The service centre in Nigeria provides…
The service centre in Nigeria provides excellent service, and we appreciate the support.
About Growatt
Data updated- Website
- www.growatt.com
- Category
- Utilities
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 193 reviews
- Replies to negative
- 62% (73/117)
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About this business
Growatt is funded in Shenzhen in 2011,we are a new energy enterprise dedicated to the R&D and manufacturing of PV inverters, Energy Storage and EV Charger as well as Smart Energy Management. our vision is to build the World’s LargestIntelligent Sustainable Energy Ecosystem for Human Kind. Today, Growatt is already the global No.1 residential inverter supplier and also one of the world's top four suppliers of PV inverters and storage hybrid inverters.
Written by the business, not verified by us.Is Growatt legit?
Growatt (www.growatt.com) has a 3.6 out of 5 rating on OK.one, based on 371 user reviews collected here. It is listed under Utilities and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 27% give 1 star; The business has replied to 62% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the staff for being exceptionally professional, friendly, and efficient at quickly resolving various technical issues during onsite visits or remote calls. People deeply appreciate the swift communication channels and the extremely helpful guidance provided by technicians who patiently walk them through troubleshooting procedures. Some reviewers were not happy with product durability, noting that certain hardware components failed unexpectedly or became unstable over time. Additionally, some individuals experienced frustratingly long delays when waiting for scheduled repair appointments or struggled to receive timely responses from customer support teams.
Auto-generated from all reviews of this business. For reference only.What people say
Growatt is reliable product and I…
Growatt is reliable product and I recommend it for all my customers in nigeria
Outstanding technical support from Growatt
I rarely leave reviews, but I felt Growatt deserved one after the excellent support I received today. I contacted their UK support number about a problem with my SPH hybrid inverter, which was severely limiting battery charging and discharging when four batteries were connected. My call was answered within minutes, and after explaining the problem, a technician contacted me via WhatsApp within half an hour. They remotely upgraded the system and completely resolved the issue. The whole process took just over an hour from my initial call. I was genuinely impressed by how quickly and efficiently everything was handled. This is actually the second occasion I’ve needed technical assistance from Growatt, and both experiences have been excellent. The service went well beyond my expectations. It’s reassuring to know that such knowledgeable and responsive technical support is available. Thank you to Lingxuan and the Growatt team. Excellent customer service!
Growatt is a very reliable product and…
Growatt is a very reliable product and i recommend it for all my customers in Nigeria
Jianye was amazing.
Jianye was amazing. Quick remedial and helped me set up the new App too. Thank you very much.
Awesome experience with the Growatt…
Awesome experience with the Growatt Brand and its after sales support team.
Excellent customer service
Excellent customer service! I will recommend anytime…
Growatt experience is the best in…
Growatt experience is the best in renewable energy (solar) and their after sale support services is on point at all times Kudos to the team
The service center has been incredible
The service center has been incredible, the swiftness has efficiency has been top notch but i will love if the company can make there products more rugged. Thanks
Growatt for life
Swift response even outside working hours
The service is fine and the Engineers is professional enough. He is just very good at his job.
The service is fine and the Engineers have been supportive. Thank you fo the good service.
Their monitoring and support services…
Their monitoring and support services are brilliant
Growatt product is dependable
Growatt product is dependable, highly efficient with optimum performance above all is budget friendly.
I have installed a lot of Growatt…
I have installed a lot of Growatt inverters from 3kva to 100kva, the two units of 100kva have been working fine without any form of fault since commissioning of the systems.
Great customer service…high quality…
Great customer service…high quality product.
Customer service satisfaction
I like that growatts has so many walk in stations for customer support. The brand is very intentional about their customers satisfaction. I have been at two different stations and I got my system fixed within the expected timeline.
I have raised quwery of data logger on…
I have raised quwery of data logger on Thursday 15-oct and 16-oct same quwery related to purchasing of data logger and also I called at your after sales number your one person asking me to wait 30 then contact us we will give u a accurate amount of data logger when after 1 hour I called at your after sales your another team member is saying that sales department remain closed on Saturday and Sunday and also he cut of call without answering me properly we are not satisfied with your service at that moment....
Awesome product and reliable service
One of the best Solar and Inverter…
One of the best Solar and Inverter products I have used in my 16 years in the industry, I have installed few of the in my customer site and the are functioning well.
Actually all the products are 99%…
Actually all the products are 99% efficiency and I urge the company to keep improving their products
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