Placed order on July 16th
Placed order on July 16th. Haven't received order or refund. Is this a legitimate business or scammers??
FJackets.com (www.fjackets.com) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 75% of negative reviews. Last updated 2026-08-10.
Placed order on July 16th. Haven't received order or refund. Is this a legitimate business or scammers??
My experience with FJ was fantastic! Had the jacket within 10 days. It was packed meticulously in a more than adequate box to protect it in postal transit. The jacket itself arrived in mint condition. There was not a single color or construction flaw, not even a loose thread! The jacket has plenty of packets intelligently placed. It’s true to size. The best thing is how cool the jacket looks in person. Wearing this makes you feel like an action star from some retro British spy movie! I’m totally happy with this purchase and would definitely buy from FJackets.com again!
Great customer service, quick delivery. I stupidly ordered the wrong size, but the returns and replacement system worked seamlessly, and the exchange for the correct size could not have been easier. Jacket quality is top notch, I am very pleased
Well made jacket,great quality for price.Fits true to size.Good sleeve length,as I have long arms!!!Fits nicely on the shoulders,too.Delivered in good time and well wrapped.
Beautiful jacket. Well made and fits well. Like the quilted material inside and most of all the price was fantastic.
I purchased my real leather trucker jacket just recently. I’m extremely happy I did so. Representatives were very helpful, no pushy sales talk, with great knowledge and satisfactory answers to my questions. I enjoy wearing this garment and in fact I feel like a young bloke again walking down the street like “Jack the Lad” , if you get me’ drift.
I am absolutely delighted with this jacket. The leather is beautifully soft and supple, while still maintaining the jacket’s structure and shape. The colour is stunning and exactly as pictured, making me even more pleased with my purchase. For reference, I am a UK dress size 18 and ordered the XL, which fits perfectly. The sizing was accurate and very flattering. I was also impressed by the care taken with the packaging. The jacket arrived beautifully presented, showing real attention to detail and customer care. In addition, the communication and service from FJackets were outstanding. Every enquiry was answered promptly, professionally, and in a friendly manner, making the entire purchasing experience smooth and enjoyable. Overall, this has been an excellent experience from start to finish. I would highly recommend FJackets to others and would not hesitate to purchase from them again.
This is now my third purchase from FJackets, and once again I am extremely impressed. The quality of their suits and jackets is outstanding, with stylish designs and a great fit. I am especially pleased to share that my son wore one of their jackets to his prom and was selected as the Best Dressed Boy. The jacket looked fantastic and received many compliments. F Jackets provide an exceptional customer service. Their team responds quickly to enquiries, handles concerns professionally, and consistently goes above and beyond to help their customers. Every interaction has been efficient and focused on finding the best solution. It is rare to find a company that combines such high-quality products with such outstanding customer care. I would highly recommend FJackets to anyone looking for stylish, well-made clothing backed by first-class customer service.
Fantastic real leather jacket. I was looking to replace an old favorite and this fit the bill perfectly. Looks great, great price, and quick shipping. Thanks!
Everything was as expected & promised if not better from the quality of the product and accuracy of sizing to the speediness of delivery to the value for the money. Would absolutely patronize this establishment again.
FJackets, Angel Jackets and Decrum are all the same company. Drop ship from Pakistan. Attempted to order two sizes and they asked for photos and measurements of my body! Have since returned and they’re refusing a refund, refusing to communicate entirely. Avoid all 3 websites.
Hello Katson, We appreciate you providing your email address so we could locate your order and review your case. Our Customer Support Supervisor, Hazel Peter, has already reached out to you directly with all the relevant details and is personally assisting you. Any measurements or reference photos requested by our team are completely optional and are only used to provide more accurate sizing recommendations. Customer privacy is always respected throughout this process. Also, your refund has been processed in accordance with our return policy. Based on our communication, we believe the matter has been addressed; however, if there is anything we may have missed, Hazel will be more than happy to continue assisting you until you are fully satisfied. We kindly invite you to continue the conversation with Hazel, who is dedicated to helping bring this matter to a complete resolution. Kind regards, Team FJackets
I love this leather jacket!!! The leather is soft, the design is sophisticated, and it fits me as if it were tailor-made just for me — it even nips in a bit at the waist for a nice feminine look. I purchased the XS. For reference, I’m 5’4” and weigh 120 lbs.
Very high quality bomber jacket looks good and fits well as size is true.
Customer service went above and beyond when I needed to make a change. They made sure I found the perfect jacket and were incredibly friendly throughout the process! With so many great options, you’re bound to find a jacket you’ll absolutely love.
Great Jacket, Great value, Great service! I wasn’t sure what colour I liked best, with the help of Mary in customer support, I got both and returned the one I liked least, “were so good I nearly kept both” this is a decent company to deal with definitely not a scam company as some reviews suggest. Wouldn’t hesitate to buy from F Jackets again!
I have purchased two jackets from this company, both arrived in quick time. I am very happy with both genuine soft leather garments with an attractive price.
This store has a great selection, easy to navigate on the site. The products are true to the image, no surprises when you unpack your item. The jackets are soft and luxurious and of high quality. Not only the material but the sewing skills as well. I am now a regular returning customer as it is hard to resist not to buy all of the jackets.
Quality genuine leather at a reasonable price. Product arrived as advertised. I purchased a jacket that would be suitable for everyday wear to dress up or down. The description, sizing information and photos were clear and made my decision easy. Very Pleased with my experience here.
My wife and I have had 10 jackets from F Jacket . Everyone has been excellent for price, fit and quality Roger Lund
quick turnaround, great price, high quality product
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