Filters Fast (www.filtersfast.com) has a 4.4 out of 5 rating on OK.one, based on 207 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 63% of negative reviews. Last updated 2026-08-10.
What people say
M
Michael R Myers · 2 reviews · Verified · Experienced 2026-08-04 ·
★★★★★
I ordered the wrong filters and after a…
I ordered the wrong filters and after a simple and easy call they were replaced with the right ones. No muss no fuss…..fantastic!!!
Reply from Filters Fast2026-08-06
Hi Michael -
We are delighted to hear that replacing the filters was a simple and easy process for you. We appreciate your 5 star review!
- The Filters Fast Team
C
Chris · 6 reviews · Verified · Experienced 2026-08-04 ·
★★★★★
Haven’t received it yet.
Reply from Filters Fast2026-08-06
Hi Chris -
Thank you for alerting us you did not receive your order! It does appear your order was shipped and delivered today 8/6/2026 by the Post Office. IF you do not receive your order, we would very much like to assist you to correct this situation! Please contact us at 866-438-3458 or email us at [email protected] so we can better assist you. The Filters Fast Team thanks you for your feedback!
I haven’t received the filter yet. At the time of ordering it said3/4 august. It now said expected 11 august. I wouldn’t have ordered from yourselves if I’d known that at the time.
Reply from Filters Fast2026-08-06
Hi David -
Thank you for alerting us you did not receive your order! It does appear your order was shipped 8/3 and is due to be delivered 8/11/26. IF you do not receive your order, we would very much like to assist you to correct this situation! Please contact us at 866-438-3458 or email us at [email protected] so we can better assist you. The Filters Fast Team thanks you for your feedback!
Hello rwoodside,
We are so glad to hear that you found the ordering process straightforward and that you received your order sooner than expected. Your feedback is greatly appreciated!
- The Filters Fast Team
Hello loyal customer,
We're so happy to hear that you are pleased with the service provided. Thank you for shopping with us. We greatly appreciate it.
-The Filters Fast Team
Hello Steve Master,
Thank you for your feedback! We're glad to hear you enjoy our Home Filter Club option. We appreciate your support.
- The Filters Fast Team
Huge price increase on my Subscription, with no notification, so I called and cancelled. Have yet to see a refund. Will probably have to call again.
Reply from Filters Fast2026-08-06
Hi NMEquestrian -
Usually, when there is a price difference between what you initially ordered and what is subsequently in your subscription it is because your original order was using a google "ad" site where the search engine allows you a one time discount for using their link. I just sent you a return label to the email in your account. If you use that and drop it off to the Post Office, we will pay for the return.
- The Filters Fast Team
The filters arrived promptly and were exactly right.
Reply from Filters Fast2026-08-06
Hi Jack -
We are happy to hear that your filters arrived promptly and were exactly what you needed. Thank you for your 5-star review!
- The Filters Fast Team
Hi Valerie -
Thank you for alerting us you did not receive your order! It does appear your order was shipped and was delivered 8/5/2026. IF you do not receive your order, we would very much like to assist you to correct this situation! Please contact us at 866-438-3458 or email us at [email protected] so we can better assist you. The Filters Fast Team thanks you for your feedback!
Always on time with shipments and great customer service!!
Reply from Filters Fast2026-08-06
Hi Gary -
We are so pleased to hear that you consistently receive your shipments on time and that you've experienced great customer service! Thank you for your wonderful feedback.
- The Filters Fast Team
Filters Fast always makes getting new filters a quick and easy process. Thanks Filters Fast !!
Reply from Filters Fast2026-08-06
Hello Edward,
We are so happy to hear that getting new filters from us is always a quick and easy process for you! Thank you for your wonderful feedback and for being a loyal customer.
- The Filters Fast Team
I have bought my furnace filters from Filters Fast for years. Plan on still doing so.
Reply from Filters Fast2026-08-06
Hi Ronald -
We are happy to hear of long history of purchasing your furnace filters from us and we are delighted that you plan to continue with us! We appreciate wonderful review!
