At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.
Written by the business, not verified by us.
Is G2G legit?
G2G (www.g2g.com) has a 3.0 out of 5 rating on OK.one, based on 950 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-10-25.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the platform for its fast service, smooth transactions, and helpful support teams that resolve issues quickly. Many people find it to be a reliable marketplace for purchasing various digital items and game accounts.
Some reviewers were not happy with unreliable sellers, misleading listings, and frustrating dispute processes. A few consumers reported problems when promised items did not match descriptions or when support failed to assist. Additionally, people noted that filters for specific account features are missing, making it harder to find exact items.
Auto-generated from all reviews of this business. For reference only.
I placed an order with the seller,and we agreed that the order would be delivered within 30 minutes. Based on this agreement, I proceeded to place the order. However, it has now been over 15 hours, and the seller has not delivered the order nor provided any updates despite my attempts to contact them.
Reply from G2G2024-10-25
Thank you for bringing this issue to our attention as your feedback is instrumental to us. We are aware that you are facing some delay in the delivery of your order. As an open marketplace, we welcome all sellers and buyers whom are based globally to trade freely on our website. As such, the delivery time may be affected a few factors such as timezone differences, online status, server supply and demand, as well as the performance of individual sellers.
You may also reach out to the seller directly using the Chat function to check for stock availability prior to placing order.
Your order has been fully delivered and we have conveyed your feedback to the sellers to look into the reported issue so they may comply with delivery guidelines. Once again, please accept our apologies for the inconvenience this has caused you.
my order got cancelled due to delaying in order and transaction from local,leading to my the balances havent reach my G2G account or either refund back to my bank account
Reply from G2G2024-11-08
Thank you for contacting us. It appears that your payment has been confirmed and we have processed your order. Please do not hesitate to contact us if you require further assistance. Thank you.
Paid 21 euros for a key that didn’t work. Received a refund for 19 euros. Paid 2 euros for nothing which G2G does not want to refund. Pretty sure that is illegal.
Edit: full amount was refunded.
Reply from G2G2024-11-08
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your PayPal account. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with G2G will better reflect our commitment to your satisfaction.
This has to be the worst delivery time known to man. Took 5 whole days to receive the total amount of the delivery, I have never had to wait so long for a delivery in my entire life.
Reply from G2G2024-10-24
Thank you for bringing this issue to our attention as your feedback is instrumental to us. We are aware that you are facing some delay in the delivery of your order. As an open marketplace, we welcome all sellers and buyers whom are based globally to trade freely on our website. As such, the delivery time may be affected a few factors such as timezone differences, online status, server supply and demand, as well as the performance of individual sellers.
You may also reach out to the seller directly using the Chat function to check for stock availability prior to placing order.
Your order has been fully delivered and we have conveyed your feedback to the sellers to look into the reported issue so they may comply with delivery guidelines. Once again, please accept our apologies for the inconvenience this has caused you.
(Edit) staff finally did there job never had a issue till now 3 star cause wait time 5 star support tho took them a while to understand but that's okay good staff and kind overall
Reply from G2G2024-11-13
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your G2G account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with G2G will better reflect our commitment to your satisfaction.
I brought ingame money from this company, they promissed dilivery within 1 hour, it took them 3 days. and their coomunication was very very poor, multible times they just left my msg on read, not responding, and when they finally respond, they say "we working on it" witch does not insure me as a customer that my money is safe and im getting the product i payed for
Reply from G2G2024-10-24
Thank you for bringing this issue to our attention as your feedback is instrumental to us. We are aware that you are facing some delay in the delivery of your order. As an open marketplace, we welcome all sellers and buyers whom are based globally to trade freely on our website. As such, the delivery time may be affected a few factors such as timezone differences, online status, server supply and demand, as well as the performance of individual sellers.
You may also reach out to the seller directly using the Chat function to check for stock availability prior to placing order.
Your order has been fully delivered and we have conveyed your feedback to the sellers to look into the reported issue so they may comply with delivery guidelines. Once again, please accept our apologies for the inconvenience this has caused you.
I am I GOLD Ranked Buyer I did more…
I am I Silver Ranked Buyer I did more than 5000$ buying's in g2g I faced an issue with TripleA That I was using by mistake an Vpn in restricted country then they blocked me and asked me to contact them I did but they said you need to talk to g2g support and they talk to us so we can unrestricted you I live in Egypt and it's not restricted then why am I restricted??I can't use your site now for more than 3 weeks need you help please
Date of experience: September 24, 2024
got a refund [ moved to 3 stars ]
Reply from G2G2024-11-01
Thank you for your feedback. Our agent has reached out to you for more information but did not receive any response from you. As a result, we are unable to troubleshoot the underlying issue. If you have more information about the case please reply to our email accordingly. Thank you for your cooperation.
