Golfballs.com (www.golfballs.com) has a 4.6 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 20% of negative reviews; 39 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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LS · 2 reviews · Experienced 2026-07-08 ·
★★★★★
Very disappointed
Very disappointed. They did not properly pack the product and the golf balls were in a crushed box. Unfortunately, this was a gift. I emailed the company right away but haven't heard back...
Update: heard back from the company and they sent me a new box, properly packaged, however it came after the party so I couldn't use it for the gift. Most disappointing is they haven't said they will correct their packaging issues, they just say that's how they do it. Don't order from them!
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Nick Mandich · 1 review · Experienced 2026-07-08 ·
★★★★★
Matt did a fantastic job with handling…
Matt did a fantastic job with handling my order and returns. Great company, easy to deal with and quick communications! A+!!
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Aaron Syrus · 1 review · Experienced 2026-06-26 ·
★★★★★
I ordered golf balls that are supposed…
I ordered golf balls that are supposed to have a certain imprint and only two out of the 12 had those. Terrible experience what a waste of money would not buy from this company again, hopefully anyone reads this will understand and not use this company. They are trash
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Pat · 2 reviews · Experienced 2026-06-10 ·
★★★★★
Quick order - Pick up
Quick order, seemed professional enough, proofs came and looked good, got a Mix of Golf Balls, Poker Chips, and gloves.
Then communication stopped, I had to track the order down, went to the physical address just prior to the event, and was let down with lack of ownership, quality, and overall experience, the poker chips and gloves looked good the golf balls were a bit blurry not terrible. The did not inform me the order was completed, the website did not update the status, once I collected them up, the shipping was as much as the order to make it in time for the event, epic fail.
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Jay Frederick · 1 review · Experienced 2026-06-03 ·
★★★★★
Blurry, Off-Center, and No Response
I have never left a negative review in my life, but this experience was so bad that I felt obligated to warn others.
I ordered four dozen custom logo golf balls that were supposed to be used as customer giveaways. Instead, I received what looks like a rushed, low-quality print job that I wouldn’t proudly hand to anyone.
The proof showed a clean, professional logo placement. The actual product arrived with the logo noticeably off-center relative to the Titleist branding. On top of that, the logo itself is blurry, lacks detail, and the colours are washed out and lifeless. It honestly looks nothing like what I expected based on the mockup.
The most impressive part of this entire transaction was how quickly they managed to get it wrong. I placed the order Monday morning and it shipped Monday afternoon. While some companies take pride in quality, this felt like a race to get the product out the door before anyone had a chance to notice the problems.
Quality control appears to have been completely absent. I struggle to believe anyone actually looked at these golf balls before they were packaged and shipped. Had they done so, the alignment and print quality issues would have been obvious immediately.
To make matters worse, I’ve sent three separate emails and have received absolutely no response. No explanation. No acknowledgment. Nothing.
The most frustrating part is that we invested in custom-branded golf balls because we take pride in our company’s image. Instead of receiving a product that reflects our brand professionally, I’m left with four dozen golf balls that I don’t want to give to customers and don’t even want to use myself.
The entire experience has been disappointing from start to finish. Poor print quality, poor attention to detail, and nonexistent customer service. If you’re considering ordering custom logo golf balls from this company, I strongly recommend looking elsewhere.
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Alexis Dennis · 1 review · Experienced 2026-05-08 ·
★★★★★
Excellent Service and experience!
Working with Tyler at Golfballs.com is always a great experience. He proactively reaches out when it’s time for us to place an order and consistently brings fresh ideas to the table. The service is quick, easy, and highly proactive. I would definitely recommend working with them.
Reply from Golfballs.com2026-05-11
Thank you for sharing your experience, Alexis! We appreciate your business!
Matthew is top-notch. The kind of customer service you hope to get when purchasing products in 2026.
Highly recommend Golfballs.com and Matthew!
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Tim Henderson · 4 reviews · Experienced 2026-01-24 ·
★★★★★
ordered custom golf balls from…
ordered custom golf balls from golfballs.com. printing quality was great and delivery fast. website easy to use but had a minor glitch on mobile. prices fair for custom stuff. overall very satisfied
Reply from Golfballs.com2026-01-30
Thanks for sharing your experience, Mr. Henderson. We appreciate your business!