- The Filters Fast Team
R
Rick · 3 reviews · Verified · Experienced 2026-08-03 ·
★★★★★
love the automatic reorder … good…
love the automatic reorder … good reminder notification … excellent delivery … perfect product … good price … I will do it again
Reply from Filters Fast2026-08-06
Hi Rick,
Thank you for the 5 stars! We're glad you're enjoying our Home Filter Club, timely reminders, great pricing, and fast delivery. We appreciate your support and look forward to serving you again.
- The Filters Fast Team
I buy all of my household filters here. They carry everything I need at a reasonable price.
Reply from Filters Fast2026-08-06
Hello Joyce J.,
We're so pleased to hear that you find everything you need for your household filters with us at reasonable prices. Thank you for your continued business!
- The Filters Fast Team
J
John K · 11 reviews · Verified · Experienced 2026-08-04 ·
★★★★★
First time using your company
First time using your company. The price was fair and it came promptly and boxed well.
Reply from Filters Fast2026-08-06
Hi John K,
We are so pleased to hear that you had a positive first experience with us! It's wonderful to know that you found our pricing fair and that your order arrived promptly and well-packaged. Thank you for your kind words.
- The Filters Fast Team
P
Pat T · 5 reviews · Verified · Experienced 2026-08-04 ·
★★★★★
Reasonable prices
Reasonable prices. Waiting time to receive even better than predicted. Never had a problem with my orders there.
Reply from Filters Fast2026-08-06
Hi Pat -
We are delighted to hear that our prices are reasonable and that your waiting time was even better than expected. Thank you for your 5 star review!
- The Filters Fast Team
It is a pleasure to order products online and have them shipped within a day. It is also a pleasure when contacting Filters Fast via telephone to speak with an informed, knowledgeable and friendly associate. Being able to track one's shipping and delivery online is also a huge plus. The quality of the items I have ordered are always top grade. Thank you and I look forward to our next "meeting."
Reply from Filters Fast2026-08-06
Hello Charles,
We are absolutely delighted to hear about your positive experience with us! It's wonderful to know that our quick shipping, knowledgeable associates, and tracking options are appreciated. We strive to provide top-grade products and excellent service, and your feedback confirms we're on the right track. Thank you for your kind words!
- The Filters Fast Team
M
Mike · 1 review · Verified · Experienced 2026-07-17 ·
★★★★★
Item as described
Item as described. Fit and worked perfectly, compared to the Amazon one I tried that did not fit. Go with a trusted supplier!
Reply from Filters Fast2026-08-07
Hi Mike -
We are delighted to hear that our item fit and worked perfectly for you! We appreciate you choosing us (and not those other guys!) and we love your 5 star review!
- The Filters Fast Team
This purchase fell below the usual high standard of FiltersFast
When the humidifier mesh filter was out of stock at subscription fulfillment time last April, I received several emails keeping me informed of the status. But no notice when the item was back in stock. Months later a general marketing email came in, so I clicked on it and found the humidifier mesh filter was available. I ordered two, to be certain to have an extra if they are out of stock next time the subscription is supposed to ship and to amortize the high shipping cost between two filters. The box arrived in a few days with one filter, not the two I'd ordered. This caused me to hunt around the FiltersFast website to find the one shipped was part of my order and a second box from the same Monroe, NC warehouse would be arriving in a few more days. No wonder shipping costs are high - shipping multiple items separately is not cost effective. Having to buy these "off the shelf" and pay the additional shipping because the system didn't pick up the missed subscription item all show a decrease in the level of service I'd come to expect from FiltersFast.
Reply from Filters Fast2026-08-07
Hi Thom -
We apologize that we missed sending you your subscription order. Please do not hesitate to contact us if you do not receive an expected order so we can immediately fix the situation. I did request a refund for your shipping fee and we want to be sure your next scheduled order for this water panel is correct. Please contact us at 866-438-3458 or email us at [email protected] so we can better discuss that schedule and better assist you. The Filters Fast Team thanks you for your feedback!