I didn't like it, waiting almost 8 hours to receive the product, if the advertisement says it's an hour it has to be an hour that's why I bought it from this seller and not from others who were off and cheaper. because it would supposedly be quick, I have nothing to do with the farmer if he doesn't have coins to sell at the moment. finally arrived
a tip, really plan on shopping how long it can take :) have nice night
Reply from G2G2024-10-18
Thank you for bringing this issue to our attention as your feedback is instrumental to us. We are aware that you are facing some delay in the delivery of your order. As an open marketplace, we welcome all sellers and buyers whom are based globally to trade freely on our website. As such, the delivery time may be affected a few factors such as timezone differences, online status, server supply and demand, as well as the performance of individual sellers.
You may also reach out to the seller directly using the Chat function to check for stock availability prior to placing order.
Your order has been fully delivered and we have conveyed your feedback to the sellers to look into the reported issue so they may comply with delivery guidelines. Once again, please accept our apologies for the inconvenience this has caused you.
I already got scammed for 30€ from this site, i bought discord nitro year subscription, after a month it went away, seller went offline and ignored me, second time i bought spotify for 6 months, after 1 month it went away, seller went offline and after a week he blocked me, i can't find any way to contact G2G to result this problem, also really bad chat system, it lags, takes long to load. You should really put some identification id on your sellers or something, only person i buy things from is Jim_Carry55, legit, fast, nice seller! :)
Reply from G2G2024-11-01
Thank you for reaching out and sharing your concerns. We understand how frustrating this situation must be for you. Since you have released the payment to the seller, it limits our ability to intervene in the matter. However, we want to assure you that we take these issues seriously and have already banned the seller from our platform.
Your feedback is valuable to us, and we are continuously working to enhance our buyer protection measures. If you have any further questions or need assistance, please don’t hesitate to let us know.
too long to receive, some sellers do this in 15 minutes flat.
Reply from G2G2024-10-14
Thank you for bringing this issue to our attention as your feedback is instrumental to us. We are aware that you are facing some delay in the delivery of your order. As an open marketplace, we welcome all sellers and buyers whom are based globally to trade freely on our website. As such, the delivery time may be affected a few factors such as timezone differences, online status, server supply and demand, as well as the performance of individual sellers.
You may also reach out to the seller directly using the Chat function to check for stock availability prior to placing order.
Your order has been fully delivered and we have conveyed your feedback to the sellers to look into the reported issue so they may comply with delivery guidelines. Once again, please accept our apologies for the inconvenience this has caused you.
It's only 2 stars because of the frustration I always experience ordering from g2g, I'm not sure why you allow your vendor's to put up a 10 or 20 or 30 min delivery when in reality that is just to get you to buy while they catch you in a pending for delivery loop for 5 hours with no way out of it, so while they go about their day.. my order was recived at 4pm with a delivery time of 30 minutes, im still here 3 hours later on the hook waiting..I really like using g2g but these little traps are pushing me towards using other sites who are more expensive but don't have me sitting around endlessly waiting 5 hours or longer for a delivery that was advertised as 30 minutes.. you shouldnt allow your vendor's to sit AFK catching people in the pending delivery trap.. it needs changing
Reply from G2G2024-10-14
Thank you for bringing this issue to our attention as your feedback is instrumental to us. We are aware that you are facing some delay in the delivery of your order. As an open marketplace, we welcome all sellers and buyers whom are based globally to trade freely on our website. As such, the delivery time may be affected a few factors such as timezone differences, online status, server supply and demand, as well as the performance of individual sellers.
You may also reach out to the seller directly using the Chat function to check for stock availability prior to placing order.
Your order has been refunded and we have conveyed your feedback to the sellers to look into the reported issue so they may comply with delivery guidelines. Once again, please accept our apologies for the inconvenience this has caused you.
Seller took 4 hours and was unresponsive in the chat
Reply from G2G2024-10-14
Thank you for bringing this issue to our attention as your feedback is instrumental to us. We are aware that you are facing some delay in the delivery of your order. As an open marketplace, we welcome all sellers and buyers whom are based globally to trade freely on our website. As such, the delivery time may be affected a few factors such as timezone differences, online status, server supply and demand, as well as the performance of individual sellers.
You may also reach out to the seller directly using the Chat function to check for stock availability prior to placing order.
Your order has been fully delivered and we have conveyed your feedback to the sellers to look into the reported issue so they may comply with delivery guidelines. Once again, please accept our apologies for the inconvenience this has caused you.
After waiting a hour for the First group, wiped on the first pull of dungeon, and 2 of the boosters immediately said “gg” and left the group. Another 30 minutes passed for another group to show up to pass the dungeon. Order number 45214327
Reply from G2G2024-10-18
Thank you for bringing this issue to our attention as your feedback is instrumental to us. As an open marketplace, we welcome all sellers and buyers whom are based globally to trade freely on our website. As such, the delivery time may be affected a few factors such as timezone differences, online status, server supply and demand, as well as the performance of individual sellers.
You may also reach out to the seller directly using the Chat function to communicate your expectation or any arrangement with your order.
Your have indicated that the order is fully delivered and we have conveyed your feedback to the sellers to look into the reported issue so they may comply with delivery guidelines. Once again, please accept our apologies for the inconvenience this has caused you.
