Hyperlite LED (www.hi-hyperlite.com) has a 4.6 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Home Services and its reputation is excellent. 88% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Hi John, Thank you for the great review! We're thrilled to hear that you're very impressed with the lights. We truly appreciate you choosing Hyperlite! Best regards, The Hyperlite Team
I was having an issue with my lights and with the help of the support team I was able to resolve the issue. Hexagon lights work flawlessly. I would recommend this product to everyone. I am about to place my second order.
Hi there, Thank you for sharing your experience! We're thrilled to hear that our support team was able to help resolve the issue and that your hexagon lights are now working flawlessly. It means a lot that you would recommend us to everyone, and we're excited to hear you're about to place your second order. That's the best compliment we could receive. We truly appreciate you choosing Hyperlite! Best regards, The Hyperlite Team
Items shipped quickly. Fairly easy to install. Look great.
Hi Eric, Thank you for the great review! We're thrilled to hear that your items shipped quickly, installation was fairly easy, and they look great. We truly appreciate you choosing Hyperlite! Best regards, The Hyperlite Team
Create product fast delivery looks cool.Everybody loves it.\nWomen , faster and easier to go to the v or we harder for ice and violent rights to her women to ban books
Thank you for taking the time to leave a review. We're glad to hear that you like the product, that delivery was fast, and that everyone loves it. It's always great to hear that our lights are making a positive impact! However, we believe part of your message may have been intended for a different topic. If there's anything specific about your Hyperlite product that we can assist you with—such as installation, usage, or support—please don't hesitate to reach out to us directly at [email protected]. We appreciate your business and look forward to helping you with any lighting needs in the future! Best regards, The Hyperlite Team
Product was everything I expected. The experience was very good 👍.
Hi Chad, Thank you for the great review! We're thrilled to hear that the product met your expectations and that you had a very good experience with us. We truly appreciate you choosing Hyperlite! Best regards, The Hyperlite Team
The product is excellent, the timing on delivery exceeded expectations. We will continue to order Hyperlite lights.
Hi John, Thank you for the excellent review! We're thrilled to hear that you're happy with the product and that delivery exceeded your expectations. We truly appreciate your continued trust and look forward to serving you again in the future. Best regards, The Hyperlite Team
The lights are great. Easy to install and they prove exceptional light in my shop.
Hi JR, Thank you for the great review! We're thrilled to hear that the lights are working well in your shop and that you found them easy to install with exceptional brightness. We truly appreciate you choosing Hyperlite! Best regards, The Hyperlite Team
The sign itself is great. Trying to use the software to customize and do things on it, well, instructions would be nice. Not just general set up. Product is working fine, just wish there was more info on how to use it to its potential.
Thank you for your review, Michael. We're glad to hear you're happy with the sign itself. We understand your frustration regarding the lack of detailed instructions for the software. While we provide setup guides, we recognize more comprehensive information on customization would be helpful. We are currently working to create more in-depth resources, including detailed guides and FAQs, which will be available on our website soon. In the meantime, our support team is available to assist with any specific questions you have about using the software to its full potential. We appreciate your feedback and hope you continue to enjoy your product.
Bought these on special, very easy to install and work very well. Took longer to peel the plastic off the lights than it do to put them up, lol
Hi Rudy, Thank you for the great review! We're thrilled to hear that you snagged them on special, found them very easy to install, and that they work very well. We also got a good laugh at your comment about the plastic peeling taking longer than the installation—you're definitely not alone in that! We're happy to share that we're removing those peel-off stickers starting next month, so future installations will be even faster. We truly appreciate you choosing Hyperlite! Best regards, The Hyperlite Team
Hi David, Thank you for the awesome review! We're thrilled to hear you love the lights. We appreciate you choosing Hyperlite! Best regards, The Hyperlite Team
all went great... easy install. Love my new light system. Thanks
Hi Steve, Thank you for the great feedback! We're thrilled to hear that everything went great and that installation was easy. We're so glad you love your new light system. We appreciate you choosing Hyperlite! Best regards, The Hyperlite Team
Great product!! Looks amazing and as described!!
Hi Jeffery, Thank you for the great review! We're thrilled to hear that you love the product and that it looks amazing and as described. We truly appreciate you choosing Hyperlite! Best regards, The Hyperlite Team
Happy with the product and fast shipping. Un happy with the service around our order. Understandable with a sizable order shipping to a address different than the billing but the inability to make a phone call or receive emails timely due to time zones delayed our project and inconvenienced members that placed the order.
