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Beauty & Well-being

ICOICE

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101 reviews

4.7101 reviews
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About ICOICE

Data updated
Website
www.icoice.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
101 reviews
Replies to negative
75% (6/8)
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About this business

Hi, We're ICOICESince 2020, ICOICE has been dedicated to creating a fashion makeup brand that embodies elegance, confidence, and individuality. Our mission is to encourage everyone to explore their creativity, embrace their unique beauty, and find their voice through makeup. We have successfully developed a line of high-end comfortable colored contacts, while also being of exceptional quality and reasonably priced.The name ICOICE is derived from the words "icon" and "voice," symbolizing our vision to help people become their own icons and find their authentic voice through makeup. We believe that makeup is not just about enhancing features but also a powerful form of self-expression. Our innovative contact lenses are enabling our customers to create powerful first impressions by expressing their unique beauty and passion.At ICOICE, we focus on producing comfortable contact lenses that combine cutting-edge technology with sustainable practices. We are committed to using environmentally friendly packaging materials and adopting sustainable production processes to minimize our impact on the planet. We also works closely with the Visually Impaired Children’s Foundation to help realize a brighter and more beautiful future for our future generations.

Written by the business, not verified by us.

Is ICOICE legit?

ICOICE (www.icoice.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 75% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-30.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company, expressing deep satisfaction with their purchases. Customers frequently praise the exceptional quality and stunning, natural appearance of the contact lenses, which stay comfortable and lightweight during long hours of daily wear. Consumers also love the vast range of vibrant colors, the adorable and eco-friendly packaging, and the fast, reliable shipping services. Some reviewers were not happy with specific product issues, mentioning that certain lenses felt too thick, caused eye irritation, or resulted in cloudy vision. A few other people also felt that customer support fell short, noting difficulties with receiving incorrect items or delayed deliveries.

Auto-generated from all reviews of this business. For reference only.

What people say

I loved the quality of these lens

I loved the quality of these lens! packaged very n idly and carefully they are very comfortable to wear i love these lenses!

Reply from ICOICE2026-03-20

Hey vy~Aww thank you!! 🥰 So glad everything met your expectations 💙 It really means a lot to us!

No phone #???…

Ordered bye 2 get one free and 1 of the contacts I've tried out of 3 so far is not the right prescription. And they're all labeled the same script. The first pair was fine i could see perfect. I haven't opened the last pair. The number that is on the website does not go through!!! says it is the wrong number. is there a phone number to call somebody to see if they would make this right?

Reply from ICOICE2026-01-22

Hi Jazzi, we’re really sorry for the inconvenience 😔💔 Our customer support team has already sent you an email and will make sure this issue is properly resolved for you. Thank you for your patience and understanding — we’ve got you covered 💕✨

The lenses are super colorful!

The lenses are super colorful even on dark eyes and most of all; they’re CONFORTABLE and not drying your eyes out, even after a few hours! I’d absolutely recommend Icoice for colorful lenses, they’re high quality and very affordable!

Reply from ICOICE2025-12-24

Hello Phantom~Thank you so much for your kind words! 😊 We’re beyond happy to hear you’re enjoying the lenses! It really motivates us to keep doing our best. Your support means the world to us! Can’t wait to have you back for more! 🥰

This company is a joke

This company is a joke! I left a review here on Trustpilot after a terrible experience. After putting me through email after email requesting photos and requiring me to purchase white contact cases to photograph the sub par, at best, product, I see that they’ve responded to my review saying how sorry they were and that I shouldn’t have been treated the way I was blah blah blah so I reached out again. They insured my “case” would be handled by a manager and they would surely make it right🙄🙄🙄…so I wait…and wait…and wait. THEY NEVER RESPONDED BACK TO ME!!! These people have zero idea how to manage customer care. Beyond that, their product is crap and you’ll waste your time and money!!!!

Reply from ICOICE2025-12-17

Dear Madeline, we are very sorry for the inconvenience caused😔😔. We did receive your email earlier and responded, but it seems it may have been filtered into your spam folder, and you might have missed it.Our customer service team has reached out to you again and hopes to resolve the issue as soon as possible!😊😊

I love these contact lenses

I love these contact lenses! They’re comfy and vibrant and look absolutely stunning! Highly recommend 😍

Reply from ICOICE2025-12-11

Hi Lauren~ thanks so much for the awesome review! 😍 We're thrilled to hear you're loving how comfy and vibrant they are – that stunning look is what it's all about! Appreciate the rec, friend!💕💕

“Received the lenses really fast and…

“Received the lenses really fast and the quality is excellent! Packaging was neat and professional. Definitely ordering again!”