It is good but sometime they are slow. The fees are too high as well.
Reply from G2G2024-10-07
We're sorry to hear about the trouble you've experienced. To address this issue promptly, please provide your order number or submit a report through our support system at https://support.g2g.com/support/tickets/new.
Thank you for your understanding and cooperation.
Not good enough, in 10h done same loot another grinder done in 5h, also broken very expensive crystal and had to exstend grind time to compensate!
Reply from G2G2024-10-18
Thank you for bringing this issue to our attention as your feedback is instrumental to us. As an open marketplace, we welcome all sellers and buyers whom are based globally to trade freely on our website. As such, the delivery of your order may be affected a few factors such as timezone differences, online status, server supply and demand, as well as the performance of individual sellers.
You may also reach out to the seller directly using the Chat function to communicate your expectation or any arrangement.
Your order has been fully delivered and we have conveyed your feedback to the sellers to look into the reported issue so they may comply with delivery guidelines. Once again, please accept our apologies for the inconvenience this has caused you.
Update 09/10/2024
They contacted me and confirmed proof, and i did withdraw my money finally from their website.
Update 05/10/2024
Support Team contacted me after making another Ticket #3672349, saying that my proof should be fullscreen without crop and uploaded it to proof gallery, waiting for their final response.
Update 04/10/2024
No response from admins or support team of G2G
That's an official scam there my friends, i do not suggest anyone to sell / buy anything at their website and that's a good lesson to take to never trust any third party websites such as G2G or any alternative
(What proves my case that they will never be able to respond to this review becuase they did scammed me with no reason given at all)
Update 03/10/2024
They fully ignored my case, (no one responding).
Update 02/10/2024
Contacted their BD Team, and they said problem should be fixed as soon as i send the proof it will be released, still waiting for their final response.
Update 29/09/2024: They closed my ticket acting like they really fixed the issue but problem still exist and nothing really happened for 3 days in row
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Sold an account for 880 USD
customer took the account no problems at all and my money kept in hold for 14 days
after 14 days it says your payment capability is disabled for no reason at all !
Support doesn't respond to my ticket and my money wasted on their website that way
Ticket #3655050
Reply from G2G2024-10-18
Thank you for contacting us about this issue. As the product you sold is of high value, we will require the complete proof of delivery as stipulated in our policy. Kindly refer to the email sent to you and follow the instructions to submit the proof of delivery. The safety and trust of this platform is of utmost importance and we are unable to compromise it. Nevertheless, if the complete proof is not provided, the payment will still be eventually released to you on the date as stated in our email. If you have new proof of delivery for submission, kindly respond to the email and our agent will be able to continue assist you.
Thank you for bringing this issue to our attention as your feedback is instrumental to us. As an open marketplace, we welcome all sellers and buyers whom are based globally to trade freely on our website. As such, the delivery of your order may be affected a few factors such as timezone differences, online status, server supply and demand, as well as the performance of individual sellers.
You may also reach out to the seller directly using the Chat function to communicate your expectation or any arrangement.
Your order has been fully delivered and we have conveyed your feedback to the sellers to look into the reported issue so they may comply with delivery guidelines. Once again, please accept our apologies for the inconvenience this has caused you.
They denied my appeal for a refund as i didnt recieve the product i purchased at the start but when I made this review they did refund it but its not good that you have to go this far for them to accept the appeal
Reply from G2G2024-09-27
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your payment source. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with G2G will better reflect our commitment to your satisfaction.
G2G is great, the problem is with the sellers. Be careful with these click bait scammers. Follow the old rule, if it looks to good to be true. Then it probably is. I purchased two accounts from two separate scammers and I got the same result from both scammers. First account made purchase on listed account. Scammer then says Gmail shut down email account and then pushing other accounts at me. That were garbage. The next scammer, same story different game. Found account I was interested in, sent message to seller and asked if account was available. His reply was yes available. I then made payment and as soon as it cleared suddenly google has shut down email account. Yeah right, this nothing more than a click bait scam. I just recently logged onto a Gmail account that I haven't accessed in over twenty years and it wasn't shut down.
Reply from G2G2024-09-23
We understand that you may have experienced some inconvenience regarding order 1726453002437DTWH. Please be assured that we have addressed this issue with the seller to prevent similar occurrences in the future.
Additionally, we are pleased to note that your issue has been resolved, as you have accepted the replacement from the seller. Thank you for your attention and patience in this matter.
I have had a pretty okay experience on g2g when purchasing accounts/items but there is one problem that they have which is you can still easily get scammed with them pulling the account back and having no repercussions because they just wait out the 14 day insurance I had this happen and I went to support and they basically said they can’t do anything because it’s out of the insurance date so now I am distrustful when buying accounts on the website. You really have to be careful when buying accounts
Reply from G2G2024-09-20
Thank you for bringing this issue to our attention. As the insurance which you and the seller agreed on during purchase has lapsed, we can no longer assist you to probe on the issue. However, you may still reach out to the seller directly if you have any queries in regards to your game account. Thank you.
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