Dear Rick, Thank you for your honest feedback. We're glad to hear that you're happy with the product and fast shipping. We sincerely apologize for the frustration caused by the delays in communication regarding your order. You are correct that our system has strict security restrictions in place that prevent us from changing the shipping address once an order is placed, especially when it differs from the billing address. This is designed to protect our customers from fraud and unauthorized transactions, but we understand that the time zone differences and the back-and-forth emails caused unnecessary delays for your project. We take full responsibility for not communicating this restriction more clearly up front and for the inconvenience it caused. We're reviewing our process to ensure that in the future, we can better handle large orders with alternative shipping addresses, including offering a more direct line of communication for these situations. Thank you for your patience and for choosing Hyperlite. We hope to have the opportunity to serve you more smoothly in the future. Best regards, The Hyperlite Team
I installed the hexagon lights in my car garage a couple months ago. The lighting that it produces is simply amazing. It’s inspired me to install the lights in my Boat garage. I’m just as happy with that installation as I was for my car garage.
Hi Daniel, Thank you so much for sharing your experience! We're thrilled to hear that the hexagon lights in your car garage have been such a success that they inspired you to install them in your boat garage as well. It's wonderful that you're just as happy with the second installation as the first—that's exactly the kind of consistent quality and performance we strive for. We truly appreciate your trust and repeat business. Thank you for choosing Hyperlite! Best regards, The Hyperlite Team
These lights are incredibly bright. Install was super easy. Built the first set on the floor and lifted into place fully assembled. Since I had my design, the second set I built one piece at a time on the ceiling mimicking the first set. Shipping was very fast and packaged well. As long as they last I feel these were a good investment.
Hi Josh, Thank you for taking the time to share such a thorough and helpful review! We're thrilled to hear that you find the lights incredibly bright and installation super easy. It's great that you shared two different installation approaches—building the first set on the floor and lifting it into place, then building the second set piece by piece on the ceiling. That's excellent advice for future customers! We're also glad shipping was fast and packaging was well done. We're confident the lights will last and prove to be a great investment for you. We truly appreciate you choosing Hyperlite! Best regards, The Hyperlite Team
Swift response. I sent an email about a damaged product and they were quick to send a replacement. Not much back and forth I emailed about an issue and they asked for the reciept and sent another one days later Thank you
Hi there, Thank you for taking the time to share your experience. We're glad to hear that our team was able to respond swiftly and get a replacement sent out with minimal back and forth. Standing behind our products and making the warranty process as smooth as possible is always our goal. We truly appreciate your business and your trust in Hyperlite. Best regards, The Hyperlite Team
I don’t have an order number, but I purchased five sets of the RGB hex lights. 5 x 7‘. They come with a remote although app controlled. Currently they work with Alexa, but not Siri quite yet. The company assured me it will shortly be accepting Siri. These things are bad ass, they’re bright, and a ton of features. The White is pretty close to true white. They sell melting hardware to hang them, or screw them directly to the surface. I’m super impressed and I think you would be too.
Hi Scott, Thank you so much for the detailed and enthusiastic review! We're thrilled to hear that you purchased five sets of our 5' x 7' RGB hex lights and that you're super impressed with them. It's great to know you're enjoying the brightness, the app control, and the Alexa integration. You're absolutely right—we are working on bringing Siri compatibility to the hex lights soon, and we can't wait to share that update with you. We appreciate your feedback about the mounting options and the true white color quality. Reviews like yours help other customers know exactly what to expect. Thank you for choosing Hyperlite and for taking the time to share your experience! Best regards, The Hyperlite Team
Product arrived quickly. Installation was very easy. Light output is phenomenal!
Hi Corey, Thank you for the great review! We're thrilled to hear that your product arrived quickly, installation was very easy, and the light output is phenomenal. We truly appreciate you choosing Hyperlite! Best regards, The Hyperlite Team
They say you can find out more about a company’s customer service only if you have an issue. I had a light that failed after four years and although it was prorated a bit, there was no hesitation to take care of me and replace it
Hi Steven, Thank you for taking the time to share your experience. We're sorry to hear that one of your lights failed after four years, but we're very glad that our team was able to take care of you without hesitation—even with a prorated replacement. You're absolutely right that customer service is truly tested when issues arise, and we're proud that we were able to stand behind our product and support you through the process. We truly appreciate your loyalty and your trust in Hyperlite over the years. Thank you for choosing us! Best regards, The Hyperlite Team
These lights are fantastic! I purchased two 5-hexagon RGB lights for my garage, and I love how they look. The delivery from Hyperlite was quick, and their support service was outstanding; they responded to my questions right away. Thank you, Hyperlite, for the amazing RGB lights!
Hi Julio, Thank you so much for sharing your experience! We're thrilled to hear that you love the look of your two 5-hexagon RGB lights in your garage. It's also great that delivery was quick and our support team was able to respond to your questions right away. We're so glad you're happy with your purchase. Thank you for choosing Hyperlite! Best regards, The Hyperlite Team
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