About Gamesrocket.com
Data updated- Website
- www.gamesrocket.com
- Category
- Hobbies & Crafts
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 45% (22/49)
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Is Gamesrocket.com legit?
Gamesrocket.com (www.gamesrocket.com) has a 3.0 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. Opinions are polarized: 48% rate it 4 stars or higher while 45% give 1 star; The business has replied to 45% of negative reviews. Last updated 2026-08-10.
What people say
Really bad
Really bad. Do NOT buy any games here. SCAMMERS
Reply from Gamesrocket.com2020-12-16
Dear Costumer, we are sorry to hear, that you've had some bad experiences with out Shop. If there are still issues with your order, feel free to contact our contactservice. We are sure there is a solution we could find together.
PSN Card 50 €
PSN Card 50 €. Key valid.
trustworthy dealer
trustworthy dealer, uncomplicated purchase
Everything worked great
Everything worked great, and above all it was very quick and uncomplicated. I ordered the title and it arrived the next morning. Any time again.
very fast
very fast, all good
Code defect
ITS a Fake Shop because my Code was not confirm. This is a bad Shop!!!
Reply from Gamesrocket.com2020-12-16
Dear Mr. Cevik, we are sorry to hear not everything went well on here. If your problem still is not solved yet please feel free to let our costumerservice know.
good
nice one i think
impossible to dl empire earth part1 !!!
Reply from Gamesrocket.com2020-12-16
Dear Mr. Durand, we are deeply sorry to hear that you've had some troubles with your order. If those issues are not solves yet, please feel free to contact our costumer support. Please do not forget to provide us your order number.
Blank download page
Hi , well, ok I bought a game sometime ago that gamesrocket produced a download link and a key to insert during installation.. This was a while back , Im talking a couple of years lul.. Well I wanted to play it again but the download link leads to a blank page, I emailed them a few days ago about it but theres been no response... I know its an old game but please respond, cheers All the best
Only got half of my order
Only got half of my order, Support didn't answer within a day.
Reply from Gamesrocket.com2020-12-16
Dear Costumer, we are sorry to hear your were not satisfyed with you shopping experience. If you problem still is not solved yet. feel free to contact us again. Please do not forget to provide us your order number.
The site is not loading
First of all sorry for my bad english. I wait until 10 minutes and the code isnt there. I made many trys but it isnt working. Please help me. Mfg Noah Backes
Reply from Gamesrocket.com2020-12-16
Dear Mr. Backes, we apologize those circumstances. If you are still having trouble, please contact our service team by providing your order number.
No instant delivery!!
Reply from Gamesrocket.com2020-12-16
Dear Mr. Ritter, we hope everything turned out for its best meanwhile. In case not, please feel free to contact our service team.
Dauert zu lange und lästige Verifikation
Zum dritten mal in Folge, ist eine Verifizierung nötig, obwohl dies angeblich nur einmalig erforderlich sein sollte. Die Wartezeiten sind sehr lang. zwischen 5 und 30 Stunden und nicht wie beworben 5-30 Minuten. Kommunikation findet nicht statt, auf Anfragen wird nicht geantwortet. es gibt lediglich einen Bot auf der Website, der jedoch keinerlei Nutzen hat, da dieser lediglich die leeren Versprechen wiederholt. Die Preise gut und man bekommt irgendwann auch mal seine Ware (daher 2 Sterne). Aber im direkten Vergleich zu anderen Händlern dieser Art, kann ich keine Empfehlung aussprechen. You have to go through verification process over and over again, even though they say that it is a one time thing. Therefore you have to wait for your order way too long. from my experience 5-30 hours instead of the 5-30 minutes that have been advertized. Thre is absolutely no communication and I never got a reply to my questions send to the support. Thre simply is an automated bot on the website which doesnt help at all and simply repeats the false advertisement. The prices are good and at some point you will get what you bought, but overall I cant recommend this shop.
Reply from Gamesrocket.com2020-12-16
Sehr geehrter Kunde, wir bedauern es, dass hier nicht alles zu Ihrer Zufriedenheit abgelaufen ist. Vielleicht hier noch einige Worte bezüglich der Verifizierung: Ein Online-Shop muss sich und vor allem seine Kunden vor Internetbetrug schützen. Es gibt nicht wenige Fälle bei denen Accounts übernommen und mit ihnen fröhlich eingekauft wird. Uns ist bewusst, dass es für ehrliche Kunden ein weiterer Schritt ist, bevor sie an ihre Ware gelangen, doch nehmen wir diesen Schritt in Kauf, um unsere Kunden zu schützen. Wir hoffen daher auf Ihr entsprechendes Verständnis. Sollte es hier noch Fragen oder Anmerkungen geben, ist unser Kundendienst gern weiterhin für Sie da.
Thanks for communication
very long time befor sending
It take 5 days to send a psn code. Questions won't be answer in time. My first and last time order at gamesrocket.
Reply from Gamesrocket.com2020-12-16
Dear Butch, we are deeply sorry to hear that you have made bad experiences with our shop. We hope everything turnes out for its best meanwhile. If there are still problems our questions left, we would like to invite you to our costumersupport.
Download didn't work -.- wasted money
Reply from Gamesrocket.com2020-12-16
Sehr geehrter Herr Langer, sollte es hier noch Probleme geben, würden wir Sie gern bitten, sich unter Angabe Ihrer Bestellnummer noch einmal an unseren Kundendienst zu wenden. Wir sind uns sicher, dass sich hier eine gemeinsame Lösung finden lässt.
Never again...
Waiting for the last purchase.... Doesn't react on so many messages...100% the last purchase, I've made..
Reply from Gamesrocket.com2020-12-16
Dear Costumer, we are sorry to hear about your bad experience. We have double-checked your order and are able to tell you the following: Unfortunately it is not possible to buy value cards in such a high amount. If there are questions left on that, please contact our service team.
Took a long time (email issues), finally delivered
This is the 2nd review. It took 2 weeks for Gamesrocket to answer multiple support requests, they had horrible email issues and were unable to send mails. Afterwards they offered to continue the deal or cancel / refund. I went for "order" and got the working code one day later. Gamesrocket should at least display a message on their website / update the chatbot during a time of software issues, otherwise they risk loosing customers.
fast delivery and no problems.
fast delivery and no problems. would buy again on Gamesrocket