Flashbay (www.flashbay.com) has a 5.0 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher. Last updated 2026-08-10.
Great customer service! They were very helpful and accommodating, working with our school district every step of the way to ensure everything we requested was delivered on time.
Reply from Flashbay2026-04-09
Hello Lupita,
We are glad you had an excellent experience working with us.
We look forward to working with you next time!
-Flashbay Management
I was a bit nervous since shipment was coming from China and I only had a few days to order and get to Hawaii. Hieu was exceptional in providing customer service and I got my water bottles 2 days early! They are beautiful just like the mock up looked.
Reply from Flashbay2026-04-09
Hello Angie,
This is what we love to hear!
It’s great to hear that Hieu was able to answer all of your questions, and you are happy with the final product.
We truly appreciate your support and can’t wait for the opportunity to serve you again.
-Flashbay Management
My experience with Flashbay far exceeded my expectations. The customer service was wonderful! From the time I made contact with them, they were attentive to my needs. I received emails and phone calls to ensure they had all the details correct.
Reply from Flashbay2026-04-09
Hello Pinkey,
We are glad you had an excellent experience working with us.
We look forward to working with you next time!
-Flashbay Management
C
Christina · 1 review · Verified · Experienced 2026-03-31 ·
★★★★★
Great Product
I worked with Olivia and she was fantastic. The ordering process was easy and the product we ordered arrived faster than expected! We will definitely use Flashbay again!
Reply from Flashbay2026-03-31
Hello Christina,
It’s great to hear that Olivia was so helpful throughout the ordering process. I will make sure to pass this along to her.
We appreciate your business, and look forward to working with you next time!
-Flashbay Management
The patience of Shelby, through the order process. The follow up and dedicated process. Considering the order was as small, and were great through the process, quick response on email, calls. They made it easy and quick, and the results of the notebooks are great. The debossed notebook look great, professional and very clear and crisp. Thank You Shelby and your team.
Reply from Flashbay2026-03-31
Hello Raju,
This is what we love to hear!
It’s great to hear that Shelby was able to answer all of your questions, and you are happy with the final product.
We truly appreciate your support and can’t wait for the opportunity to serve you again.
-Flashbay Management
T
Teri L. Carter · 1 review · Verified · Experienced 2026-03-26 ·
★★★★★
Want to know how I REALLY feel??
Here's my brutally honest review: I'm so happy with the items I ordered, the service Rachel G. provided, and the ordering process! Rachel was so patient with me as I personally designed the blister pack insert cards to print and we went back and forth a few times on logo placement on the front. I highly recommend Flashbay products, and the final delivered products are top notch!
I ordered the Twister Go 16GB dual end USB drives for my union, and at work we've used them for drawstring bags and the print work on those bags was gorgeous, too!
Reply from Flashbay2026-03-31
Hello Teri,
This is what we love to hear!
It’s great to hear that Rachel was able to answer all of your questions, and you are happy with the final product.
We truly appreciate your support and can’t wait for the opportunity to serve you again.
-Flashbay Management
It was a great experience working with Flashbay for our company’s logo-branded products. I had the opportunity to work with Kevin Mun, who took the time to understand our requirements thoroughly. He collaborated closely with his team to deliver a product that met our expectations and we were very satisfied with the final result.
Overall, the quality of the product was excellent. Flashbay is truly a great choice for creating customized branded merchandise.
Amazing Customer Service - RJ helped me a lot when it came to designing a rubix cube for an event for my group. We went back and forth a lot about design and RJ and his team were always so fast to getting a preview for me!
Reply from Flashbay2026-03-31
Hello Tara,
This is what we love to hear!
It’s great to hear that RJ was able to answer all of your questions, and you are happy with the final product.
We truly appreciate your support and can’t wait for the opportunity to serve you again.
-Flashbay Management
T
The Westin San Diego Bayview · 1 review · Verified · Experienced 2026-03-23 ·
★★★★★
Marcus made the experience very easy…
Marcus made the experience very easy and seamless. He was also great at following up, as our hotel is very busy. It was great to have the constant communication going. The product themselves are amazing. Our clients and team love how easy it is to use the USBs. Thank you !
Reply from Flashbay2026-03-31
Hello The Westin San Diego Bayview,
It’s great to hear that Marcus was so helpful throughout the ordering process. I will make sure to pass this along to him.
We appreciate your business, and look forward to working with you next time!
-Flashbay Management
Matt was fast and very accommodating in his service and support, making it easy to submit my order. This is the third time I've ordered through you, and Matt was a decisive factor for this.
Reply from Flashbay2026-03-31
Hello Stefano,
It’s great to hear that Matt was so helpful throughout the ordering process. I will make sure to pass this along to him.
We appreciate your business, and look forward to working with you next time!
-Flashbay Management
S
Stanley · 3 reviews · Experienced 2026-03-24 ·
★★★★★
Due to all of the reviews that I have…
Due to all of the reviews that I have seen I would recommend anyone to Flashbay, They are very good at it.
Hello Catrina,
It’s great to hear that Olivia was so helpful throughout the ordering process. I will make sure to pass this along to her.
We appreciate your business, and look forward to working with you next time!
-Flashbay Management
Customer Service is important to me. I am a buyer for the City of Springfield for I deal with Vendors all day every day 5 days a week. Customer service is important and I had great communication regarding my order. Customer Rep Lane, who no longer is with your company, was fantastic. He was pleasant, friendly, professional and gave great customer service.
Reply from Flashbay2026-03-31
Hello Patti,
It’s great to hear that Lane was able to answer all of your questions, and you are happy with the final product.
We truly appreciate your support and can’t wait for the opportunity to serve you again.
-Flashbay Management
Helpful with our new design, and the quick response.
Reply from Flashbay2026-03-31
Hello Anderson-Marry Funeral Home,
We are glad you had an excellent experience working with us.
We look forward to working with you next time!
-Flashbay Management
Excellent Service and perfect execution and delivery!
Reply from Flashbay2026-03-19
Hello Umpqua Technologies,
We are glad you had an excellent experience working with us.
We look forward to working with you next time!
-Flashbay Management
Attentive and kind, a genuine pleasure to work with. Customer service was easy to work with as well as the proof process and the timeline in getting the items was outstanding! Exactly as expected with no hassles.
Reply from Flashbay2026-03-19
Hello Michelle,
We are glad you had an excellent experience working with us.
We look forward to working with you next time!
-Flashbay Management