JB Tools (www.jbtools.com) has a 4.5 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. 87% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 43% of negative reviews. Last updated 2026-08-10.
The web site was very easy to navigate, the selection is great and so are the prices.
I love shopping here for most of my body work supply's and its here pretty quick with out charging a small torture.
Customer service is nice to deal, that's a nice change now a days.
Reply from JB Tools2026-05-05
Hi Debra, Thank you for your positive feedback. We are pleased to hear that you find the JB Tools website easy to navigate with a great selection and competitive pricing. Your comments regarding our customer service are greatly appreciated.
S
Scott Dodds · 1 review · Experienced 2026-02-20 ·
★★★★★
I have ordered safety supplies…
I have ordered safety supplies previously with great results. Returned to set up an account. Resell Certificate for Tax Exempt was quick and easy. Very responsive and put my order thru in short time. Free Shipping over $99. Can't beat the customer support and pricing.
Reply from JB Tools2026-02-23
Thanks for being a returning customer, Scott! JB Tools is committed to making account setup and tax exemption easy and efficient. We’re thrilled our customer support and pricing stood out to you.
J
Joseph Riddle · 1 review · Experienced 2026-01-20 ·
★★★★★
A little confused about the checkout…
A little confused about the checkout process and why pay pal came up? Since I pay with my debit card I usually never use pay pal well ill see when I get the wrench I ordered however I have ordered from JBTools in past with no problems.
Reply from JB Tools2026-01-22
Hello Joseph, Thank you for taking the time to share your feedback with us. We appreciate your continued support and are glad to hear that you've had positive experiences with JB Tools in the past. Regarding the checkout process, we apologize for any confusion. We offer PayPal as one of several payment options for our customers' convenience, but you should still be able to use your debit card directly. We hope you enjoy your new wrench, and we look forward to serving you again in the future.
