I wasn’t supposed to get a new filter…
I wasn’t supposed to get a new filter for 6 months, instead they sent it in three. I still haven’t received it and they are asking for a review.
Filters Fast (www.filtersfast.com) has a 4.4 out of 5 rating on OK.one, based on 207 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 63% of negative reviews. Last updated 2026-08-10.
I wasn’t supposed to get a new filter for 6 months, instead they sent it in three. I still haven’t received it and they are asking for a review.
After years of receiving filters for my refrigerator, I was just sent the wrong filter. I reported it to your support people and was sent another filter. Another wrong filter. Now I have two filters that won't fit.
Website is very easy to use, nice discount, they have what is needed!
Employee was respectful and polite and helpful
We have been getting our filters from you for years and we have never had a problem. Thank you for helping us each time.
Ordering was easy and we received our order quickly!
did not need filters, had cancelled auto delivery,but still got filters I did not need. Will not purchase again.
Did not receive full ordered 4 received 2 I hope I am paying for more shipping
I disliked the fact that I did not order these (or did not know I was on a subscription) filters. If I had ordered these myself I would have saved money because they have been offering a $25 off thru e-mails. Feel like I paid too much for the 2 filters I received. However; ordering myself thru the company has always worked good.
Hello customer, We understand your frustration regarding the unexpected subscription and feeling like you missed out on a discount. We appreciate you bringing this to our attention and apologize for any inconvenience this may have caused. We're glad to hear that ordering directly has generally worked well for you. If you need further assistance please call us at 866-438-3458 or email us at [email protected]. - The Filters Fast Team
All went as expected during routine follow through and payment. by Filters Fast.
Hello Buddy, Thank you for your 5-star review! We are pleased to hear that everything went smoothly with your recent order. We appreciate your business! - The Filters Fast Team
My filters looked perfect, I was excited, for like 4.3 minutes. Installed them, turned it all on and my pool was slightly behind in being clean but nothing crazy. Vacuum ran, life was good. 2 hrs later my spa is getting cloudy. Hmm, that’s what happened with my old filters when they ripped. So I open it all back up and at least 3 of the 8 have 4 inch rips in the side where the stitching just frayed and pulled out. 10/10 don’t buy.
Hello Bummed Customer, We're so sorry to hear about the issues you experienced with your new filters. Please give our customer service team a call at 866-438-3458 if further assistance is needed, we are here to help. - The Filters Fast Team
Filters Fast is an excellent company that I’ve been with for years. They make things so simple with automatic renewals, email updates on delivery status and convenient billing. I’m happy with their customer service on every level.
Hi Nick - We are delighted to hear that you've been a long-time customer and that our automatic renewals, email updates and convenient billing make things simple for you. We truly appreciate your kind words about our customer service! Thank you for the wonderful review! - The Filters Fast Team
Finding OEM Replacement Filters that’s convenient, fast, and friendly can’t be beat !
Hello Brad Tucker, GA, We're so happy to hear that you found our OEM replacement filters to be convenient, fast, and that you had a friendly experience! Thank you for your wonderful feedback. - The Filters Fast Team
I like receiving the auto orders, but would expect to get free shipping and or discounts on my order as you do others. Receiving orders for over a $100 without and deals makes me feel I need to shop around.
Hello Pamela, We appreciate you sharing your thoughts about the home filter club. You did receive free shipping and 10% off your order. If you need further assistance please call us at 866-438-3458 or email us at [email protected]. -The Filters Fast Team
Hello George, Thank you for leaving a positive review. We greatly appreciate it. We look forward to you continuing to shop with us. -The Filters Fast Team
Hi Taylor- Thank you so much for taking the time to write a 5 star review for our company! We appreciate you and we appreciate the fact that you found our service to be good! The Filters Fast Team thanks you for your feedback!
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