Got translation done in 4h on Sunday
Got my translation done fast in nice - took 4h on Sunday. Thank you so much!
About ImmiTranslate
Data updated- Website
- www.immitranslate.com
- Category
- Business Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 21 reviews
- Replies to negative
- 53% (8/15)
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Is ImmiTranslate legit?
ImmiTranslate (www.immitranslate.com) has a 4.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Business Services and its reputation is good. 84% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 53% of negative reviews; 21 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Impressive service
I am truly impressed with how fast, accurate and client oriented this translation company is. I needed a fast translation to hand to the lawyer and i received it less than half a day and their price is just. I used to work as a translator myself in the past and i know how hard it is if your brain is doing the conversion work. I will recommend this website to anyone who needs a trustworthy translation.
The worst translation service ever!!!
The worst translation service! I had a simple one-page document translation. When placing an order, it was guaranteed to be completed within 24 hours. I have been trying for over 48 hours to get my document with the correct translation! Plus, it was mentioned several times in the notes what to pay attention to when translating. It was ignored. And of course, the translation was incorrect. I asked them to pay attention to my request again. To which I received an email with a rude response from an employee that I had not clearly left instructions and that it was my fault that they could not understand what the problem was. And they don't want to refund money for delays and incorrect transfers. I do not recommend this service to anyone!!!
Reply from ImmiTranslate2025-02-02
Hi Olha, We sincerely apologize for the delay in delivering the revised translation and for any frustration this may have caused. Our goal is always to provide accurate translations as quickly as possible, and we regret that we did not meet your expectations this time. To clarify, when we initially began working on your document, we had not yet received the transliteration of the names. Once this information was provided, we promptly corrected the translation over the weekend. While we understand that any delay can be frustrating, we did work to resolve the issue as quickly as possible. We also want to address your comment about our team’s response. Our intention was never to be rude, but rather to explain why the initial translation did not reflect the preferred spelling of the names. We acknowledge that our communication could have been clearer, and we will use this as an opportunity to improve. While we recognize that this experience was not ideal for you, we respectfully disagree with the characterization that we are “the worst translation service.” We have helped thousands of customers with their translation needs, and we take feedback seriously to continue improving our service. If you would like to discuss this further, please reach out to our support team—we would be happy to assist you. Kind regards, ImmiTranslate Team
Really great service.
Fast Translation
I needed my vehicle registration translated and they were able to complete it within an hour on a Sunday. I would highly recommend!
Excellent and accurate translation…
Excellent and accurate translation thank you
Fast turn around and Accurate…
Fast turn around and Accurate Translation
Quick and good
They did a good job and so quickly.
inaccuracies and bad customer service
I recently had a terrible experience with this translation service. The translation was riddled with inaccuracies, and when I requested revisions, they declined to do a revesion. Their disregard for customer satisfaction and quality control is unacceptable. I strongly advise against using their services to avoid wasting your time and money.
Reply from ImmiTranslate2025-02-02
Hi there, We’re sorry to hear that you were dissatisfied with your experience. However, we have no record of your order and were unable to locate any communication from you regarding a revision request. We take accuracy and customer satisfaction very seriously, and we always strive to address any concerns when given the opportunity. If you did place an order with us and require assistance, please reach out to our support team with your order details. We would be happy to review the situation and work toward a resolution. Regards, The ImmiTranslate Team
Total rip off - save your money
This is a complete rip off. I ordered a translation of two licenses from English to French and was quoted a one day turnaround. We received the translations for approval and they were to Hungarian. There was a signed affidavit certifying that they were translated to French and reviewed by a professional. I don’t even speak French but I could tell immediately they were not correct. There was also a misspelling in my address which was still in English. To their credit, I submitted a complaint and they provided updated translations to French within a day. However, the birthdate on one was incorrect and the expiration date on the other was in the past, so they clearly had still not reviewed the translations. I submitted another complaint, and this one was not addressed for almost 60 hours. I had to reach out several times over email and chat to finally get a response. No one ever answers the phone. The entire process took 5 days of consistent follow up from me. I could have done better with Google translate and a notary service. I requested a refund for my order because I paid for a certified translation service and it is obvious it was never once looked at by a competent professional. They have completely ignored my request and keep lying to say someone will reach out to me to discuss my issues but never do. I have no faith this translation will meet the necessary legal requirements when traveling, but at this point I’ve run out of time to use a reputable company and lost almost $100 to this scam. Save yourself the headache and take your business elsewhere.
