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Events & Entertainment

Island Importer

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201 reviews

4.7201 reviews
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About Island Importer

Data updated
Website
www.islandimporter.com
Category
Events & Entertainment
Location
United States
Status
Unclaimed
Last 12 months
114 reviews
Replies to negative
43% (3/7)
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About this business

Island Importer is dedicated to designing and manufacturing high-quality beach wedding attire, providing our customers with a casual, yet classy, alternative to tuxedos and synthetic gowns. Over the years our product range has expanded to include, all-silk beach bridal and bridesmaid dresses, 100% linen suits, linen shirts, linen pants, linen shorts, linen vests, and linen jackets for grooms, groomsmen, boys and ringbearers. What makes Island Importer unique is that in addition to carrying a large array of in-stock sizes and colors, we offer made-to-order, custom sizing. This gives our customers the option to order any of our garments in any size, including big & tall, and children’s sizes. Furthermore, customers can choose from nearly 60 custom colors to match their personalized wedding schemes. We still offer a large array of natural-fiber, island wear and yoga wear, including linen and cotton, draw-string pants, shirts, shorts, skirts, Thai fisherman pants, sandals and more. Check it out!Customer satisfaction is paramount to us. We strive to exceed our customer's expectations with flexible, highly personalized customer service. We always do everything in our power to make sure our customers' wedding attire is impeccable and on-time. We treat our customer’s weddings with utmost importance. If shipping a replacement outfit over-night to a hotel in the British Virgin Islands is required to make it to the wedding in time, we will do so without hesitation.

Written by the business, not verified by us.

Is Island Importer legit?

Island Importer (www.islandimporter.com) has a 4.7 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 43% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-29.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Many loyal buyers frequently praise the outstanding overall quality of the garments, featuring soft fabrics, durable stitching, and vibrant colors available. Shoppers also note that orders consistently arrive extremely fast and customer service representatives are exceptionally professional, courteous, and responsive to questions. However, some people mentioned notable challenges with sizing discrepancies, explaining in their feedback that certain pants were tighter, narrower, or shorter than advertised. A few consumers additionally experienced frustrating difficulties regarding the return and exchange procedures when items unfortunately did not fit properly on the first try.

Auto-generated from all reviews of this business. For reference only.

What people say

The linen shirt work perfectly for my…

The linen shirt work perfectly for my wedding and arrived on time.

Reply from Island Importer2025-05-01

Congrats on your recent matrimony! We are thrilled to hear that the linen shirt was perfect in your wedding. If you're willing, we'd love to see some photos shared along with your feedback. All the best to you and yours.

Island Importers honored my purchase by…

Island Importers honored my purchase by sending 3 more trousers that were missing from the USPS delivered box that should have had 4 items in it and only had one. The box delivered had been opened and then resealed with tape. I live in Island Importer’s clothing. They are the BEST

Reply from Island Importer2025-05-01

Hi Robert, We are were happy to have resolved this issue by sending you replacement pants. Theft and loss are facts of life. We are delighted to hear of how much you love our linen clothing, and very much appreciate your business!

Great fit

Great fit, comfortable. Good quality and service.

Reply from Island Importer2025-04-14

Hi Kenyon, We are glad to hear that your are pleased with your new, white Linen Island Pants! We appreciate your business and feedback. If you find yourself wanting this pant in other colors, you know where to find us! All the best, Island Importer

Satisfied first time user

First time user of this company. The site was really easy to use. The pants ordered were too tight the return was easy. I ordered custom pants and to my surprise some one called me personally after my order was placed.

Reply from Island Importer2025-04-11

Thank you for your feedback. We are glad to hear that we were able to meet your needs with custom-made linen pants. Your custom order is on schedule and in tailoring now!

High Quality

The quality and craftsmanship FAR exceeded my expectations. Very rarely can you find this type of quality for an affordable price.

Reply from Island Importer2025-04-10

Thank you for your feedback! We appreciate your support and recognition of the quality of our pure linen clothing. We make them in-house with the utmost care for detail and accuracy, and are delighted to hear that we have managed to exceed your expectations!

Great clothing beautiful fit very good…

Great clothing beautiful fit very good quality. Thank you for the reply…Wish I would have known about the custom 30” inseam option before I Had to spend the additional $20 for alterations at home. I put the request in my notes at time of order. Still great clothes but that was one frustration reading your response.

Reply from Island Importer2025-04-08

Hi Sandra, Thank you for your feedback! We are delighted to hear that you are so pleased with the white linen pants your that we sent you. Regarding your order notes, please note that we can custom make these, and any other style of linen that we carry, for you with a finished, 30" inseam length, and in nearly 60 custom color choices! *We sincerely apologize that your original order notes had been overlooked. We do charge a $20 customization fee, so your cost would have been the same, but without the added hassle of local alterations, of course.

Button holes on the dark brown shirt…

Button holes on the dark brown shirt very tight. Really have to work hard with fastening them. Also, I find the collars a bit to wide for my taste for an open-neck color style, but I can live with them. The colors are spectacular, especially on the the "Eggplant" (dark purple). This is a very difficult color to find. The dark chocolate brown looks almost edible. Overall, I'm happy with my purchase.

Reply from Island Importer2025-04-07

Hi Harry, Thanks for your feedback on the linen shirts you purchased from us. We're glad to hear that you are pleased your color choices and happy with your purchase overall. We apologize for the difficulty experienced in fastening the buttons. Please note that the button holes will stretch out and loosen up before long with wear.

Extremely comfortable lite weights…

Extremely comfortable lite weights linen summertime shirt. Outstanding selection of colors.

Reply from Island Importer2025-03-22

Hi Tommy, Thanks for you kind review and feedback. We're so glad to hear that you are enjoying your new, short sleeve linen shirts! In addition to our broad selection of stocked colors, we can custom make these shirt - and most of our other styles - in up to 60 custom linen color choices!

Speedy custom pants!

My son is 10 and has the waist of an 8 year old and the height of a 12 year old. He refuses to wear anything but shorts or joggers with drawstrings. I took a chance ordering custom pants with his measurements. They fit like a glove AND he actually like them! I was also surprised how quickly they arrived. Well done!

Reply from Island Importer2025-03-20

Hi Mrs. Mom, we are delighted to hear that your son likes his new, custom linen pants, and that they fit him well. Thank you for your feedback. We appreciate your business!