall. Traders frequently complained about severe payment delays, unexpected account issues, and frustrating obstacles when attempting to withdraw profits from their balances. Customers also experienced completely unresponsive support teams, noting that emails, live chats, and support tickets were consistently ignored by the service staff.
Some people were satisfied with exceptionally fast deposit and withdrawal speeds as well as receiving helpful and timely account updates. Additionally, a few users appreciated when platform representatives provided professional guidance, maintained transparent communication, and managed challenging situations efficiently. These individuals found the overall platform interactions to be smooth and reliable during their trading activities.
Auto-generated from all reviews of this business. For reference only.
this broker is totally scam because i cant withdrawal my profit, emar said because i trade using bot meanwhile i just swing my trade and flip to 18-200usd, funny
Reply from EMAR Markets2025-08-25
We would like to clarify this matter. All proofs and details regarding your trading activities have already been shared with you via our official support ticket and email. Your accusation is false and misleading.
Please note, if our company were a scam, we would not have released your previous withdrawals amounting to $1,046.53. However, after thorough investigation, your account was found to have violated our trading policies, and the evidence has been provided to you directly.
We kindly request that you remove this misleading review, as it does not reflect the facts of the case.
Dear Mohd Norazam,
Thank you for your high rate! We're doing our best to provide you with excellent service! Have a nice day!
Daliah,
Customer Support Manager
Dear Muhammad Nuruddin,
Thank you for your high rate! We're doing our best to provide you with excellent service! Have a nice day!
Daliah,
Customer Support Manager
My trading acc disable to close the position and open the position. From 28th june until now 30th june not solve. Ask for ticket but look like no answer with human. Maybe only bot answer my problem but not solve. What happen with this broker, dont know.
Reply from EMAR Markets2025-07-08
Dear Aisy,
Thank you for finding time to leave feedback here. Please accept our apologies for the inconveniences that occurred. We took your case into deeper consideration. It might be a technical issue that has been escalate and solved from our end.
In case of any extra help is required, please let me know via [email protected] and I will take personal care about your issue.
Aaliyah,
Customer Support Manager
very long withdrawal, from May 29 until today, June 2, my withdrawal has not been processed. I have asked for help through the "help desk" but there has been no response until now. and I have also sent an email to support @ emar markets.com but the answer is like a bot. no representative staff from emar markets contacted me to provide clarity.
Reply from EMAR Markets2025-06-10
Dear Ananda,
Thank you for finding time to leave feedback here. Please accept our apologies for the inconveniences that occurred. We took your case into deeper consideration.
In case of any extra help is required, please let me know via [email protected] and I will take personal care about your issue.
Aaliyah,
Customer Support Manager
What a disgrace!! Took long enough to respond to my ticket and what’s more garbage is there’s no live support!!! You need to change your live support name to live robot if you dont provide real human interaction!!! Your delayed and no responds to my ticket about deposit issues have cost me to missed a big fortune and opportunity in trading and it is unacceptable!!! You should compensate about this!!
Reply from EMAR Markets2025-05-20
Dear Syamil Asyraff,
Thank you for finding time to leave feedback here. Please accept our apologies for the inconveniences that occurred. We took your case into deeper consideration.
In case of any extra help is required, please let me know via [email protected] and I will take personal care about your issue.
Aaliyah,
Customer Support Manager
HelloPensil Kayu Dot Com,
Thank you for choosing EMAR Markets and being an amazing customer! We are so thankful to get a high rate of our services. Hope you are having a great time with us!
Aaliyah,
Customer Support Manager
my withdrawal was declined 3 times, contact support but no respond,tried to chat at live chat but was chatting with the bot. longest withdrawal request ever more than 24 hours still pending.(No email or call to update my open ticket or support email, 26april got notification from ewallet sticpay received withdrawal. hard to contact support)
Reply from EMAR Markets2025-05-20
Hello Zaid Karim,
Your point of view is highly important to us! Please take our apologies for such a situation.
If you could just share some of your insights with me over the email [email protected], your experience with EMAR Markets can be much better next time.
We always make every effort to deliver a nice service.
Aaliyah,
Customer Support Manager
Best broker to trading with lower spread and big leverage.
Reply from EMAR Markets2025-04-15
Dear Arbi Fx,
Thank you for taking the time to share such a wonderful review. It motivates us to continue our commitment to providing world-class services. Keep trading profitably with EMAR Markets!
Aaliyah,
Customer Support Manager
This broker scammer when withdraw profit they will suspend account
Reply from EMAR Markets2025-04-14
Dear Albert Teo,
We take all accusations seriously and would like to address your claim directly.
Your account (#33703) was flagged by our risk management system due to manipulative trading activity, which is a breach of our Client Agreement. The full investigation report, including detailed evidence of the trading patterns involved, has been sent to your registered email address for your acknowledgment and reference.
Despite the violation, we acted fairly and in good faith by enabling your profile to request a deposit refund of $322.48, which you have successfully requested and received.
We would like to clarify that there is no element of scamming involved in your case. All actions taken were in accordance with our terms and conditions, which you agreed to upon registration. We remain committed to upholding a transparent and fair trading environment for all clients.
Should you require further clarification, feel free to reach out.