Outstanding customer service! ⭐⭐⭐⭐⭐
Aubrie was absolutely amazing to work with and went above and beyond every step of the way 🙌 Even when I felt like throwing in the towel, she stayed positive, patient, and fully committed to getting the design just right 💪🎨 Her attention to detail, responsiveness, and dedication truly stood out 👏
The final product exceeded my expectations and turned into a beautiful, meaningful gift for my nephew, who was drafted into the Baltimore Orioles organization ⚾🧡🖤
Thank you, Aubri Arabie, for such an incredible experience — you are truly appreciated! 🙏✨
Reply from Golfballs.com2026-01-19
We appreciate you sharing your experience. We strive to exceed expectations and are thrilled that the end product did just that. Thank you so much for your business. We hope to serve you again soon!
I had made contact with Graeme, at golfballs.com, about items for our Twilight Wish CT Golf tournament. He walked me through the process required to have items logo’d. He was very courteous, knowledgeable and helpful. We purchased logo golf balls and logo tee/marker packages. The items were a hit. I would definitely recommend Graeme and golfballs.com
Reply from Golfballs.com2025-10-06
We're thrilled that we were able to help make your event a success! Thanks for sharing!
My rep, Matthew LaGrange was awesome! He actually returned an email to me in the evening from home after work. He allayed my fears, and the golf balls arrived in time for the big outing.
Reply from Golfballs.com2025-10-02
Thank you, Paul! We're thrilled we were able to come through in the clutch for your big outing. Hope it was a success!
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Jeff Carrithers · 1 review · Experienced 2025-09-30 ·
★★★★★
Expected a nice readable logo - Issue Resolved
Expected a nice, readable logo like the previous order, but when received they were much smaller than the previous order. Was told the company stopped making them larger. You could not even make out our name. The order was on time, and everything else was fine.
UPDATE: October 4-5, 2025 from Natasha. She offered a solution, and I countered with something slightly different; she agreed. She was very interested in the problem and how we could work together to resolve the issue. I was very pleased with her professionalism. My company will be using golfballs.com once again.
Reply from Golfballs.com2025-10-09
Thank you for allowing us to fix the issue., Jeff. We appreciate your willingness to work with us and are thrilled that we were able to reach a point where you were satisfied. We appreciate your business!
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Tom Lichti with Cadence Team · 1 review · Verified · Experienced 2025-09-30 ·
★★★★★
Your employee that I worked with Colin…
Your employee that I worked with Colin Duplechain was great and very helpful
Reply from Golfballs.com2025-10-01
We're thrilled that Colin was able to help - thanks for your business!
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Paul · 1 review · Verified · Experienced 2025-09-30 ·
★★★★★
Great Experience
Scott and the team at golfballs.com have consistently provided quick service, quality products, reasonable prices and an overall experience that has kept me from searching for another option for many years.
Reply from Golfballs.com2025-09-30
Thank you Paul, we appreciate your continued business!
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John Harrison · 1 review · Verified · Experienced 2025-09-23 ·
★★★★★
the sales person was very helpful
the sales person was very helpful, kept up with my emails showing the logo that we wanted and ordered and delivered faster than anticipated. Good experience
We recently had our 1st golf charity tournament and the sales team at golfballs.com was outstanding. They helped through every part of the process, provided more than reasonable prices and were a pleasure to work with.
Reply from Golfballs.com2025-09-26
We know that planning a golf tournament can be daunting so we're thrilled that we played a small part in making it a success! We appreciate your business!
Scott and his team have assisted me for a few years with supplies/prizes for a corporate event. They have been very knowledgeable and helpful with any request. I definitely enjoy working with them as they make the process easy and are quick to satisfy my requests.
Reply from Golfballs.com2025-09-24
Thanks for sharing your experience, Tony. We appreciate your business!
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Nick D. · 1 review · Verified · Experienced 2025-09-24 ·
★★★★★
The communication and customer service…
The communication and customer service was amazing. They stand by the quality of their product and service as well.
Reply from Golfballs.com2025-09-25
Thank you for sharing, we appreciate your business!
From first contact with super agent Tyler to on time delivery of perfectly produced golf balls and imprinted towels, everything went smoothly and efficient. This is a quality organization. You can definitely count of Golfballs.com for your personalized golf gear. Will definitely do business with them again.
Reply from Golfballs.com2025-09-23
Wow, thanks Bonnie! Can't wait to do business with you again soon!
