JB Tools

Easy to find

Easy to find, Quick checkout

lowest price

lowest price, fast free shipping

very easy experience...

JB filled the bill

JB had the tool I needed at a reasonable price Site was easy to navigate

Quick and easy

Quick and easy. First time using Apple pay over PayPal or CC.

Have what I need to organize my tools

Easy to purchase now waiting for order

Easy to purchase now waiting for order. Prices are great on what i was looking for

Too soon to say

Just the product I was looking for

Just the product I was looking for. Easy checkout

Website is easy to use and prices are…

Website is easy to use and prices are very competative.

Alot of the paint I wanted was out of…

Alot of the paint I wanted was out of stock and also they were very limited on basic readily available options so I couldn't even bundle extra stuff to make it more efficient

WORST EXPERIENCE EVER

Ease of ordering online

Easy to order

Easy to order. Hopefully paint will match my car

This is my second order with JB Tools…

This is my second order with JB Tools this week. I received the first order today and all went well so I feel confident this order will go the same. Both orders are for SK torque wrenches of different sizes and the first one is in perfect shape and brand new.

easy terms

easy terms, easy to get around website

Pray you never buy a defective part/tool from them!!

I purchased a DeWalt electric chainsaw from JB Tools on Amazon recently. I used the tool once to trim three limbs from a tree in my yard. When I went into my garage the next day, I noticed a tremendous amount of bar oil had leaked from the saw onto the box I had placed the tool on. After researching, I learned that there had been numerous people who had a similar experience with these DeWalt chainsaws, some even taking to a DIY fix to address the reservoir leak. Since it was brand new, I didn't want to deal with a constant leaking tool and requested to return it via Amazon. When I checked Amazon's return policy for defective items, it stated defects are covered despite what a seller may list as their "requirements for returns". I had recycled the original DeWalt box already as I had no intention or expectation of needing to return the saw. So I did my best to drain the remaining bar oil from the saw, removed the bar/chain from the saw itself to take it to the UPS store and placed both in a plastic bag to protect against any residual oil that could leak out in transport. JB Tools received the tool, the charger, battery, and owners manual, but proceeded to give a partial refund stating it was "very used" in "awful" condition and returned "in pieces" and denied a full refund. I'm quite amazed a company of this size is unable to handle a defective return and essentially only takes returns on new, unused, in the original packaging items. The rep that has been interacting with me, Julie, was quite rude in her comments and very much exaggerating the condition of the tool I returned to justify their stance on a partial refund. I'd give them zero stars and hope that every customer that considers doing business with them understands that should they have a problem with a tool you've purchased from them, you are no longer a valued customer, you are a churned buyer and will be shunned by Julie despite genuinely trying to resolve a problem with an item JB Tools has sold you. I'd suggest you buy local instead.

Decent prices

Decent prices, free shipping and is always on time

No free shipping over $99

I spent extra time shopping (patronizing) the company by achieving an order exceeding $99 for free shipping that I ultimately did not receive.

Price was attractive