Reply from ImmiTranslate2024-11-12
Hi there, Thank you for your feedback. We’re truly sorry to hear about your experience, and we understand your frustration with the translation process not meeting your expectations. We sincerely apologize for the errors in your initial translation and the delays in addressing your concerns. Please know that we have processed a full refund for your order, and we’re actively investigating what went wrong to ensure this doesn’t happen again. We’re committed to providing a reliable and professional service, and it’s clear we fell short in this instance. Your feedback is invaluable, and we’re using it to improve our processes. Thank you for your patience and for giving us the opportunity to address this. Thank you, The ImmiTranslate Team
Quick and reliable
Requested translation for a legal issue. They asked questions that were necessary and were quick and efficient.
Reply from ImmiTranslate2024-11-12
Thank you so much for your positive feedback! We're thrilled to hear that you found our service quick and reliable, especially for such an important legal matter. Our team is dedicated to providing accurate translations, and we’re glad our attention to detail and efficiency met your expectations. If you ever need assistance again, we’re here to help! Thanks, The ImmiTranslate Team
Quick and simple recommended 100%!
They’re good and really fast!
Mistranslations, mistakes and no refunds
Stay away! I asked for a translation from Czech to English of a standardized birth certificate with an apostille certifying its validity. The certifying part was translated with entirely opposite meaning and the document contained at least eight additional mistakes and mistranslations. A more senior translator was supposed to proof-read the document, however, a week past their deadline, there were still no updates. After 16 days I have requested to cancel my order but no one on the chat can assist with that request, what a frustration.
Reply from ImmiTranslate2024-11-12
Hi Tomas, Thank you for your feedback, and we’re very sorry for the issues you faced with this translation. We understand how important accuracy is for legal documents like birth certificates, and we apologize for the mistakes in your order and the delay in our response. Please know that we have processed a full refund due to the errors on our part. We appreciate your patience, and we apologize again for any frustration caused by this experience. Thank you for bringing this to our attention. Thanks, The ImmiTranslate Team
they translate from google translator…
they translate from google translator and they do a lot of errors for important document.
Reply from ImmiTranslate2024-09-24
Thank you for your feedback. We're sorry to hear about your experience, but we’d like to clarify that ImmiTranslate exclusively uses professional human translators for all projects, and we take great pride in the quality of our work. The document you submitted was indeed simple, which may have contributed to the impression that it was machine translated, but rest assured, it was translated by a qualified expert. Additionally, 2 revisions were requested for your document. The first, to correct a typo, was promptly fixed. The second, to correct a name misspelling, was not valid because the correct spelling of the name was utilized in the translation. We value your input and would be happy to work with you to address any concerns or additional of the translation if needed. Best regards, The ImmiTranslate Team
We used ImmiTranslate for USCIS…
We used ImmiTranslate for USCIS translations of our birth certificates. We we very happy with the results and customer service. They’re super fast and definitely recommend
Fast and easy but review your document carefully.
Their service was very fast and overall easy, even the revision process. We found 1 error in our translation (arabic to english) but had no issue getting it reviewed and revised. Make sure you pay attention to dates, names, and locations. Everything was completed within 36 hours from start to finish. I would use this service again.
ImmiTranslate quality is great
ImmiTranslate quality is great! The quote system is well-designed. The revisions were easily done! I felt Dinessa was very courteous and accommodating. Wesly also really listened to my needs and he was accommodating. I would not hesitate to recommend this company for other nurses who are preparing for US immigration. Thank you again! Christy
Quick, straightforward process.
Quick, straightforward process. Got my translation with notarization in 24hrs.
Excellent Service
Excellent Service! Highly recommend, very very fast and professional.