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Hobbies & Crafts

Giftcards.com

201 reviews

4.1201 reviews
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About Giftcards.com

Data updated
Website
www.giftcards.com
Category
Hobbies & Crafts
Location
United States · Pleasanton
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
97% (36/37)
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Is Giftcards.com legit?

Giftcards.com (www.giftcards.com) has a 4.1 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 78% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 97% of negative reviews. Last updated 2026-08-10.

What people say

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Mrs I · 1 review · Experienced 2026-06-25 ·

This is a scam they took $155 dollars…

This is a scam they took $155 dollars from me and I have no visa gift card. I will not stop until this business is closed.

Reply from Giftcards.com2026-06-27

Hello there, We’re really sorry to hear about your experience, and we understand how concerning this must be for you. This is not the service we aim to provide, and we’d like to help get this resolved as quickly as possible. Please check your email for a message from [email protected], as we’ve reached out to securely gather your information so we can investigate your order and assist you further. We truly want to make this right. Regards, Maurice V. Giftcards.com **UPDATE FROM GIFTCARDS.COM 06/30/2026** We're sorry we couldn't contact you. We sent you an email from [email protected] asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(877) 944-3822; our team will help you. Maurice V. Giftcards.com

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Jackie · 1 review · Experienced 2026-06-26 ·

VULNERABILITIES with these gift cards!

Please be aware of severe security and policy vulnerabilities with these gift cards. Despite keeping my physical cards stored in a locked safe, the numbers were compromised and used fraudulently through Google. Because the theft went unnoticed for over 60 days, the company refused all compensation requests. I strongly advise against purchasing this product; the cards are not secure, and consumer protections are nonexistent after 60 days.

Reply from Giftcards.com2026-06-27

Hello Jackie, We’re very sorry to hear about your experience and understand how concerning this situation must be. The security of our products and the protection of our customers are extremely important to us, and we would like the opportunity to review this further and assist you. Please check your email for a message from [email protected], as we have reached out requesting additional information so we can investigate this matter and work toward a resolution. We’re here to help and will do our best to support you. Regards, Maurice V. Giftcards.com **UPDATE FROM GIFTCARDS.COM 06/30/2026** Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service. Maurice V. XXXXTeam.

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Pam Hatch · 1 review · Experienced 2026-06-20 ·

It's a little tricky with your bank or…

It's a little tricky with your bank or credit card, I highly recommend using paypal as your payment option. Quick and simple, and I love earning points. In addition they ask you to leave a review for free gifts at the end, DON’T DO IT. They just push you a bunch of junk mail and scam offers.

Reply from Giftcards.com2026-06-23

Dear Pam, We have read your review and appreciate you sharing both the positive and concerning aspects of your experience. We know it can be frustrating when certain payment methods feel more complicated than expected, and we are glad to read that PayPal worked smoothly for you. At the same time, we take your concerns about follow-up emails and perceived unwanted offers very seriously, as we aim to provide a clear and trustworthy experience without causing any inconvenience. We would like the opportunity to review this further and ensure everything aligns with your expectations. Please check your email for a message from [email protected], as we have reached out to securely gather your information and assist you further. Warm regards, Josh R. Giftcards.com **UPDATE FROM GIFTCARDS.COM 06/28/2026:** Hello Pam, we're sorry we couldn't contact you. We sent you an email from [email protected] asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you. Warm regards, Josh R. Giftcards.com

D
David Quintanilla · 1 review · Experienced 2026-06-23 ·

Love this site

Reply from Giftcards.com2026-06-23

Hello David, Thank you for your feedback and for the kind words about our site, we truly appreciate it! I’m glad to hear you’re enjoying your experience so far, and we’d love the opportunity to assist you further and make it even better. Please check your email for a message from [email protected] so we can securely gather a few details and continue helping you. We’re here for you and happy to assist with anything you need! Regards, Maurice V. Giftcards.com **UPDATE FROM GIFTCARDS.COM 06/27/2026** We're sorry we couldn't contact you. We sent you an email from [email protected] asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(877) 944-3822; our team will help you. Maurice V. Giftcards.com

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Jim Hale · 10 reviews · Experienced 2026-05-25 ·

It is easier once you are in their…

It is easier once you are in their system. You don't have to upload pictures and blood type of next of kin.

