Fanduel (www.fanduel.com) has a 1.2 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Sports and its reputation is poor. 92% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-11.
FanDuel gets a one for treating me well as vip , the casino is shady as it gets . I realize high volatility slots are volatile , but the reel patterns on my most played slots are baltabtlt obvious , I’ve spun so much and lost so much I can predict a bonus buy 3 spins in . When they decide to flip the collect switch it really flips . You can drop 2k straight in a hundred dollar bonus buys and it will swallow your soul , I would love to see a transparent FanDuel casino audit on rng on said games , in no world would would it make any sense . If I deposit another 5k in a few days it will pay . It’s like clockwork I’m done . Thanks for treating me well as vip . Back to draftkings it is .
Zero stars if I can give it because it’s just horrible. They give you bonuses and chances to win big and then make sure they take it all away from you. That’s how they get you. F FanDuel go to Golden Nugget!
If there could be a 0, I would put that in. I have tried for the past hour to speak with a human being that actually understands what I need. This “chat coach” needs serious help. When I ask for specific information it “verified my information” through email over 6 times after I already asked to speak with someone. If fanduel wants to implement AI, make sure it is thoroughly tested prior to releasing it. Very disappointed about this entire operation.
Fanduel flat it lies about game results. I had a -8.5 spread and my team won by 9. I win. Fanduel said I lost. Customer service couldn't help fix a typo let alone a bet. The sites system rips you off and they will not fix it.... If you catch the mistake. Use Draftkings. I haven't had an issue with them in the passed year. No wonder Fanduel is getting sued.
Less than 1 star if I'm being honest. Constantly kicking me out try to log back in accuses me of being some kind of bot and locks me out. Loads slow locking up PLEASE bring back TVG. I'm going to twinspires. Screw Fanduel they must have idiots running the place. Absolutely HORRIBLE!!
Customer service is no help. Have been waiting 4 weeks for the welcome bonus spins. No one can resolve the issue and just get told that it has been escalated and that each time I chat or call a new ticket is raised that delays the progress. I am still waiting on response on my issue. Oh I should say I did receive one response but it had nothing to do with my query on welcome bonus. They referred to a weekly net losses bonus that I did not query about. Perhaps they cannot read or write English very well and if so they should not be in this position!!!
Customer service terrible games dont load when they are ready to pay ! All other games that load pay load no problem stay away these guys are blood suckers what a coincidence
Everything with this site is problematic
From Location issues, Withdrawls and Deposits.
Hoping Draft Kings does better but Fanduel has set the bar so low I can not see how they won't do better.
There ain’t no way FanDuel live games can’t go over’ until u pick under overrated point totals that never hit …soon as u pick over totals drop never go up so sad
They suck. First off, be very careful because they sneakily move the boxes around so that when you think you are betting on a WIN you are actually picking a player Stat. They do it on purpose knowing you will have to cancel the bet and grab fees. Also we noticed that for some inexplicable reason we couldn't cash out sometimes... Obviously just trying to take every penny.... Draft Kings is the better choice, avoid these A holes ..
Once again. FanDuel shows just how they just take. You guys are unbelievable.. wow !
Do yourself a favor. Any games that they highlight and want you to play avoid.
Literally the worst gambling app. Lat payment , customer service sucks, and you can’t get a straight answer from anyone. Give your money to anyone else
So, yesterday, fanduel was giving everyone bonus promotions as opposed to points. I got $75 in promotions, and it said that I couldn't withdraw it, that I had to use it right away, so I made about 30 or so line ups with it. Went to bed, woke up the next morning only to find that all my line ups were voided, and support claims that I shouldn't have an issue. I'm going to find a new platform, theres plenty of others out there. I took screen shots of the conversation with support and of all the voided line ups made.
Don’t ever spend ur money on their site. Their algorithm is basically legal robbery. Pay government off to operate. They will take a 1000 and let u win 300-400 but its ur own money you winning back - you will never ever be in the postive. I seen their algorithm literally skip a bonus or good hit- it’s programmed like that. Only people that win money are the people that are able to roll 50 dollar spins. It’s programmed to suck up 1 dollar spins. Don’t do it ok. Their level 4 rewards full of crap. You never get nothing in return. Remember their CEO worth 30 million, got to pay her some how and that’s legal robbery of poor people’s money. They are complete thieves and it’s sad pathetic they can operate.
Be careful with using FanDuel for sportsbook and casino. The casino has a variety of slots and live table but I wouldn't recommend opting into the jackpot for slots. It has a $.10 &$.20 option and you definitely do not get what you put into them. Also alot of there bonus wins are very small so please be careful. The Sportsbook will have different extra bets but make sure you read there terms and conditions I just got burnt a 2nd time on head to head matchup. Also once yoi are customer they dont offer hardly any extras like deposit matches or free play at all