Reply from ICOICE2025-12-11

Hey Hoora~Yayy thank you so much!! 🚀💕 We’re over the moon that they arrived super fast and you’re loving the quality and that neat packaging 😍 Seriously made our whole day! Thanks for the love — you’re awesome! 🫶✨

The contact lenses are very cute but

The contact lenses are very cute, but I think they are a bit thick, which made my eyes burn a lot, and I am used to wearing both regular and colored lenses for my work. So I didn't find them very comfortable, in fact, not comfortable at all. But I understand and hope you can fix this for future customers, as their colors and textures are very nice and I would like to continue using them.

Reply from ICOICE2025-12-11

Hi Dafne~thank you for the honest review! 💕 So sorry they weren’t comfy for you 😔 We’re passing your feedback straight to the team. Really hope we can win you back one day, thanks for giving us a chance! 🤗✨

Amazing first time experience

First of all, the website of the company is very attractive and easy to use. There are lots of different shades of coloured lenses you can find, for any ethnicity. Secondly, the packaging is the cutest I have seen so far Thirdly, Lenses are very comfortable to wear, they look very natural and for the person with dry eye syndrome didn't cause any problems. Overall, I loved icoice coloured lenses

Reply from ICOICE2025-12-11

Hello Evgeniia~Aww thank you so much!! 🥹💕 So happy you love the website, the cute packaging, and that they’re comfy + natural even with dry eyes 😍 That honestly means the world to us! Thanks for the love, you’re the best!! ✨🫶

I have tried ICOICE contact lenses a…

I have tried ICOICE contact lenses a few times and they have been beautiful, comfortable, true to prescription and fun! I also love the cute packaging!

Reply from ICOICE2025-12-11

Hi Sonia~Aww you just made our whole day!! 😍💕 Thank you for coming back to us again and again — it means everything 🥹✨ So much love for you!! 🫶🌸

Absolutely in love with the lens

Absolutely in love with the lens, perfect for every occasion and easy to wear. Go for it 💕

Reply from ICOICE2025-12-11

Hi Diya~AHHH this just made my whole day!! 😍💕 So thrilled you’re in love and wearing them everywhere! Thank you sweetie, you’re the best!! 🫶✨

I’ve never worn contacts, but I’m converted now!

I’ve never worn contacts before and these contacts were so comfortable and easy to apply! The packaging is SO ADORABLE and the contacts come with their own cases and can last up to a whole year! I had the hardest time picking out which colors I wanted to try (in the best way possible) because of the beautiful selection they had available made it almost impossible to choose just a few!!! They have so many options from everyday colors to even Halloween and cosplay and are FDA and CE approved. Very happy with Icoice!!

Reply from ICOICE2025-12-11

Hey Amanda~OMG this made us all tear up!! 😭💕 Your very first contacts ever and you chose us?! That’s the biggest compliment ever 🥹 Thank you for the love, welcome to the fam sweetie!! 🫶✨

These contact lenses are so comfortable…

These contact lenses are so comfortable and i am so impressed with the color range

Reply from ICOICE2025-12-12

Hello Ankita ~Aww you just made us smile so big!! 😍💕 So happy they’re comfy + the colors are hitting for you!! Thank youuu 🫶✨

Best quality and designs

I am truly impressed with the quality of these contacts. First of all, they have so many beautiful colors and styles available that it is just amazing. Then, the shipping time was so fast. The packaging and design are extremely cute! Also, the lenses themselves were so easy to put on and off with the tools they provided with the lenses. They didn’t irritate my eyes and look totally stunning when I put them on. I really want to explore more colors and designs and definitely won’t be trying any other brand now that I’ve discovered Icoice.

Reply from ICOICE2025-12-12

Hi Angelica~AHHH this just made our whole day!! 😭💖 You’re seriously the sweetest, thank youuu!! So excited you’re part of the Icoice fam now 🫶✨

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