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Vehicles & Transportation

JB Tools

103 reviews

4.5103 reviews
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About JB Tools

Data updated
Website
www.jbtools.com
Category
Vehicles & Transportation
Location
United States · Livonia
Status
Unclaimed
Last 12 months
103 reviews
Replies to negative
43% (3/7)
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Is JB Tools legit?

JB Tools (www.jbtools.com) has a 4.5 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. 87% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 43% of negative reviews. Last updated 2026-08-10.

What people say

s
schmulka perritz · 1 review · Experienced 2026-07-22 ·

had the fitting i needed

had the fitting i needed. hopefully it works.

I
Ivan · 2 reviews · Experienced 2026-07-22 ·

online ordering is easy to navigate and…

online ordering is easy to navigate and use, the prices are great too.

M
MM · 3 reviews · Experienced 2026-07-22 ·

PRICE AND SELECTION

J
JB · 1 review · Experienced 2026-07-21 ·

Great products

Great products, fair prices, no BS!

D
Dave Van Ess · 3 reviews · Experienced 2026-07-20 ·

One of the easiest ordering processes I…

One of the easiest ordering processes I have ever used

m
mike harris · 1 review · Experienced 2026-07-19 ·

Jb tools are pretty much who I've…

Jb tools are pretty much who I've always ordered from. Good prices, and fast shipping, couldn't be more pleased! Will continue to support

J
John Palmer · 1 review · Experienced 2026-07-17 ·

Excellent price on this product

m
michele rios · 2 reviews · Experienced 2026-07-16 ·

Easy to Oder

M
Mark Burritt · 1 review · Experienced 2026-07-16 ·

easy to find and order

L
Librada Villa · 2 reviews · Experienced 2026-07-16 ·

Easy to order

T
Terry · 3 reviews · Experienced 2026-07-14 ·

I absolutely hate it when a website has…

I absolutely hate it when a website has been designed so that when you scroll anywhere towards the top of the screen that a drop down page keeps coming down blocking what you are trying to look at! This happens 20 times while checking your order. Also, you could give a person $10 off on their first purchase. You have a place for a coupon code, but nothing works. Thanks, Terry.

V
Vinh Trinh · 1 review · Experienced 2026-07-15 ·

Low price and fast delivery

D
David · 1 review · Experienced 2026-07-10 ·

pay for expedited shipping then they will send it as cheap as possible

Placed an order on July 10 2026 and paid the extra 15 dollars for shipping via ups because waiting a week to get what I ordered is too long. Jbtools.com turns around and sends my order via USPS so now I'm not going to receive my order until July 18 2026. I contacted them and asked why they did this and was told not to worry part of the shipping I paid would be refunded as if that resolves my problem. I wouldn't have ordered through them to begin with if I knew it was going to take over a week to receive my Order. Dishonest people. Never again

D
Darryn Webster · 1 review · Experienced 2026-07-13 ·

The experience was eventually good but…

The experience was eventually good but clunky. I accept fault at my end, because I’m rural and depend on my iPhone to do everything online. Even though I have Verizon as my carrier, sometimes things just don’t work too good! At my rural location, and my limited income, I rely on my Verizon 5G to do what I do online. But, a lot of times it’s not 5G and maybe, a couple of bars of LTE. So, the 4 stars right now were out of frustration about the clunkiness of my Verizon service. If my order shows up on my carport in good time, you’ll definitely get your 5th star! Best regards, Darryn Webster

r
rxcessive · 1 review · Experienced 2026-07-12 ·

Great deals!

J
Joseph Savoca · 2 reviews · Experienced 2026-07-13 ·

Very simple

R
Richard Pelletier · 1 review · Experienced 2026-07-11 ·

Easy way to get the part I need

Easy way to get the part I need, thank you.

D
David Ashby · 1 review · Experienced 2026-06-29 ·

Absolutely pathetic service, broken item, and no reply or solution from JBTools

Absolutely pathetic service. I placed an order for 3 lug nut sockets. Received the order in a white bubble mailer with no internal packaging. One of the three sockets was damaged, the protective sleeve was broken. I email, fast reply (only reply) stating they would replace or refund. I requested a replacement. Over a week and I no replacement or reply. I email again and no reply, a few days later another email, voicemail and no reply. I. Call again and speak with Susan, who seems SHOCKED this has been taken care of, "3 people working on this and plenty of inventory" according to Susan. Such an eazy fix and it's too much for them to tack care of I guess.

K
Kenneth · 3 reviews · Experienced 2026-07-10 ·

Easy checkout process.

G
Gregory Love · 2 reviews · Experienced 2026-07-10 ·

Website was well constructed and the…

Website was well constructed and the price of the items that I ordered and shipping costs were very reasonable.