Nothing special
Nothing special. Delivery on time.
About Island Importer
Data updated- Website
- www.islandimporter.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 114 reviews
- Replies to negative
- 43% (3/7)
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About this business
Island Importer is dedicated to designing and manufacturing high-quality beach wedding attire, providing our customers with a casual, yet classy, alternative to tuxedos and synthetic gowns. Over the years our product range has expanded to include, all-silk beach bridal and bridesmaid dresses, 100% linen suits, linen shirts, linen pants, linen shorts, linen vests, and linen jackets for grooms, groomsmen, boys and ringbearers. What makes Island Importer unique is that in addition to carrying a large array of in-stock sizes and colors, we offer made-to-order, custom sizing. This gives our customers the option to order any of our garments in any size, including big & tall, and children’s sizes. Furthermore, customers can choose from nearly 60 custom colors to match their personalized wedding schemes. We still offer a large array of natural-fiber, island wear and yoga wear, including linen and cotton, draw-string pants, shirts, shorts, skirts, Thai fisherman pants, sandals and more. Check it out!Customer satisfaction is paramount to us. We strive to exceed our customer's expectations with flexible, highly personalized customer service. We always do everything in our power to make sure our customers' wedding attire is impeccable and on-time. We treat our customer’s weddings with utmost importance. If shipping a replacement outfit over-night to a hotel in the British Virgin Islands is required to make it to the wedding in time, we will do so without hesitation.
Written by the business, not verified by us.Is Island Importer legit?
Island Importer (www.islandimporter.com) has a 4.7 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 43% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-29.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Many loyal buyers frequently praise the outstanding overall quality of the garments, featuring soft fabrics, durable stitching, and vibrant colors available. Shoppers also note that orders consistently arrive extremely fast and customer service representatives are exceptionally professional, courteous, and responsive to questions. However, some people mentioned notable challenges with sizing discrepancies, explaining in their feedback that certain pants were tighter, narrower, or shorter than advertised. A few consumers additionally experienced frustrating difficulties regarding the return and exchange procedures when items unfortunately did not fit properly on the first try.
Auto-generated from all reviews of this business. For reference only.What people say
Great product
Great product. Great service. Bad fit. Too large.
True to size
True to size, great fit and look every time.
Shirt fit okay
Shirt fit okay. A little tight. It was so rigid, i had to wash it before i could wear it. $ 85 was expensive for what i got.
Reply from Island Importer2025-02-08
Thanks for your feedback. Rest assured that your new, 100% linen shirt will continue to soften substantially with each wash/dry cycle. As you wear and wash it, you're likely to find it to be one of your favorite, go-to, warm-weather shirts that will last you many years, as 100% linen is very durable, and the quality of our tailoring is exceptional.
Very quick shipping
Very quick shipping, just as described. FYI we feel they run a little small has to exchange sizes on one pair. Will be beautiful for the groomsmen to wear to our beach wedding.
Great product
Great product. Arrived quickly.
Ordered the wrong size and they were…
Ordered the wrong size and they were very quick in doing the return and getting my new ones to me.
Island Importer is such a fun store to…
Island Importer is such a fun store to shop for custom clothing. Their craftsmanship is excellent and they make their clothes fit you perfect and exactly the way you want them to look. I could shop with them all day and enjoy every minute of it.
Reply from Island Importer2025-01-13
This is wonderful to hear! Thank you kindly for your continued support.
Great quality and customer service!
Great quality and customer service! I have come back time and time aagin for the great styles, quality, and fast delivery.
Great quality
Great quality, great style, great customer service!
Beautiful Quality and Great Customer Service
The Ceylon shirt I ordered is beautiful and high quality. Their customer service response was fast and professional. I would definitely order again from them.
Great stuff great service great price
Great experience with my order
Ordering my clothing with little time before my travel proved to not be a problem. I received all of my items, even a reordered pair of pants in time for my trip and they look great. I’m very happy with the quality and look of every item I bought. I would absolutely consider purchasing from Islands Importers again.
Very poor quality
The color wasn't accurate. The quality was very poor. The linen shirt was nearly transparent and the pants were see-through. And 36" waist pants shouldn't feel like skinny pants.
This is the second time that I have…
This is the second time that I have Purchased these and I can honestly say, that they are the softest, strongest, and most comfortable pants that I have owned. three years I bought a pair and they are still in decent shape. Great work island importer! Thank you for making these pants. I’m very grateful that I can get them in every color. They are remarkable to say the least.
Reply from Island Importer2024-11-25
Hi Sean, Thank you for your feedback. We are delighted to hear that you love your new Kundalini pants! FYI, they are available to custom order in 11 additional color options. I see that you previously ordered our linen Riviera pants. We hope you like the Kundalini pants equally as much.
Great customer service and quality of…
Great customer service and quality of products!
Arrived as advertised and is more…
Arrived as advertised and is more comfortable than expected. Was a little big in the pants, but the shirts were true to size.
Fast shipping, excellent product
Order arrived fast and exactly as ordered. Will buy from Island Importer again in the future.
Nice Pants
Happy with the fit and style of the linen pants
I ordered custom tailor linen pants
I ordered custom tailored linen pants, and needed them in a hurry. I looked like the timeline was going to be tight, and I was anxious about the quality I received. But, they arrived early and are perfect! Couldn’t be happier with them and the service.