About FJackets.com
Data updated- Website
- www.fjackets.com
- Category
- Shopping & Fashion
- Location
- United States · New York
- Status
- Unclaimed
- Last 12 months
- 101 reviews
- Replies to negative
- 75% (3/4)
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Is FJackets.com legit?
FJackets.com (www.fjackets.com) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 75% of negative reviews. Last updated 2026-08-10.
What people say
I have bought 3 suits for my son from…
I have bought 3 suits for my son from this company and the have been a perfect fit every time. Great quality, fast delivery and great communication
Seamless order and delivery
Issues with order but dealt with professionally
My wife ordered on the 20th April, it's now 30th May and it has still not shipped. Order sat on preparing shipment since 20th April. Contact with fjackets has been limited, when asked for updates, they have replied with standard responses assuring us that the order is in progress. Hard to believe them or have confidence that the item will actually ship and arrive. I would recommend that you avoid this company given our experience. *update* I would like to provide an update on this and amend my initial review. Within 24hrs we were contacted by a customer service supervisor, Hazel who apologised and said they would investigate. And investigate they did and offered us options for moving forward (replacing the order with a different product or keep the original order). We choose to keep the original order. Hazel kept us informed and provided tracking information The item was delivered yesterday (9th June) and is perfect. What a turnaround, excellent customer support. Well done FJackets.
Reply from FJackets.com2026-05-30
Hi Andy, Thank you for sharing your feedback, and please accept our apologies for the delay with your order. We want to assure you that your satisfaction is everything to us. While our customer service team is available 24/7 to assist, we have been in touch with you with updates. We do want to mention that on occasion, due to stock availability, certain orders are fulfilled from our overseas warehouses to ensure you receive the exact item you ordered. While this allows us to maintain product quality and availability, it can sometimes result in a longer-than-usual dispatch timeframe. To ensure this is handled with the highest priority, our Customer Services Supervisor, Hazel Peter, is personally reaching out to you right now. Hazel will provide you with the exact status of your order and work directly with you to resolve this to your complete satisfaction. Thank you for giving us the opportunity to make this right. Warm regards, Team FJackets
I love the jacket that I bought
I love the jacket that I bought - it's exactly what I wanted. I had a small problem with a duplicate jacket being sent, but the Customer Service Team at FJackets is excellent and made short work of the problem. I would recommend FJackets: quality products, terrific customer service, great prices.
Pleasantly surprised with the excellent…
Pleasantly surprised with the excellent quality of two jackets i purchased from F jackets. Initially hesitant due to the extraordinarily low pricing. I used to buy Belstaff jackets , but i think they are vastly overpriced for what you get ( essentially paying for a badge) Excellent quality in leather , i have a soft lambskin and a soft camel tone suede jacket from F jackets , both ever so slightly long in the arms but that is not an issue. I do recommend this company , tracking is excellent and delivery fast with no delays.
Great Jacket
So glad to find this site. They were fast getting the jacket to me. I have been looking for a Leather jacket for quite a while. This is a great quality and fits great. I love this jacket. Am considering buying another one in a different style. Very happy with this.
I am very happy with my new jacket
I am very happy with my new jacket. It is so soft and fits great. It came so fast and was packaged nicely. I'd shop again.
Excellent Customer ServiExcellent Customer Service and Honest Refund Policyce and Honest…
Excellent Customer Service and Honest Refund Policy I was very pleased with the customer service. When I raised my concerns, they acted promptly and even issued a refund, which I really appreciated. Honest and trustworthy people. The colour and fit of the jacket were very nice, but unfortunately I did not like the material. However, they handled the situation professionally and refunded my money without any issues. I truly appreciate their honesty and excellent service.
These jackets are not 100% lambskin nor…
These jackets are not 100% lambskin nor are they full or top grain leather. They are bonded leather (little pieces pressed together) and if you've had any quality leather jackets, you'd know the difference. I ordered my jacket, took 3 weeks, and I got a bill from FedEx for $15.00 to cover the excess tax due to the tariffs. Instead of charging more, they had FedEx send me a bill. Their customer service responded to me which is appreciated. Purchase at your own risk. This is not 100% lamb skin and to prove it I'm taking my jacket to a leather specialist in town. Stay tuned :)
Reply from FJackets.com2026-05-27
Hi T.T. Thank you for sharing your feedback with us. First, we would like to reassure you about the quality of our products. We pride ourselves on using genuine, high-quality leather—not bonded leather. Our jackets are crafted from premium skins designed to offer durability and comfort. We are sorry to hear that your experience did not reflect this. Regarding the unexpected $15.00 FedEx bill. To ensure our customers receive their orders as quickly as possible, we occasionally fulfill items from our international warehouses when regional stock is depleted. While we do our best to streamline this process, import tariffs can sometimes be applied by local customs authorities during cross-border deliveries and we fully cover that as per the policy. We want to look into both the product quality and the customs fee for you immediately. However, after thoroughly checking our records with the details provided on this profile, we have been unable to locate an order matching your account. Please reach out to our support team directly at [email protected] with your order number and the name used for the purchase. We are fully committed to reviewing your case, assisting you with the tariff charge, and making things right. Regards, Team F Jackets
My experience with FJackets was beyond exceptional
My experience with FJackets was absolutly seemless. The jacket I received was exactly what I wanted and fit perfectly. However, it is important to follow the sizing guide and you won't need to send anything back. Couldn't be happier. Looking forward to my next purchase
Home Run
Excellent online vendor; a breath of fresh air compared to some of the online experiences I have had. By way of summery, I give FJackets the Highest possible rating for value, selection,quality and service. Great communication while waiting for delivery. Overall more than satisfied rating evidenced by my ordering a second jacket shortly after the first.
Super customer service
Super customer service, minor issue resolved quickly. Quick delivery considering how far it came from. Would definitely use again.
Great experience all around!
I found the service, timeliness of the delivery and quality of the jacket to be great! My husband is very pleased with his new jacket as well! Highly recommend!
I’ve already purchased three jackets…
I’ve already purchased three jackets then one for my wife. Love them all great quality price and customer service. I find the sizing accurate and they look amazing. Definitely a returning customer. 🙏👏
Clothing quality is excellent
Clothing quality is excellent, represents great value for money.
Great Jacket fast shipping
Great Jacket fast shipping. This jacket is as good as ones I've seen for 4 times as much. Love the fit I'm 43 chest and the large fits great. Looking to buy another on in a different color
A Great Experience
Very hard to find a leather coat with sleeves for a tall person. This jacket looks, fits and feels great. Plus...bonus! A zip out hood piece for colder days. Service met my high expectations as well. A+!
fantastic!
Omg. I loved everything about this experience. My jacket is beautiful. I love it!!! It arrived at a decent time after order was placed with tracking information keeping me up to date. The packaging of the jacket was an added surprise. It was beautiful and showed much care given to the product. I will be referring all my friends looking for a jacket to this company!!!!!!!
Amazing blue Peacoat
Maybe I’m just lucky but the jacket fits like it’s already been tailored. I’m 5’11, 225 (dad body) and it looks great, and the material met and exceeded my expectations! I bought a different pea coat from another seller, and I have to get it tailored because it’s too big in the back (Lumbar) and too wide in the hips.