Reply from Giftcards.com2026-06-23

Dear Jim, We have read your review and appreciate you sharing your experience with us. It’s great to know that the process feels easier once you are set up in our system, as we strive to make repeat experiences as smooth as possible. We also understand and appreciate your candid feedback, and we will continue working to keep the process straightforward and user-friendly for all our customers. Warm regards, Josh R. Giftcards.com

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betty tiethoff美国 · 2 reviews · Experienced 2026-06-23 ·

Giftcards.com - Simple and Easy

Giftcards.com makes is so easy to prep and send gifts literally around the world. I don't procrastinate in gift-giving, but most of my recipients prefer to get their own things, so sending the e-cards has definitely been a timesaver for me!

Reply from Giftcards.com2026-06-23

Hello Betty, Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Giftcards.com has made it easy and convenient for you to send gifts around the world, especially when your recipients prefer the flexibility of choosing their own items. It’s great to know our e-gift cards are helping save you time while still making your gifting thoughtful and seamless. If you ever need assistance or have any questions, we’re always here to help. We truly appreciate your support! Regards, Maurice V. Giftcards.com

T
Tracy Brown · 7 reviews · Experienced 2026-06-21 ·

Easy to use and helpful

Reply from Giftcards.com2026-06-22

Dear Tracy, We have read your review and truly appreciate your kind feedback about how easy and helpful you found our platform. It’s great to know we were able to provide a simple and supportive experience for you. Warm regards, Josh R. Giftcards.com

T
Teri Massey · 1 review · Experienced 2026-06-22 ·

Simple and Fast

The website and ordering process was easy, quick, and pain free. Great option for last minute gifts or business incentives programs.

Reply from Giftcards.com2026-06-23

Dear Teri, We have read your review and are so pleased to know that you found the website and ordering process easy, quick, and hassle-free. It’s great to know that our platform could meet your needs, especially for last-minute gifts and business incentive programs, where convenience and speed are so important. We truly appreciate you taking the time to share your experience with us. Warm regards, Josh R. Giftcards.com

s
sam · 1 review · Experienced 2026-06-21 ·

easy as hell

Reply from Giftcards.com2026-06-22

Dear Sam, We have read your review and are glad to know that you found the process extremely easy to use. We appreciate your straightforward feedback and are happy that your experience was a positive one. Warm regards, Josh R. Giftcards.com

S
Shaun Golemba · 2 reviews · Experienced 2026-06-22 ·

Seamless and easy

I needed to get an e-gift card to my niece ASAP. It was seemless and easy.

Reply from Giftcards.com2026-06-23

Dear Shaun, We have read your review and are delighted to know that your experience sending an e-gift card was seamless and easy, especially given the urgency. Knowing that we could help you quickly deliver a gift to your niece means a lot to us, and we appreciate you choosing our service for such an important moment. Warm regards, Josh R. Giftcards.com

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Jeorgia Harris · 1 review · Experienced 2026-06-22 ·

Quick and easy

Reply from Giftcards.com2026-06-23

Dear Jeorgia, We have read your review and are glad to know that you found the process quick and easy. Providing a simple and efficient experience is something we focus on, and we appreciate you taking the time to share your feedback with us. Warm regards, Josh R. Giftcards.com

K
KK · 2 reviews · Experienced 2026-06-22 ·

3rd time using

3rd time using - very easy. Thanks!

Reply from Giftcards.com2026-06-23

Hello, We have read your review and are so pleased to know that your third experience with us was just as easy as the others. It’s always rewarding to know that our returning customers continue to find value and convenience in our service. Thank you for your continued trust and support. Warm regards, Josh R. Giftcards.com

s
sukumar mokkarala · 1 review · Experienced 2026-06-22 ·

excellent.