Best regards,
Dalia
Hello Norhanizam!
May I get your client ID detail or your email so we can check it from here. Yet you can try to clear cache and history and try to login with the same credential.
If issue persist you can get back to us here.
Dalia
Customer Support Manager
Im so satisfied with this broker. 1 year under this broker , i’ll never got any problem and if got any problem, their Customer Service was very helpful. They will help you till you solved your problem
Reply from EMAR Markets2025-01-28
Dear Aizat Iftiqhar,
Thank you for taking the time to share such a wonderful review. It motivates us to continue our commitment to providing world-class services. Keep trading profitably with EMAR Markets!
Aaliyah,
Customer Support Manager
Dear Muhammad Asim,
Thank you for taking the time to share such a wonderful review. It motivates us to continue our commitment to providing world-class services. Keep trading profitably with EMAR Markets!
Aaliyah,
Customer Support Manager
Dear Mohd Khairudin,
Thank you for taking the time to share such a wonderful review. It motivates us to continue our commitment to providing world-class services. Keep trading profitably with EMAR Markets!
Qareena,
Customer Support Manager
EMAR Markets manipulating XAUUSD market for 110 pips
ATTENTION TO REVIEWERS!
Be careful to new and present traders with EMAR Markets in its manipulation market activities. For those who trade XAUUSD on the 23/11/2024 should have been realized that market closed at USD 2705 on the 23/11/2024 @ 0445hrs (UTC+8) whereas my other brokers HFM and XM closed at USD 2716 and 2715 respectively. Obviously it means that there was a difference of 110 pips.
Complaint was submitted but unfortunately its Technical Support Team had yet given its rectification and explanation to me until now.
This was a huge disappointment.
Reply from EMAR Markets2024-11-25
Dear Zamri bin Yahaya,
Thank you for reaching out and sharing your concern. We understand how frustrating price differences between brokers can be, so let us explain.
Not all brokers use the same Liquidity Providers, which are the sources of the prices we receive for instruments like XAUUSD. This is why the closing price may vary between brokers. These differences are normal and not a sign of manipulation.
We assure you that EMAR Markets operates honestly and transparently. If we were involved in unethical practices like manipulating the market, it would lead to severe consequences, such as losing our regulatory license. Additionally, dishonest brokers often hold or delay withdrawals, which we do not do.
Regarding your mention of sharing this issue publicly, we respect your right to voice your concerns. However, we encourage you to understand how broker pricing works before making claims, as experienced traders know price differences are due to Liquidity Providers. Sharing incorrect information could harm your credibility within the trading community.
We’re here to help if you need more clarification or support. Please feel free to reach out anytime.
Thank you for your understanding, and we appreciate your trust in EMAR Markets.
Best regards,
Dalia
Customer Support Executive
So far everything is working well, also their deposit and withdrawal doesn’t delay but sometimes ctrader have little bit lagging when you open it. Hope you guys can troubleshoot about this matter.
Reply from EMAR Markets2024-11-25
Dear Muhammad Firdaus,
Thank you for taking the time to share such a wonderful review. It motivates us to continue our commitment to providing world-class services. Keep trading profitably with EMAR Markets!
Aaliyah,
Customer Support Manager
Dear Ahza Ck,
Thank you for taking the time to share such a wonderful review. It motivates us to continue our commitment to providing world-class services. Keep trading profitably with EMAR Markets!
Aaliyah,
Customer Support Manager
This not a platform you should deal with. It would've been a different story if Arpanetperpetual didn't come through for me.
Reply from EMAR Markets2024-11-25
Dear Viewers,
We have noticed this review and feel it is essential to clarify a few points for your understanding.
The claims made by this individual are not only misleading but also serve as an attempt to promote another entity, Arpanetperpetual, by associating EMAR Markets with unfounded accusations. This is a clear example of a marketing strategy disguised as a personal grievance.
EMAR Markets has no connection with Arpanetperpetual or the issues described by this reviewer. Such claims are baseless and do not reflect the professionalism, transparency, and integrity with which EMAR Markets operates.
We urge all potential clients and viewers to be cautious of such tactics and to research thoroughly before believing or engaging with entities that promote themselves through such methods. If you have any concerns or questions about our services, we encourage you to reach out to us directly.
Thank you for your understanding and trust.
Best regards,
Hello Odinz Dinzme,
Thank you so much for your kind words! We're thrilled to hear that you're enjoying our services. Stay tuned for more exciting updates and have a profitable trading journey with EMAR Markets.
Aaliyah,
Customer Support Manager
my withdraw still i didnt receive . are you a scammer broker????
Reply from EMAR Markets2024-10-08
Hi and good day to you!
Thank you for reaching out. We're sorry to hear about the issue you're experiencing.
The withdrawal will take 24 hours of working day to process. We kindly advise you to open a ticket if you have any issues instead of giving an ungenuine review through this site.
To assist you further, please provide your account details so we can check the status of your withdrawal.
We recommend contacting our help desk and opening a support ticket for the fastest resolution. Our finance team will then be able to review your case and address any issues promptly. This is the most effective way to resolve concerns rather than posting on external platforms like Trustpilot. We're here to help and ensure a smooth process for you.
Regards,
Dalia
Customer Support Executive
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