Giant Bike Spares (www.giantbikespares.com) has a 4.9 out of 5 rating on OK.one, based on 10 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; 4 of them were added in the last 12 months. Last updated 2026-08-10.
I am immensely impressed by these guys! I could not find my giant bike listed on their website, so I reached out to their email address, to receive a response within a couple of hours. After a brief email conversation, Elaine ensured my model was listed and available to view parts for! So impressed. These guys will be my first-stop for any future parts I need. Thank you so much, Elaine, 💜
Super quick to deliver and outstanding after sales support! I broke the ebike lock on my Giant Fastroad e2+ and was able to source on from Giant spares. It was a special order, but it was shipped in record time. Unfortunately the Australia Post truck caught fire, after a emailing the Giant support number, they sprung into action, posted another lock and claimed it through Royal Mail. Thank you kindly for all your help!
Needed a 7mm saddle rail for my wife’s road bike I couldn’t find one anywhere Found this site, found the part ordered arrived the next day perfect What a great site and very fast delivery
So hard to get parts nowadays but this company is excellent. I only took a star off as the part i got did not have the measurement reading on the seat post like my original seat post
EXCELLENT PEOPLE TO DEAL WITH CURTIOUS AND PROMPT. I WOULD RECOMMEND THEM TO ANYONE WICH I DO.IM FTOM CANADA AND NONE OF THE LOCAL BIKE SHOPE FOR GIANT SEEM TO GET ANYTHING. TRUST ME THESE GUYS ARE LEGIT AND QUALITY.
They are a wonderful company to deal with. I was having problems getting the free hub I needed, I spoke with them and they couldn’t have been more helpful. Really friendly and helpful. Will without doubt be using these again
I found every single component I needed to renew my Giant Propel. Prices are amazing too. Delivery was extremely fast. This is how you imagine a service provided by professionals.
Quick delivery. Great service.
Good customer support and prompt shipping. I contacted customer support about a delayed order (because an item was out of stock). Response back within a few hours and the other items received the next day. Very pleased!
Delivered very fast. Great company.
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