Reply from Giftcards.com2026-06-23

Dear Sukumar, We have read your review and truly appreciate your feedback. It’s wonderful to know that you had an excellent experience, and your support means a great deal to us. Thank you for taking a moment to share your thoughts. Warm regards, Josh R. Giftcards.com

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Laura Brown · 1 review · Experienced 2026-06-21 ·

Always quick

Always quick, easy and convenient when ya need a quick giftcard but unable to hand deliver. Love it!! Laura

Reply from Giftcards.com2026-06-22

Dear Laura, We have read your review and truly appreciate your kind words about how quick, easy, and convenient our service is, especially when you need to send a gift card but cannot deliver it in person. It’s wonderful to know that you love using our platform, and we’re grateful for your support. Warm regards, Josh R. Giftcards.com

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Rhonda Kirkland · 1 review · Experienced 2026-06-21 ·

The gift card was easy to find on the…

The gift card was easy to find on the website and the purchase process was flawless. It takes 15 minutes for the recipient to receive the card. I have not received and emails to inform me that I purchased the card or she has received.

Reply from Giftcards.com2026-06-22

Dear Rhonda, We have read your review and appreciate your feedback about the ease of finding and purchasing a gift card, as well as the fast delivery time for the recipient. We also understand your concern about not receiving email confirmations, and we truly value you bringing this to our attention as we continue improving the overall experience. Thank you for sharing your experience with us. Warm regards, Josh R. Giftcards.com

T
Trena · 2 reviews · Experienced 2026-06-21 ·

Couldn't Get What I Really Wanted

I live in a rural area and nearby towns are small too. I just wish you had gift cards for my area. I wish you had fast food places like A&W, Dairy Queen, & Taco Bell for $15 to $20 that could be sent to physical addresses with birthday pictures on them. Used chat and it was fine. Just couldn't get what I really wanted and needed.

Reply from Giftcards.com2026-06-22

Dear Trena, We have read your review and truly appreciate you sharing your experience, as well as your thoughtful suggestions regarding the availability of gift cards for rural areas and smaller nearby towns. We understand how important it is to have access to specific brands like A&W, Dairy Queen, and Taco Bell in the price range and format you described, especially with options for physical delivery and personalized birthday designs. While we’re glad to know that your chat experience was positive, we also recognize your disappointment in not finding exactly what you needed. Your feedback is very valuable to us, and we will continue working to expand our offerings and improve our services to better meet the needs of all our customers. Warm regards, Josh R. Giftcards.com

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Monique · 2 reviews · Experienced 2026-06-21 ·

Love this site

Love this site, it is my go to for gifts for family far away. Especially when I need a last minute save.

Reply from Giftcards.com2026-06-22

Dear Monique, We have read your review and are delighted to know that our site has become your go-to option for sending gifts to family far away, especially when you need a last-minute solution. It means a lot to us that we can help make gifting easier and more convenient for you. Warm regards, Josh R. Giftcards.com

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Dwrdii · 1 review · Experienced 2026-06-21 ·

fast and easy

Reply from Giftcards.com2026-06-22

Dear Dwrdii, We have read your review and are glad to know that you found our service fast and easy to use. Your feedback is greatly appreciated, and we’re happy to have made your experience a smooth one. Warm regards, Josh R. Giftcards.com

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Deven Ortiz · 1 review · Experienced 2026-06-20 ·

Fast and easy

Reply from Giftcards.com2026-06-21

Hello Deven, Thank you so much for your kind review! We’re thrilled to hear that you found the process fast and easy, as that’s exactly the experience we strive to provide for all our customers. If you ever need assistance or have any questions in the future, please don’t hesitate to reach out. We’re always here and happy to help! Regards, Maurice V. Giftcards.com

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Greta Wilson美国 · 1 review · Experienced 2026-06-20 ·

I had issues trying to place the order

I had issues trying to place the order. No fields were open in order to put recipient's information. I also had to try three different payment methods due to the fact it stated that some credit cards won't allow you to buy gift cards. This was a headache. I won't purchase from this site/app again.

Reply from Giftcards.com2026-06-21

Dear Greta, We’re sorry to read about the frustrating experience you had while trying to place your order, especially with the recipient fields not appearing and the difficulty encountered when attempting multiple payment methods. We know how important it is for the process to be smooth and straightforward, and we regret that this was not the case for you. Some card issuers do place restrictions on gift card purchases, but we understand how inconvenient it can be to navigate that without clear guidance. We would appreciate the opportunity to look into this further and help make things right—please check for an email from [email protected], as we’ve reached out to gather additional details so we can better assist you. Warm regards, Josh R. Giftcards.com **UPDATE FROM GIFTCARDS.COM 06/23/2026:** Hello Greta, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service. Warm regards, Josh R. Giftcards.com