In Sense Botanicals (www.insensebotanicals.com) has a 4.9 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
r
robert clinton · 1 review · Verified ·
★★★★★
For years the folks at InSense…
For years the folks at InSense botanicals have provided me with fast and amazing service and I hope everyone there is as healthy and happy as they’ve helped me to be :) I cannot recommend them enough!
Reply from In Sense Botanicals2022-03-23
It's customers like you that keep us here. :)
D
Dan · 3 reviews · Verified ·
★★★★★
Reasonably priced Kratom with great…
Reasonably priced Kratom with great selection and good shipping options. Products are good quality, and I appreciate the occasional samples!
Reply from In Sense Botanicals2022-03-18
Thank you. Your opinion as well as others are very important to us here at
In Sense and Gold Leaf Botanicals.
I
IGOR RUDENKO · 1 review · Verified ·
★★★★★
Fast delivery
Reply from In Sense Botanicals2022-03-16
We do our best to get our products mailed as soon as possible after payment is complete. Thank you!
P
Patrick · 2 reviews · Verified ·
★★★★★
Quality service and quality products.
I have always received wonderful customer service. If there is an issue with my order that I didn’t recognize, a representative will usually contact me in a timely manner to sort out the situation. Quality service and quality products.
Reply from In Sense Botanicals2022-03-14
Each and every customer is equally important to us!
P
Pierce · 1 review · Verified ·
★★★★★
Long Time Customer
I've dealt with this company for literally years now, and they haven't given me one thing to complain about, shipping is always on time (even when the mail was messed up around Christmas) can't say enough good things about them.
Reply from In Sense Botanicals2022-03-14
Thank you for letting others know here!
j
jarvis smith · 1 review · Verified ·
★★★★★
very good service and product !!!!!!
Reply from In Sense Botanicals2022-03-14
Thank you!
C
Christopher D · 1 review · Verified ·
★★★★★
My favorite place for Kratom
My favorite place for Kratom, In Sense delivers quality products every time.
Reply from In Sense Botanicals2022-03-07
Thank you for your kind words, all of our customers are important to us! :)
J
Jason & Amy Squillace · 2 reviews · Verified ·
★★★★★
Excellent products in excellent company…
Excellent products in excellent company to order from!
Reply from In Sense Botanicals2022-02-24
We are happy to help everyone! That's why we are here.
J
Josh Howard · 2 reviews · Verified ·
★★★★★
Best place to buy kratom !!!!
Best place to buy bulk kratom best place to buy any kratom not just online it’s the best place period wonderful costumer service package is always on time and the best quality kratom I’ve ever hed and I’ve taken kratom for over 3 years been doing buisness with these guys for two years straight great prices great kratom great people running the buisness 5 star I would give it more if there was a option
Reply from In Sense Botanicals2022-02-11
Josh, you rock! Thanks for the 5 star review. We are thrilled to have you as a customer, it's our mission to have all of our customers feel this way!
E
EA · 1 review · Verified ·
★★★★★
great as always
great as always, thanks for your wonderful customer service!
Reply from In Sense Botanicals2022-02-14
We believe everyone deserves REAL customer service, not robots.
S
Steve Aanerud · 2 reviews · Verified ·
★★★★★
Great people
Great people. Very responsive. Delivery is quick and the product is top notch.
Reply from In Sense Botanicals2022-02-03
Hi Steve, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
B
Brandon Shaw · 1 review · Verified ·
★★★★★
Best vendor in the country
Best vendor in the country. Always the highest quality product and customer service. ♥️♥️♥️
Reply from In Sense Botanicals2022-01-24
Thank You, you have been a customer of ours for years and we appreciate your feed back, as we appreciate all feedback.
R
Rick · 2 reviews · Verified ·
★★★★★
Good price and good Kratom.
Reply from In Sense Botanicals2022-01-22
Thank you :)
J
Julie Loneske · 1 review · Verified ·
★★★★★
I highly recommend Insense Botanicals…
I highly recommend Insense Botanicals for your Kratom needs. Very high quality kratom at a a fair price. Customer service is excellent!
Reply from In Sense Botanicals2022-01-21
Thank you! and, thank you for being a long term customer of ours. Its nice for people to see that we are here for our customers.
D
Dredd · 1 review · Verified ·
★★★★★
Fast service
Fast service. Great products.
Reply from In Sense Botanicals2022-02-03
Thank You!
R
Robert Allder · 2 reviews · Verified ·
★★★★★
Easy order process
Easy order process, shipped free.
Reply from In Sense Botanicals2022-01-20
Depending on what item and size is selected, we do offer some types of free shipping. Thank You
G
Gerald Martin · 4 reviews · Verified ·
★★★★★
Everything was as advertised and…
Everything was as advertised and satisfactory. Shipping was lightning fast.
Reply from In Sense Botanicals2022-01-19
Gerald, we appreciate your business and value your feedback, thanks! If there is anything else we can do for you, please let us know!
K
Kathryn Wells · 1 review · Verified ·
★★★★★
I love this company always happy with…
I love this company always happy with products.
Reply from In Sense Botanicals2022-01-19
Kathryn you rock! We are thrilled you had a great experience with us.
C
Cory Orphan · 4 reviews · Verified ·
★★★★★
Thank you for fast shipping
Thank you for fast shipping! I will order this product again in the future.
Reply from In Sense Botanicals2022-01-17
Thank you for the opportunity to help you! We try to set ourselves apart in many ways. Shipping is but one of the very important parts, to get our products out ASAP after they are paid. I am glad to see its working as it should.
K
Kimberly · 3 reviews · Verified ·
★★★★★
The Best Company for Kratom
I've been purchasing my kratom from this company for several years. They have the best customer service, prompt shipping and very high-quality product. I highly recommend.
Reply from In Sense Botanicals2022-01-17
Hey Kimberly, we appreciate you taking the time to let us know about your experience! Thanks for the 5 star review, you rock!